DAN WHITING

**** *. **** *, ********, UT ***** Phone 801-***-**** ac8axn@r.postjobfree.com

PROFESSIONAL

EXPERIENCE

EDUCATION

SKILLS AND

QUALIFICATIONS

Studies Weekly – Primary Education Curriculum

Customer Outreach Manager (Inside Sales Manager)

Built from scratch Inside Sales / Lead Generation and Renewal Teams

• Designed, Built and managed new Inside Sales / Lead Gen Team

• Increased YOY company growth from 13% annually to 46% annually

• Increased renewal rate from 62% to 93%

• Increased online usage of product by over 7000% through implementation training

School Improvement Network – Educational Professional Development Director of Inside Sales

Responsible for operations of Inside Sales team and Lead Generation

• Increased team Total Appointments by 41.10% YOY in Q1 of first year

• Increased team District appointments by 23.04%% YOY in Q1 of first yr.

• Implemented new CRM that increased efficiencies (Salesforce)

• Developed reward system incentivizing team to perform at a high level

• Developed Team Leads to be very effective managers/coaches Feature Films for Families / Corporations for Character Call Center Director

Responsible for operations of fund raising for Non-Profit Organizations

• Increased overall monthly fund raising revenue by 67% within the first year.

• Exceeded monthly goals of $200,000 in revenue within the first year.

• Redesigned our sales process which increased efficiency and revenue.

• Developed, tested and recorded scripts for new clients.

• Responsible for the performance of 50 – 60 sales employees.

• Trained and developed Managers in sales and management skills Feature Films for Families / All Things Family / Customer Connect Outside Sales Manager

Responsible for Operations of outside sales team Western Region

• Managed Outside Sales Reps in 15 western states

• Built New Outside sales team – Hired, Trained, Managed

• Developed lead generation program that simultaneously generated over 300 leads per day while selling to existing customers

• Innovated and refined nationwide hiring and training process FEATURE FILMS FOR FAMILIES (Family Movie Sales)

Call Center Director / Corporate Trainer

Responsible for Operations of film sales company

• Increased daily total film sales by 225%

• Achieved and maintained lowest turnover rate company wide.

• Developed process that increased our pay rate by 20%

• Maintained customer base, while aggressively pursuing new customers.

• Conducted Weekly training sessions for 30 managers company wide.

• Trained new and existing employees to make effective sales calls

• Developed training processes that decreased training time by 75% and increased fluency with sales scripts.

• Responsible for the performance of 70 - 200 plus employees Weber State University – Business Administration - Completed 3 years towards my Bachelor of Arts degree in Business Administration Customer Relations, Presentations, Proficiency in Microsoft Office Internet knowledge, Salesforce, Spanish language

Orem, UT

3 years

Midvale UT

2+ years

Salt Lake City,UT

2+ years

Salt Lake City,UT

3+ years

Roy, UT

10 + years

1990 – 1994

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