Software Tester

JANICE D. WARE

***** **** ******** ****, ** *****

Phone: 816-***-**** ac8apa@r.postjobfree.com

www.linkedin.com/in/janiceware

SENIOR SOFTWARE QA TESTER

Expert in Manual Testing Prior Project Management Experience 33-Years of Experience in All Phases of the Software Development Life Cycle

SKILLS SUMMARY

Development Methodologies

Waterfall, Agile, Scrum

Testing Tools Knowledge

HP Quality Center(QC), HP ALM, JIRA, SQL Server

Databases

MS SQL Server

Experienced in formulating Test Scenarios, Test Approach and set up testing environment.

Extensively experienced in creating Test Plan, Test Case, Test Case Review Template, and Traceability Matrix.

Expert in manual testing of payment applications designed to protect farmers from unexpected drops in crop prices or revenues, as well as Conservation Payment programs for landowners that agree to conserve sensitive land. The USDA pays billions of dollars each year for a multitude of these types of programs.

Expertise in participating in requirement analysis reviews and working sessions to understand the requirements and system design.

Proficient in understanding written requirements, including use cases and supplementary specifications.

Experienced with web service testing using HP Quality Center/ALM

Proficient in overall Defect Management/Problem solving including tracking bugs and reporting using HP ALM/Quality Center.

Good Knowledge in writing SQL queries for Back-end testing and extracting test data.

Currently hold a ‘Secret’ Level Security clearance.

EDUCATION

Education:

Kansas State University - Manhattan, KS United States

Bachelor's Degree - 1980

GPA: 3.5 of a maximum 4.0

Major: Business Administration Minor: Labor Relations

PROFESSIONAL EXPERIENCE

MILVETS Systems Technology (05/2018–11/2018)

Kansas City, MO

Senior Tester

Performed step by step testing of the National Receipts and Receivables System and fully documented results within the test scripts.

Performed manual testing procedures.

Participated in all phases of test execution and documentation including functional and regression testing.

Involved in whole life cycle of QA methodology starting from planning, capturing, logging, executing reporting and tracking the defects using HP ALM.

Executed test plan and defect tracking with HP ALM.

Worked with project management tools such as JIRA.

Created SQL Queries to extract test data used in executing the test cases.

Attended daily SCRUM sessions and reported testing status.

Controlled and managed daily test activities.

Communicated issues and risks related to work assignments.

Environment: HP ALM, JIRA, Java, XML, SQL Server, MS Office, Windows

DXC Technology (09/2017–04/2018)

Kansas City, MO

Test Engineer

Assisted in the creation of a Test Plan template which clearly defined objectives, scope, schedule, risks, and approach for the Service Validation and Test process within the Marine Corps Enterprise Information Technology Services department.

Completed 11 courses within the Information Technology Infrastructure Library (ITIL).

Attended weekly planning sessions.

Environment: HP ALM, Java, MS Office, Windows

CSRA, Inc. (06/2016–08/2017)

Kansas City, MO

Performed manual testing procedures for the Standard Accounting, Budgeting & Reporting System application for the Marine Corps.

Participated in all phases of test execution and documentation including functional and regression testing.

Involved in whole life cycle of QA methodology starting from planning, capturing, logging, executing reporting and tracking the defects.

Attended weekly status meetings and reported testing status.

Controlled and managed daily test activities.

Communicated issues and risks related to work assignments.

Environment: Mainframe

Computer Sciences Corporation (11/2014–05/2016)

Kansas City, MO

Test Lead

Duties: Same as they were with Analysts International Corporation.

Analysts International Corporation (11/2013-10/2014)

Kansas City, MO

Test Lead

Served as the contractor Test Lead for the Marine Corps. Facilities Systems Branch (FSB).

Responsible for executing manual scripts, documenting and reporting the results, troubleshooting and analyzing identified problems, re-testing, and validating modifications for applications that were being consolidated from multiple Marine installations into the Kansas City Marine Corps IT Center.

Responsible for identifying and logging defects during the testing process, using Microsoft Test Manager.

Participated in scheduled meetings with development and project teams to identify and troubleshoot issues.

Controlled and managed daily test activities.

Communicated issues and risks related to work assignments.

MILVETS Systems Technology— Kansas City, MO (07/2013-10/2013)

Senior IT Specialist

Duties: Same as they were with Total Solutions, Inc.

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TOTAL SOLUTIONS, INC — Kansas City, MO (09/2007-06/2013)

Senior IT Specialist

Responsible for coordinating acceptance and regression testing for numerous multi-million dollar Farm Service Agency programs administered by National, State, and County Offices.

