Administrative Assistant Customer Service

Lucero Chávez

Garland, TX ***** 469-***-**** ********@***.***

Microsoft Office: Excel,

PowerPoint

Teamwork

Bilingual

EDUCATION

Bachelor of Business Administration December 2018

Texas Woman’s University Denton, TX

NCAA Student-Athlete, involved in 20 + hrs./wk. of athletics, community service, and leadership activities

Relevant Coursework: Accounting, HR Management, Finance, Marketing, Business Law & Ethics SUMMARY:

Business Administration graduate at Texas Woman's University who is committed and driven with each project. Demonstrates exceptional organizational, communication, and presentation skills. Administrative professional looking to attain an HR position at a reputable company to demonstrate expert business knowledge and critical thinking skills, while completing challenging projects in a dynamic work environment.

Detail-Oriented

Leadership

Customer Service

Problem-Solving

Communication

Time Management

Student Assistant to Athletics Director of Operations September 2014 – December 2016 TWU Athletics Department Denton, TX

Demonstrated knowledge of the day-to-day operations of an intercollegiate athletic event

Tracked concession stand inventory at the end of all events

Drive to meet and exceed performance expectations and assist staff so that athletic events ran smoothly Administrative Assistant January 2016 – August 2017 Stardust Celebrations Dallas, TX

Answered telephone calls, scheduled appointments, and responded to all customer inquiries

Kept styling consultants on time for each appointment rotation, managed the appointment schedule accordingly, and greeted clients

Completed audits of delivered products

Checked on-hand stock and in production inventory on retail portal login

Filed all complete purchase order folders and distributed items to clients and marked the items taken for all departments PROFESSIONAL EXPERIENCE

Administrative Student Assistant August 2017 – Present Texas Woman’s University Denton, TX

Perform data entry for the tutoring center student data system

Provide student resources for test anxiety, study skills, and time management

Identify tutors for students seeking assistance for math and computer science courses

Assist students with checking out materials; answer any student inquiries, and administer tests Student Athlete Advisory Committee August 2014 – Present Texas Woman’s University Denton, TX

Participated in the responsibilities required to organize and coordinate of service projects for (90+) student athletes at TWU as well as to raise the highest amount of money for the Make-A-Wish foundation in TWU athletics history

Joined TWU student-athletes to 1st place nationally in NCAA Division 2 in community service hours during community service month - student athletes contributed 23,000 hours of service to 400 difference organizations across the country which amounted to an economic impact of $550,102 COMMUNITY SERVICE

TWU Stock the Fridge – Denton, TX November 2015 - Present Keep Denton/Allen Beautiful – Denton, TX July 2014 – March 2017 Sterling House – Denton, TX August 2013 – May 2016 LEADERSHIP

NCAA Women’s Soccer August 2014 – Present

Texas Woman’s University Denton, TX

Participate in organized school functions, daily practice, and team road trips to games

Professionally interact with the team’s coaches, trainers, and players to ensure all rules and guidelines are met

Mentored and encouraged teamwork amongst teammates through the development of leadership both on the field and in the community to raise the highest amount of money for the Make-A-Wish foundation in TWU athletics history

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