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Customer Service Sales

Location:
Hollywood, FL
Salary:
24.000
Posted:
January 26, 2019

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Resume:

Marta S. Espitia

**** **** **, #**

Hollywood, FL 33020

Tel: 561-***-**** Email: ac8az2@r.postjobfree.com

PROFESSIONAL EXPERIENCE

Perfume Sales - Prada, Carolina Herrera, Valentino

End of 2018

Dillards. Lancome & Elizabeth Arden

2016-2018

Ft. Lauderdale, FL

Used customer service techniques to achieve personal and team goals. Initiated service consultations, regular purchase follow up, and maintenance of client file. Assisted customers with make-up and skin care selections through one on one interactions and sharing cosmetic and brand expertise. Planned and executed in-store events. Attended vendor meetings and product knowledge seminars. Maintained counter stock, organization, cleanliness, and excellent presentation. Participated in physical inventory. Performed other duties as needed.

Lord and Taylor, Laura Mercier

2014-2016

Boca Raton, FL

Initiated service consultations, regular purchase follow up, and maintenance of client file. Assisted customers with make-up and skin care selections through one on one interactions and sharing cosmetic and brand expertise. Planned and executed in-store events. Attended vendor meetings and product knowledge seminars. Maintained counter stock, organization, cleanliness, and excellent presentation. Communicated regularly regarding stock needs, customer preferences, and special events. Participated in physical inventory. Performed other duties as needed.

Bloomingdales, Borghese

2012 - 2014

Boca Raton, FL

Developed and maintained client relationships, created brand loyalty by making connections, initiating service consultations, regular purchase follow up, and maintenance of client file. Assisted customers with make-up and skin care selections through one on one interactions and sharing cosmetic and brand expertise. Planned and executed in-store events. Used customer service techniques to achieve personal and team goals. Attended vendor meetings and product knowledge seminars. Maintained counter stock, organization, cleanliness, and excellent presentation. Communicated regularly regarding stock needs, customer preferences, and special events. Performed other duties as needed. Was top in monthly sales in Store to Door for Borghese line in the State of Florida and received the Top Sales Award in 2013.

Nordstrom, Yves Saint Laurent

2006 - 2011

Wellington, Boca Raton, FL

Responsibilities included beauty make up and skin care, and new customer acquisition. Increased client base by 1,500 customers. Created brand loyalty by making connections, initiating service consultations, regular purchase follow up, and maintenance of client file. Assisted customers with make-up and skin care selections through one on one interactions and sharing cosmetic and brand expertise. Planned and executed in-store events. Used customer service techniques to achieve personal and team goals. Attended vendor meetings and product knowledge seminars. Maintained counter stock, organization, cleanliness, and excellent presentation. Communicated regularly regarding stock needs, customer preferences, and special events. Performed other duties as needed.

Nordstrom, Dr. N.V Perricone

2005 - 2006

Coral Gables, FL

Consulted with individual clients about personalized proper skin-care.

Clientele, Inc.

Beauty Advisor 2000 - 2005

Boca Raton, Coral Gables, and Miami, FL

Riverfront Gallery of Art

Public Relations and Sales 1999 - 2001

Las Olas Fort Lauderdale, FL

Managed an art gallery with over $1 million of inventory. Informed customers about artists, techniques,

and history of paintings and sculptures.

CERTIFICATION & OTHER SKILLS

Certified as an International Corporate Trainer

Proficient in English and Spanish

Specialist in Skin Care and Make up with the most important lines in the world.

EDUCATION

Bachelor of Liberal Arts, Escuela de Artes y Letras, Bogota, Colombia



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