Produced hundreds of quality test cases, using Rational Test Manager, which, when executed, identified many crucial defects.

Expert in reviewing user requirements, design documentation, screen mockups, and database models, to produce quality software testing deliverables.

Participated in all phases of test execution and documentation including functional and regression testing.

Interfaced directly with key development personnel to resolve defects.

Created SQL Queries to extract test data used in executing the test cases.

Attended weekly status meetings and reported testing status.

Worked effectively in a fast-paced, dynamic environment by organizing tasks and setting priorities for completion of those tasks.

Environment: Rational Test Manager, Java, SQL Server, MS Office, Windows

SAIC— Kansas City, MO (04/2006-07/2007)

IT Specialist

Responsible for documentation of test cases for the Risk Management Agency (RMA) using Mercury Test Director.

Test Lead

Responsible for leading the acceptance and regression testing effort for the Tobacco Transition Payment Program at the Farm Services Agency (FSA).

Produced hundreds of quality test cases, using Rational Test Manager, which resulted in finding numerous critical defects.

Responsible for assuring that defects were retested and resolved, and documentation that verified the successful results was added to Rational ClearQuest.

Mentored other testers on how to set up complex test scenarios that required data to be set up in multiple applications.

Collaborated directly with lead programmers to resolve defects.

Reported testing status to the Program Manager on a daily basis.

Successfully completed testing under very tight deadlines.

Environment: Rational Test Manager, Java, SQL Server, MS Office, Windows

CIBER, INC. — Kansas City, MO (12/2003-04/2006)

Senior IT Specialist

Responsible for leading the acceptance and regression testing effort for the Milk Income Loss Contract program at the Farm Services Agency (FSA).

Demonstrated the ability to write clear, concise test cases, using Rational Test Manager.

Demonstrated the ability to come up-to-speed very quickly on numerous complex payment systems administered by the Farm Services Agency.

Mentored other testers on how to use Rational Test Manager and Rational ClearQuest to write test cases and log defects.

Developed a working knowledge of relational database concepts and the Structured Query Language (SQL) in the Microsoft SQL server environment.

Collaborated directly with government Test Leads to ensure total test coverage.

Reported testing status to the government Test Lead on a daily basis.

Effectively adapted work priorities in an environment where requirements changed constantly.

Environment: Rational Test Manager, Java, SQL Server, MS Office, Windows

B2B Technologies – Kansas City, MO (11/2002-03/2003)

Integration Tester

Responsible for developing and implementing integration test plans which tested software changes on AT&T’s critical call routing systems.

AT&T – Kansas City, MO (07/1985-01/2002)

Integration Tester, Project Manager, Systems Analyst

Lead Integration Tester (06/2000-01/2002)

Responsible for developing and implementing integration test plans which tested software changes on AT&T’s critical call routing systems.

Active member of the Capability Maturity Model Level 2 Certification Team that successfully attained a Level-2 certification.

Responsible for the creation and tracking of modification requests.

Attended, and provided input to requirement, design, and test plan reviews.

Environment: UNIX

Project Manager (01/1999-05/2000)

Responsible for creating, managing, and tracking district project plans, leading identification of risk assessments and establishing preventative action plans and contingency plans.

Responsible for scheduling and facilitating regular status meetings, and coordinating project staffing.

Responsible for the creation and tracking of modification requests.

Completed all of the courses required for completion of the Project Management Master’s Certificate Program, which is in conjunction with the Steven’s Institute of Technology.

Environment: UNIX

Integration Tester (02/1994-12/1998)

Responsible for developing and implementing integration test plans which tested software changes on AT&T’s critical call routing systems.

Responsible for the creation and tracking of modification requests.

Attended, and provided input to requirement, design, and test plan reviews.

Environment: Multiple Virtual Storage (MVS)

System Analyst Designer (02/1992-02/1994)

Responsible for writing logical design documentation for the Integrated Routing Assignment System.

Responsible for updating design documents to reflect software changes.

Attended, and provided input to requirement and design reviews.

Environment: Multiple Virtual Storage (MVS)

Production Manager (11/1988-01/1992)

Responsible for maintaining and overseeing the monthly production schedule for all PICS (Plug-In Control System) batch processes.

Responsible for scheduling special request jobs for system users, being the point-of-contact for users when production related questions arose, implementing I.D. requests, and updating the security tables.

Environment: Multiple Virtual Storage (MVS)

System Analyst Designer (07/1985-11/1988)

Responsible for the design and implementation of the Plug-In Inventory Control and the Master File of Equipment Codes systems.

Responsible for writing and updating logical design specifications.

Attended, and provided input to requirement and design reviews.

Environment: Multiple Virtual Storage (MVS)

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