Marketing and customer service

Simone Smith-Ozier-Gwion

269-***-**** *******@*****.***

Education

Western Michigan University, Haworth College of Business Bachelors of Business Administration

Major: Food & Consumer Package Goods Marketing

Minor: Data Analytics

Coursework:

Intro to Food/CPG Industries, Retail Merchandising, Category Management, Food and CPG Internship, Food and CPG Sales, Food and CPG Strategies and Issues, Marketing Logistics, Marketing Research Professional Experience

Merchandising Meijer Intern

• Prepared detailed marketing forecasts on a daily, weekly and quarterly basis

• Worked effectively in a heavily cross-functional, fast paced environment

• Implemented new suggestions to increase product Sales and volume Student Research Assistant

Western Michigan University

• Researching individuals using millennium, wealth engine, and various other web databases

• Analyzed various database reports and described trends to create various profile of important clients

• Organized and linked information in Western Michigan University database to make assemble to individuals Advisor

Kalamazoo, Michigan

FOCUSKalamazoo

• Wrote creative and engaging briefs for internal and external agencies to keep Everyone Informed

• Assisted in the Grant writing and budget formation for various service Projects

• Decision making in regards to organization and managing $10,000 budget for service projects

• Analyzing progress and opportunities for improvement and enhancement Related Work Experience

Cashier

Meijer

• Increased

overall

customer

satisfaction

by

showing

efficient

customer

service

• Exceeded expectations by making every shoppers experience quick, fast, and easy

• Balanced everyday draw on register totaling over $1,000 Volunteer Experience

• Habitat for Humanity

• Kalamazoo Gospel Mission

• March of Dimes

• Peer Mentor for Kalamazoo Public Schools

• Relay for Life

Graduation

Date:

June

2017

Kalamazoo,

Michigan

Major

GPA:

3.61/4.0

05/2015

to

08/2015

Grand

Rapids,

Michigan

07/2014

to

Current

Kalamazoo,

Michigan

06/2014

to

12/2014

Kalamazoo,

Michigan

06/2014

to

08/2017

Kalamazoo,

Michigan

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