Administrative Assistant Customer Care

Location:

Nairobi, Kenya

Posted:

January 25, 2019

Contact this candidate

Resume:

CURRICULUM VITAE

PERSONAL INFORMATION

NAME : PATIENCE SITIMA

DATE OF BIRTH : 7TH JUNE 1979

GENDER : FEMALE

MARITAL STATUS : SINGLE

NATIONALITY : KENYAN

LANGUAGES : ENGLISH & KISWAHILI

RELIGION : CHRISTIAN

ADDRESS : P.O BOX 485, KAKAMEGA

EMAIL ADDRESS : **************@*****.***

CONTACT : 072*-****** /072*******

CAREER OBJECTIVES

• I seek a relevant and challenging position in an enabling environment where my current qualifications, abilities and experience would be an asset to the institution.

• Continue through own initiative to acquire more knowledge, experience and skills to keep up with ever increasing professional challenges and demands for increased efficiency in any institution.

• A desire for greater responsibility, challenge and an opportunity to advance my career, not restricted to teaching but also extended o the social field and hospitality.

WORK EXPERIENCE

1999 : Cerebral Palsy Society of Kenya

Position: Administrative Assistant.

Duties:

• In charge of personal files and Association documents and Administration filing.

• Maintenance of the office building and services i.e. advising parents and the general public over day-to-day problems which may cerebral palsied children.

• Ordering and maintaining stationary.

2000 – 2001 : Musoli Supermarket.

Position: Cashier / Customer care

Duties:

• Receiving and handling of customers even in the absence of the Manager.

• Serving customers and receiving cash for their goods.

2004 – 2007 : Newlight Junior Academy

Classes 4 – 6

Duties:

• Class teacher.

• Supervising the exams.

• Maintenance of exam papers.

• Instill discipline in children.

• Advice children on day-to-day problems and how to cope up with changes so as to fit in the society.

2007 – 2012 : Riara Group of Schools

Class teacher STD 3

Duties:

• Instill discipline in children.

• Listen to children and advice then accordingly.

• Keeping daily records of work done, progress records and class register.

2012 – 2014 Karen C Primary School,

Class teacher Std 4

Duties

• Supervising the exams.

• Maintenance of exam papers.

• Instill discipline in children.

• Advice children on day-to-day problems and how to cope up with changes so as to fit in the society.

2015-2018 Women Education Researchers Of Kenya

Duties

• Observation and teacher support

• Supervise Tusome exams

• Training teachers on Tusome methodologies

• Modelling of Tusome lessons

• Book distribution

• Giving feedback to the teachers

• Checking of Tusome materials

EDUCATIONAL BACKGROUND

Academic Qualifications:

K.C.P.E : St. Anne’s Primary School -1986 - 1994

K.C.S.E : Lugulu Girls High School -1995 - 1998

P.T.E : Eregi Teachers College -2001 – 2003

Courses Attended : Eregi Teachers’ College – 2years

Highland Computer College – 6 Months

Well conversant with the following computer packages;

Ms Dos

Ms Windows

Ms Word

Ms Excel

Ms Access

Ms PowerPoint

DEFINING QUALITIES AND VALUES

CHARACTER

I willingly accept responsibility and proactively provide leadership where it is needed.

COMMUNICATION

I am gifted with a unique ability to conceptualize and articulate issues.

COMPETENCE

My career vision is to acquire the deepest competence and excellence through exposure, practice and research, so as to ultimately acquire the expertise needed to analyze situations and make decisions at a policy level.

COMMITMENT

To maintain a lifestyle and frame of mind that keeps me in form to exhaustively and thoroughly deal with my responsibilities, so as to reach the height of my potential and exceed expectations.

PERSONALITY

I am affable and make friends easily.

SYNERGY

To maintain cordial relations with all people, recognizing everyone I meet is God-sent to enrich my life with their unique combination of qualities.

HOBBIES

Reading Novels

Travelling

Indulging in brain storming activities like discussions.

STRENGTH AND QUALIFICATIONS HIGHLIGHTS INCLUDED

Good communication skills / listener

Ability to meet strict deadlines

Strong advocacy in office administration –The Cerebral Palsy Society of Kenya.