Customer Travel

AFSAL K.P.

Mobile: 056-****-***

Email: **********@*****.***

CAREER OBJECTIVE:

I aspire to work in a dynamic, competitive and result oriented environment that will expose me to new challenges and enable me to grow by continues innovation and research. As a part of a team as well as individual, I hope to contribute to the growth of organization through my knowledge and skills. My academic studies have been streamlined in the field of tourism and airline studies. I am a promising recourse in subject area. I am Self-starter and free to spend unlimited time for continues improvement.

EDUCATIONAL QUALIFICATION:

Senior Secondary (Plus Two) - 2007

SSLC - 2005

ADDITIONAL QUALIFICATION:

IATA –UFTAA from Akbar Academy of Airline Studies

Diploma in Airline And Tourism Management (DATM)

Computer Reservation Systems (GALILEO, ABACUS, AMADEUS ) COMPUTER KNOWLEDGE:

Basic in Computer

Ms office

Internet & Email

AREA OF INTREST:

Tour & Travel

WORK EXPERIENCE:

Worked as a Travel Expert in Universal Travel & Tourism

(musafir.com) Sharjah, UAE ( From Aug 2017 )

Key Responsibilities:

Interact with the walk-in clients and understand their travel needs, whether they want to travel for leisure, relaxation, business or education.

Researching other rates and discounts within the travel industry to maintain competitive rates and deal .

Responsible for the accurate booking of all travel and accommodation Dealing with enquiries both over the phone and face to face, listening to Customer needs and acting upon them.

Provide ticketing services to corporate offices and their top management.

Worked as a Travel Agent in Al Yarmook Travel Al Ain, UAE

( From Feb 2017 to Jun 2017 )

Key Responsibilities:

Responsible for the accurate booking of all travel and accommodation Dealing with enquiries both over the phone and face to face, listening to Customer needs and acting upon them.

Researching other rates and discounts within the travel industry to maintain competitive rates and deal .

Book bulk tickets for package tours.

Worked as a Travel Consultant in Talent Travel and Tourism Dubai, UAE ( From Oct 2014 to Sep 2016 )

Key Responsibilities:

Responsible for the accurate booking of all travel and accommodation Dealing with enquiries both over the phone and face to face, listening to customers needs and acting upon them.

Researching other rates and discounts within the travel industry to maintain competitive rates and deals .

Interact with the walk-in clients and understand their travel needs, whether they want to travel for leisure, relaxation, business or education.

Plan an itinerary with the travelers to ensure that they visit all important sites and perform all activities peculiar to that destination.

Worked as a Travel & Leisure Consultant in Al Safina Travel and Tourism Ajman, UAE ( From May 2013 to Sep 2014 )

Key Responsibilities:

Accurately recording information on company database and regular reporting back to management.

Provide ticketing services to corporate offices and their top management.

Worked with customers to create an exciting travel itinerary, tailor made to what the customer specified.

Interact with the walk-in clients and understand their travel needs, whether they want to travel for leisure, relaxation, business or education.

Plan an itinerary with the travelers to ensure that they visit all important sites and perform all activities peculiar to that destination.

Make preparations to hold pre-departure meetings with the clients and explain them travel plans along with dates and time. SKILLS :

Extensive travel industry knowledge

Able to provide excellent product knowledge

Able to apply excellent selling techniques

Able to work instinctively with good initiative

Willingness to continue my training and development Passion for travel

Successfully provide a courteous and efficient travel booking service PERSONAL DETAILS:

Father’s Name : Mohammed Ali

Date of Birth : 15th July, 1990

Sex : Male

Marital Status : Single

Religion : Islam

Nationality : Indian

Passport No : H7918006

Visa Status : Employment ( Notice Period )

Permanent Address : Kundil Peedikayil (HO)

Palakkal Peedika, Thaneercode (PO),

Kerala, India.

Languages Known : English, Malayalam, Hindi & Arabic Hobbies : Listening Music & Chatting with Friends

DECLARATION:

I hereby by declare that the above particulars are true to the best of my Knowledge & belief. Place:

Date:

(AFSAL K . P . )

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