Manager Quality/ Director

JESUS MONTERO

El Paso, TX.

Home Phone #: 334-***-****

Cell Phone # 334-***-****

**********@*******.***

US CITIZEN

Objective:

Be a team player in a World Class Manufacturing Company where people are encouraged to take pride on their job and empowered to bring new ideas in order to obtain a more robust and flexible process .

Work Experience.

July 2015 – Oct. 2016

Honda Lock.

Selma, Alabama.

Quality Assurance Director

Improve Plants Quality Operating System.

New models.(APQP, PFMEA, PPAP, Flow Charts, Work Instructions)

Responsible for maintaining ISO-9001 & TS-16949 plant certification.

Internal & external system audits.

Plant Supplier Quality Assurance team development.

Improve 6 Sigma techniques by modifying system inspection, recalculating UCL/LCL and CPk more frequently to decide to keep charts or not.

Main window to HONDA North America quality issues, timely responding thru 5P method.

Gage calibration system, GR&R studies.

Responsible for a Quality Team of 5 Quality Engineers,

2 QC Supervisors, and 20 QC Technicians, in 3 shifts.

Responsible for improving and standardizing the quality system of a newly started

Sister plant in Mexico.

Monthly KPI report to upper management.

25+ years of experience in Quality Assurance in the manufacturing industry.

Jan. 2013 – May 2015

FXI, Inc.

Santa Teresa, NM

Quality Assurance Manager.

Responsible for improving the Quality Operating System

Improve and implement all Standard Operating Procedures

Maintain TS-16949 certification in plant

Responsible for continuous improvement in manufacturing floor

Main contact to customers and suppliers.

Maintain an expert team of one QA Engineer, two QA Technicians, two QA Lab technicians, one QA Assistant (PPAP & Document Control) and 4 QA Auditors.

Implemented 6 Sigma methodologies (P charts, X-R bar charts, Pareto analysis)

Root cause analysis and customer claim response using 5P, 8D techniques.

Feb. 2009- Dec. 2012

Hubbell Lighting de Mexico

CD. Juarez, Mexico.

Quality Assurance Manager.

Administrate & audit current Quality System in manufacturing floor.

Improve the Quality System by writing and implementing different quality

Procedures throughout the plant.

Maintain active working relationship with Manufacturing, Production Control, Engineering, HR to keep manufacturing at its top efficiency

Keep daily communication with suppliers in order to get better incoming material

Maintain good communication with Corporate and reports.

Responsible of weekly & monthly reports to upper management.

Responsible for the superior performance of 4 Quality Engineers and one Supplier Quality Engineer.

Keep MRB area free of old, obsolete material.

Monthly reports to management.

Implemented 6 Sigma methodologies (X-R bar charts) to reduce/eliminate process variation.

Active role in 5S activities.

March 2006 – Dec. 2008

Sumitomo Electric Wiring Systems

El Paso, TX

Supplier Quality Assurance Manager.

Improve supplier performance using the most advanced quality techniques such as APQP, SPC, DFMEA, PFMEA, PCP, JIT, Lean Mfg., SMED, TS-16949 & ISO/QS-9001 (Certified Lead Auditor), Continuous Improvement.

Main supplier contact for all component issues.

Responsible for scheduling, auditing and reporting activities for all component suppliers for SEWS in a SQA department of 6 SQA engineers.

Request, review and accept corresponding supplier claim responses. (PIR, CAR, 8D, 5P, etc.)

Main responsible for responding to main customers (HONDA and TOYOTA) regarding any component related complaint.

Schedule and actively participate in auditing all component suppliers in US and Mexico,

Investigation and resolution of any supplier related issue affecting our customer.

Make monthly presentations to Top Management.

Keep up to date all customer and supplier component related information.

Coordination of all PPAP activity for all SEWS suppliers thru an SQA engineer.

Travel : up to 25 %

November 2001 – Dec. 2005

Tatung de México

CD. Juárez, México.

Quality Control Superintendent.

