Customer Service Administrative Assistant

Janine Bartle

Skills

●Knowledge of Microsoft Office

●Use of Internet to find valuable information as needed

●Write Lease for new tenants

●Review Lease and policies with new tenants

●Maintain and order office supplies and office equipment

●Accept and record payments

●Strong Customers service skills

Professional Experience

Administrative Assistant Branmar Construction LLC 2013-2017

● Oversee reception area, including greeting potential clients and responding to telephone and in-person request for information

●Coordinate inventory orders and office supplies

●Perform routine clerical tasks such as mailing, copying, faxing, filing and emails

●Kept detailed records of all office transactions

●Handled invoices and filed as needed

Leasing Agent Plymouth Park Apartments 2011-2013

● Prepare all correspondence, including leases, notifications and newsletters

● Manage daily operations

● Collect and record rent

● Administrative duties; answer phones; maintain office supplies and office equipment

● Generate, maintain and update resident files, vacancy lists and reports as-needed

● Handle maintenance calls and schedule proper follow up for 234 apartments

● Inspect all vacated units

●Inspect property for repairs or problems

●Take and review applications for potential tenants

Pro Account Sales Associate Home Depot 2004-2011

●Customer service at the highest level

●Handled and maintained two accounts each valued at over million dollars

●Responsible for sales drives of building materials to home builders and contractors

●Interpreting contractors blueprints and creating material lists

●Coordinate material deliveries with customers and vendors

●Sold credit and install programs in store

●Resolved customer service issues with contractors

●Fill in other departments as-needed seamlessly

●Responsible for sales in each department

●Kept products on the shelves stocked and cleaned

Education

RoxboroughArea High School

High School Diploma

Polley Associates 4/2013

Real Estate Fundamentals and Practice

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