Manager Customer

Mark Humphries

* ******* **** ****

Thorpe Hamlet

Norwich

NR1 4PA

*********.****@*******.*** 073********

Professional Profile:

I am a hard worker and a good time keeper. I can work as part of a team, as evidenced with my catering career, and can work on my own and still meet targets and expectations, which can be evidenced through my Open University studies and my writing projects. I take advice and listen to the contributions of others when working as a team, or when I need to consult on issues that I do not understand fully. I am a very motivated individual who continues to build my skill base through my Open University learning, and volunteering roles. Career Summary:

Freelance Writer Self Employed 2018

I have been using this time to build up a small writing career. I have had work published in national and international journals. I have also recently (2018) started to perform my own poetry.

Current projects:

Wayout TV (Prison TV Channel)

Commissioned to write a Creative Writing course that will be delivered via the Way2Learn TV channel.

Greener Growth (a wellbeing through gardening project) I have been asked to write their monthly column in their local newspaper. Quakers in Criminal Justice. I have been cop-opted as Editor of this organisation’s Newsletter. I will be formally appointed in February. Aspect Roofing Mixer Operator 2007-2010

To ensure that the tile makers had a quality concrete mix, at the correct standard and colour for each batch of tiles. To ensure that stock levels were kept with the company’s operating limits and that orders were placed in time to maintain stock levels. East Anglian Pigs Stockman/Foreman 2007-2010

To ensure that the herd were fed and cared for in accordance with DEFRA guideline and the company’s rules. To record all animal sickness and to administer medication where and when required. To prepare the pigs for transport at the end of their lives. Plot to Pot Director/Owner 2005-2010

To maintain the smallholding and ensure correct procedures followed for planting and growing-on of the crops. To ensure customer orders were delivered on time and the correct invoice delivered with each vegetable box. To ensure the monies banked and the cash books matched and that accurate records were kept. Breckland Scientific Supplies Operative/Buyer 2003-2005 I started as a warehouse operative where my main duties included picking and packing customer orders, stock checks and some record keeping. Within two months I was promoted to buyer (the first time the company had done this) to assist the owner. In this role I was trained to read the in-house computer system and to know the stock levels – which is why I instigated the weekly stock checks. I only left this company to care for my partner and then to start Plot to Pot.

Eastside Christian Ministries Pastor/Team Leader 1989-1992 I started at Eastside as a chef where I was to feed the staff, volunteers and the visitors to the centre. This led to me working on the streets with the ministry team, and then being called for ministerial training and ordination. As a Pastor with the ministry I led a team that looked after rough-sleepers and people with addictions that came to our centre. Prior to 1989

I worked in a variety of kitchen setting taking on differing roles from entry level kitchen porters through to chef and then kitchen manager. I have been responsible for ensuring the day to day running of three kitchens and also worked as an agency chef stepping in to help companies that were experience staff shortages or other difficulties. Education and Qualifications

Comprehensive School: 4 CSEs 1984

English

Maths

History

Painting and Decorating

Catering City and Guilds Call Order Cook 1985

City and Guilds vending machine 1985

Operative

Theology Diploma Theology 1991

Cert Church Ministry 1992

Counselling Diploma Clinical and Pastoral 1994

Counselling

Cert Bereavement Counselling 1994

Retail City and Guilds Retail Knowledge 2016

Level 1

Creative NCFE Photography 2016

Level 1

NCFE Interactive Media Design 2016

Level 1

NCFE Art and Design 2017

Level 2

City and Guilds Textiles 2017

Level 1 (Level 2 pending)

Health and Safety Cleaning in a food premises 2012 Safety in Cleaning

Health and Safety in the Workplace

Level 2

Mentoring NCFE Mentoring 2014

Level 1

Higher Education Certificate Higher Education 2018

(Open University)

Skills IT: Proficient in Word,

Intermediate in PowerPoint and Publisher.

Hobbies and Interests Writing fiction, poetry and freelance journalism. Creating visual art

References: Available on request.

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