Service Management

Juan Huertas

*** ****** ** • Levittown, New York, 11756 • 516-***-**** • ***********@*****.***

Objective: To extrapolate my knowledge while foreseeing future trends and applying my experience to future analyst positions.

Education

Bachelor of Business Administration GPA 3.25 Graduated 2018

Major: International Business

Minors: Marketing & Communications

Berlin School of Law & Economics HWR Berlin, Germany

Major: International Business September 17-February 2018

Honors, Awards & Volunteering

•Prestigious National Honors Society of Business Leadership

•TD Bank Plant a Tree volunteer campaign

•Conversation Partners Program

•ABG Honor Society

Work Experience

TD Bank Syosset, NY

Bank Teller II June 15 –Present

•Performing transactions such as deposits, withdrawals and credit over $10,000 dollars

•Consistently surpassed service revenue goal by 20 percent while improving store profits

•Continuously enhancing customer retail knowledge of credit applications

•Actively training several new hire employees while in control of $500,000

Kellen Company Inc. Non-Profit New York, NY

Association Management Intern April 18- July 2018

•Effectively multitask multiple clients by processing membership, payments, and events

•Coordinating several events using mail merges in Word, including VIP guests

•Collaborated with several teams to perform time sensitive tasks with international clients

•Translate for business calls Spanish to English

U.S. Department of Commerce of Public Affairs Washington D.C.

Public Affairs Intern June 17-August 2017

Created press releases & fact sheets for whole departments including the White House

Partook in administrative duties involving international and domestic issues

Executing and managing various social medias for the Department of Commerce

Qualifications

Proficient in Microsoft Word, PowerPoint, Excel, and Access

•Fluent in Spanish, Portuguese and Elementary French

•Certified Notary Public #01HU6358425

•Strong communication and time management skills

•Experience with adequately prioritizing time oriented-tasks in a fast pace environment

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