Customer Service Sales

LOUIE YUMANG

Address: Al Satwa Road, Dubai, UAE

Contact Number: (+971) 056-*******

Email Address: ***********@*****.***

CAREER OBJECTIVE

To deliver friendly, efficient customer service and to create a warm and welcoming atmosphere for all of our customers, with the key aim of retaining and attracting new customers

OVERVIEW

More than 8 years of working experience supervising establishments delivering unparalleled customer service and 2 years of working experience in hospitality. Areas of expertise include:

-Exceptional Customer Service - New Product Introduction

-Merchandising and Display - Record keeping

-New location start-up management - Problem Solving

-Achieved More Than Target Sales - Hygiene Supervision

PROFESSIONAL EXPERIENCES

Sales/Operations Manager/technician specialist

I-Shine Car Detailing and Ceramic Protection

August 2016 – Present

●Responsible for car polishing/High end car Detailing, nano ceramic protection.

●sales and for technical operation including taking schedules and bookings

Sales/Device Technician

Slam Stop Dubai, UAE

Feb 2015 – August 2016

●Installing automatic soft door closer

●Sales/Service Advisor – Dealing with the customer introducing our Products & Services mainly the Installation

●Working with the customer to determine issue with the car/ conducting inspection if any providing the accurate description

●Additional responsibilities is greeting the customer, listening to requests, scheduling appointments, and estimating the cost

●Preparing weekly reports of sales, expenses and issue

●Provide Training to all new staffs locally and to all international branches such as In India and Singapore Turkey

Sales Representative

The Music Source, Pampanga, Philippines

2005-2009

●Sales of music instruments, products and accessories providing the customers live demonstration of the product.

●Maintain sales floor presentation by organizing instruments and accessories, updating prices and replenishing all stock.

●Assist in planning for future marketing and sales promotion opportunities

●Keeping track record of sales and orders

Art Director

ABS CBN Broadcasting Network, Quezon City, Philippines

1995-1997

●Responsible in designing the area location of Film Taping/Shooting

●Technically develop the design concept into practical sets adapting the style according to film framework

●Create all necessary signage, posters, and props and coordinating with the team in organizing during peak season.

EDUCATIONAL BACKGROUND

Electrical Installation and Maintenance

Technical Education and Skills Development Authority (TESDA), Philippines

2013

Computer Science (Undergraduate)

Technical Education and Training Data College, San Fernando, Pampanga, Philippines

1992

Secondary Level (High School)

Araullo High School, Philippines

1986 – 1990

SEMINAR/TRAINING ATTENDED

Seminar for Workshop on Integrated Hotel, Restaurant and Passenger Ship Operations

Training Consulting Centre Inc. (TESDA ACCREDITED)

PERSONAL INFORMATION

Gender: Male

Date of Birth: April 03, 1974

Status: Single

Nationality: Filipino

Visa Status: Employment

I hereby certify that the above information is true and correct to the best of my knowledge.

Louie Yumang

Applicant

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