Responsible for the Quality Control department, from Incoming Inspection to Shipping.

Lead and actively participate in a Cross Functional Team to study and eliminate all recurrent Internal Concerns, by using quality techniques (6 Sigma) like: Fish Bones Is-Is Not, 4W&H, Pareto Analysis, P charts, etc.

Implemented Flow Charts and updated Work Instructions at the inspection stations. These actions eliminated many frictions among QC and Production Personnel.

Responsible for Gage Calibration system,, GR&R studies

Reduced the reporting times in all areas (IQC, IPQC and CQC) from 4 hours to 0.5 hrs. by leading a PMC Team. This allowed the QC Supervisors to spend more time in the mfg. lines and less in the desk.

Daily supervision of GMP with a crew of 6 QC Supervisors, 2 QA Engineers and a crew of 30-35 QC Technicians in 3 shifts.

Active communication with suppliers to solve incoming problems in raw material

Feb.1997-Aug.200

Yazaki North America

CD. Juarez, Chih. México

Q A Corporate Manager

Responsible for the correct implementation of the quality procedures in all 10 Plants in the Corporation.

In charge of getting and reviewing all pertinent documentation from each plant when a new platform was assigned them, in order to send it to the customer in preparation for PSO for CHRYSLER.

(APQP, PPAP, PFMEA, PCP, QS-9000, SPC (SIX SIGMA),

GAGE R&R STUDIES, Process Capability Studies, etc.

In charge of receiving all Customer Satisfaction Alerts from the Customer and requesting the appropriate response from our Plants (7D)

Redesigned the Customer Satisfaction Alert Format, this action increased the accuracy of the response in a 90 % of effectiveness and decreased the response time from 5 days to 3 days.

Redesigned the Monthly Staff Report, this action saved the company 15 days of work of 2 Clerks and one Superintendent.

Responsible for 1 QA Superintendent, 5 QA Engineers, 2 Clerks, 1 Secretary.

Feb.1984-Dec.1996

UT Automotive

CD. Juarez, Chih, Mex.

QA Divisional Engineer.

Implemented, supervise and audit the Procedures and Work Instructions in all 19 plants, saving time and man power to the Corporation.

Help Hire, Train, supervise and Audit the QC Managers of all the Plants in the Corporation.

Actively participate in the APQP activities in the Plants.

Responsible for inspecting and releasing the PPAP samples and paperwork to the Customers.

Implement QS-9000 System in 5 plants, and Audit all 19 Plants for QS-9000 compliance.

As assistant to a Quality VP (Mr. Toshiro Matsui), implemented, supervised and audited Procedures and WI for Japanese projects (HONDA, MAZDA, ISUZU, NISSAN and TOYOTA) in 3 plants.

Quality Control Manager

In my new position I implemented the APQP System, which allowed our Plant to better organize all new model start ups and with no delays

Redesigned the Dimensional gage inspection, in order to stop the decision to be “operator dependant”. This action eliminated to many frictions among departments. Increased our Quality rate from 90.0% to 99.0 %

Redesigned the inspection method at Final Audit Station, this eliminated the possibility of defects going to the customer, therefore eliminated the Customer Complaints in 90 %.

Main window to all customer issues, (FORD & CHRYSLER).

Q.A. Engineer

Implemented the SPC System in the Mfg. floor.

The project was so successful that in 6 months our Plant gained the “Q-1” Award from FORD.

Due to this event, a promotion to QC Manager was obtained

Education

UA Zacatecas Zacatecas, México.

BS Degree in Chemical Engineering.

Special Courses

SPC ( UTA ), LT ( UTA ), TOPS ( UTA ), QS-9000 ( UTA ),

JIT (Consultaría KAIZEN), WCM (UTA), PDLP (UTA),

INSTRUCTORS DEVELOPMENT (UTA),

DALE CARNAGIE (DALE CARNAGIE & ASSOCIATES),

PMC (YAZAKY NORTH AMERICA).

Bilingual: English – Spanish

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