Sales Manager
Resume:
Oakwood, Ohio *****
205-***-**** cell
email:*******@*******.***
Cynthia M. Songer
Objective
Education
Seeking a position that has focus is on high-quality results. Use my passion for Outside Sales and or operations using integrity and commitment to long-term business relationships.
Bachelor of Arts in Science- Indiana University, Bloomington IN
Major: School of Public Environmental Affairs - Minor Criminal Justice
Experience
Sept 2015 – July 2018 Worldwide Equipment Dayton, OH
Outside Sales Representative
Manage existing customer accounts, prospects for new customers- Mack, Volvo, Hino, Kenworth & International trucks
Impact software and special orders for heavy equipment
Worked on warranty parts and returns
Develop sales marketing plans to increase service and parts revenue
Grew territory 30% first year
Placed orders and worked with Venders in placing special orders
Impact software – parts look up for Cummins, Volvo, and Mack
Completed service skills – customer service training. Certified
Sept 2014-Sept 2015 City of Kettering Parks Kettering, OH
Parks Maintenance
Assist in all parks maintenance and upkeep, performs duties with limited supervision
Operates various equipment, handles small projects for sales office at Polen Farm, on-going webinar training
Worked on special events to get landscaped ready for wedding and other events.
Aug 2010-June 2014 CHISANO Marketing Group Miamisburg, OH
New Page Account Manager
Handled high volume calls, processed orders/shipments and customer billing.
Assisted the graphic department to meet commitments for products and marketing materials
Worked on high volume mailers
Managed their distribution of samples to dealers and enduser
Feb 2010-Aug 2010 Staff Mark Dayton, OH
Order Fulfillment for Trimble Navigations, Inc
Handled high volume calls, managed customer base
Enter purchase orders, verify product warranty and enter warranty claims, coordinate with sales team and process returns
Enter purchase orders for customer
Worked with customer directly in how to use on line order system
Feb 2009-June 2009 Virginia College Jacksonville, FL
Admissions Associate
Student admission process management
Developed & implemented marketing campaigns for prospective students
Exceeded all previous enrollment goals including conversion rate for applicants
Followed student’s progress academically to ensure they are meeting school’s expectations.
Feb 2007-Dec 2008 Interline Brands Jacksonville, FL
Sales Account Manager
Generated quotes to potential customers, gaining new accounts
Built and managed customer base of approximately $3.5 million revenue
Responsible for monthly reports of sales statistics, regularly achieving 103% of quota.
Cold called new accounts and grew existing accounts.
Dec 2003-Feb 2007 Dell, Inc Nashville, TN
Software & Peripherals Account Manager
Responsible for proposals, quotes and technical information
Monitored market conditions, competitor products and pricing
Handled high-volume calls and emails
Exceeded quotas annually by 133% at $12 million a year quota
Was on software & peripheral council team for Dell.
Trained with Microsoft, Vmware, and other software venders
Aug 2001-Dec 2003 Electrolux Nashville, TN
National Account District Manager
82 Lowe's stores in AL, TN, KY, MS, FL
Update POP displays and insure correct pricing
Trained customers on Electrolux and Frigidaire home products
Advised customers management team on cycle counts and inventory
Exceeded annual quotas 100+% at $5.5 million
Met and exceeded yearly budget goals
Sept 2000-Aug 2001 American Wood Mark Winchester, VA
Regional Sales Manager
38 Lowe's and 30 Home Depot accounts
Trained customers on Auto Design software, directed regional training
Managed product display updates
Advised customers management team on financial goals
Maintained $4.2 million annual quota
Dec 1996-July 2000 Xante' Corporation Mobile, AL
Outside Sales Manager
Managed upgrades/revisions on customer’s technology utilizing trade shows, open houses, corporate education seminars and joint ventures among distributors and re-sellers.
Managed large accounts, grew my territory by 25% per year
Maintained and exceeded $3 million
Worked with Value added resellers within my account set.
References available upon request
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