**** ******** ***

Oakwood, Ohio *****

205-***-**** cell

email:ac8ap3@r.postjobfree.com

Cynthia M. Songer

Objective

Education

Seeking a position that has focus is on high-quality results. Use my passion for Outside Sales and or operations using integrity and commitment to long-term business relationships.

Bachelor of Arts in Science- Indiana University, Bloomington IN

Major: School of Public Environmental Affairs - Minor Criminal Justice

Experience

Sept 2015 – July 2018 Worldwide Equipment Dayton, OH

Outside Sales Representative

Manage existing customer accounts, prospects for new customers- Mack, Volvo, Hino, Kenworth & International trucks

Impact software and special orders for heavy equipment

Worked on warranty parts and returns

Develop sales marketing plans to increase service and parts revenue

Grew territory 30% first year

Placed orders and worked with Venders in placing special orders

Impact software – parts look up for Cummins, Volvo, and Mack

Completed service skills – customer service training. Certified

Sept 2014-Sept 2015 City of Kettering Parks Kettering, OH

Parks Maintenance

Assist in all parks maintenance and upkeep, performs duties with limited supervision

Operates various equipment, handles small projects for sales office at Polen Farm, on-going webinar training

Worked on special events to get landscaped ready for wedding and other events.

Aug 2010-June 2014 CHISANO Marketing Group Miamisburg, OH

New Page Account Manager

Handled high volume calls, processed orders/shipments and customer billing.

Assisted the graphic department to meet commitments for products and marketing materials

Worked on high volume mailers

Managed their distribution of samples to dealers and enduser

Feb 2010-Aug 2010 Staff Mark Dayton, OH

Order Fulfillment for Trimble Navigations, Inc

Handled high volume calls, managed customer base

Enter purchase orders, verify product warranty and enter warranty claims, coordinate with sales team and process returns

Enter purchase orders for customer

Worked with customer directly in how to use on line order system

Feb 2009-June 2009 Virginia College Jacksonville, FL

Admissions Associate

Student admission process management

Developed & implemented marketing campaigns for prospective students

Exceeded all previous enrollment goals including conversion rate for applicants

Followed student’s progress academically to ensure they are meeting school’s expectations.

Feb 2007-Dec 2008 Interline Brands Jacksonville, FL

Sales Account Manager

Generated quotes to potential customers, gaining new accounts

Built and managed customer base of approximately $3.5 million revenue

Responsible for monthly reports of sales statistics, regularly achieving 103% of quota.

Cold called new accounts and grew existing accounts.

Dec 2003-Feb 2007 Dell, Inc Nashville, TN

Software & Peripherals Account Manager

Responsible for proposals, quotes and technical information

Monitored market conditions, competitor products and pricing

Handled high-volume calls and emails

Exceeded quotas annually by 133% at $12 million a year quota

Was on software & peripheral council team for Dell.

Trained with Microsoft, Vmware, and other software venders

Aug 2001-Dec 2003 Electrolux Nashville, TN

National Account District Manager

82 Lowe's stores in AL, TN, KY, MS, FL

Update POP displays and insure correct pricing

Trained customers on Electrolux and Frigidaire home products

Advised customers management team on cycle counts and inventory

Exceeded annual quotas 100+% at $5.5 million

Met and exceeded yearly budget goals

Sept 2000-Aug 2001 American Wood Mark Winchester, VA

Regional Sales Manager

38 Lowe's and 30 Home Depot accounts

Trained customers on Auto Design software, directed regional training

Managed product display updates

Advised customers management team on financial goals

Maintained $4.2 million annual quota

Dec 1996-July 2000 Xante' Corporation Mobile, AL

Outside Sales Manager

Managed upgrades/revisions on customer’s technology utilizing trade shows, open houses, corporate education seminars and joint ventures among distributors and re-sellers.

Managed large accounts, grew my territory by 25% per year

Maintained and exceeded $3 million

Worked with Value added resellers within my account set.

References available upon request

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