Resume of:
Mr. Ryan Drake
(M) 702-***-****
************@*****.***
Page 1
I. Professional Summary:
** + years progressive experience within Sales and Sales Management including:
** + years’ experience providing Inbound, Outbound and Telesales to medium and large markets
20 + years’ experience providing Leadership, Mentorship and Management to Sales Teams
20 + years’ experience managing Sales Groups ranging from 8-40 workers
07 + years’ experience building Gross Revenue Sales ranging from $600k - $2MM II. Technical Summary:
ZOHO, SUGAR, SALESFORCE, NASBA, MS Word, Excel, PowerPoint, MS Outlook III. Experience:
DNE Resources 02/2014 – Present Las Vegas, NV
SENIOR DIRECTOR OF SALES
Currently serve as the Senior Director of Sales and member of the Executive Team to assist in guidance of the company as it relates to sales
Provide oversight and leadership to the development of a twenty-five (25) member Business-to-Business Commercial Sales and Telesales team in conjunction with the Senior and Junior Manager and Team Lead for the New York, New Jersey, Connecticut, Pennsylvania and Illinois markets
Directly responsible for developing Business-to Business relations in Mexico with respects to Spanish Speaking B2B Sales in the US
Formulate Marketing, Brand Management and Business Development Strategies to drive Revenue Growth
Developed a team of fifteen (15) to twenty (20) door-to-door Sales Representatives with the assistance of the Junior Closing Managers and Team Leads that were responsible for providing World Class Techniques and ultimately closing contracts.
Responsible for creating a process to where any unclosed contract record from field based Sales Representatives traveled to our Telesales Group in the form of a Lead Generation Resume of:
Mr. Ryan Drake
(M) 702-***-****
************@*****.***
Page 2
Successfully promoted Corporate image by revamping Pricing Strategy, implementing an effective promotional strategy and Training Strategy for the Sales Team
Significantly increased Annual Sales volume within a nine (9) month timeframe growing a minimal annual revenue stream in 2013 to over 600K in 2014
Earned 2014 Star Performance Award for outstanding sales results representing the first time the United States division achieved this recognition Blue Pilot Energy 05/2011 – 02/2014 Las Vegas, NV
DIRECTOR OF SALES
Directly responsible for the development and training of a forty-eight (48) Inside Sales and Outbound Telesales Team to effectively provide Business-to-Business sales for the New York, New Jersey, Maryland and Pennsylvania markets
Took BPE Sales to $2MM Annual revenue stream while overseeing Budgeting, Operations, and Logistics for units generating sales
Took recurring role in traveling to East Coast Markets to aid in acquisition of major customer contracts
Responsible for working alongside Administrator with respects to reporting to output Coaching Opportunities for the benefit of Sales Coaching
Took key role in formulating and updating Call Center Logs and the writing of Call Center Scripts as well as providing Call Center tours to prospective clients
Responsible for providing Call Center software updates as needed
Coordinated efforts with Company directors to determine Telesales Goals
Generated leads from many different lead sources as well as developed a referral lead generation process
Prepared listing of all available products and ensured that prices were accurate
Responsible for developing Staff Mentoring Programs and prepared Monthly and Quarterly Budget Reports as well as Projections
Maintained a Database of expenses and revenues for the BPE Campaign
In charge of hiring, Training and Supervising of telesales staff as well as implementing the use of real-time metrics
Dramatically increased Customer Base by revamping outside and inside sales forces from ground zero via trimming and expanding existing roster
Developed organization’s first startup sales kits for Sales Representatives and successfully launched fully integrated Marketing and Sales program
Distributed and Oversaw Sales Generating Company Website substantially increasing profitability and sales by spearheading major revision of product pricing structure across more than forty (40) individual teams
Resume of:
Mr. Ryan Drake
(M) 702-***-****
************@*****.***
Page 3
Beyond The Green Indoor Golf & Sports Bar 06/2008 – 12/2010 Moneta, VA CO-FOUNDER & CEO
Took full responsibility in the creation of this fully functional Sports Bar startup venture
Responsible for making employment and termination decisions as well as cutting down on all excess wastage and unnecessary expenditures
Provided direct supervision from junior members of staff and measured performance
Assembled, monitored and reported against Weekly Staff Quotas
Managed Financial Budgets, Oversaw the performance of various departments and functions
Ensured compliance amongst many local, state and federal laws ranging from employment to establishment
Developed business processes and procedures, which were regularly refined to meet the goal of efficiency
Created an operating environment that cohered to high quality, great service and consistent performance
Produced financial reports for Senior Management Review and held meetings on reports as needed
Held regular employee meetings with staff to review weekly quota performance, address any issues and to provide encouragement and discipline where needed
Took the lead with respects to major Fundraising bids
Carried out Annual Staff Performance Appraisals and managed any significant issues that arose that affected the operations of the business Clearwire Internet Solutions 04/2005 – 05/2008 Las Vegas, NV Telesales Manager / Trainer
Took intricate role in the creation of Sales Training Course Schedules and ensured training class attendance goals were being met
Promoted and ran in-house sales telesales department, which started with two (2) employees
Responsible for writing all advertisements and took responsibility for interviewing and hiring as well as preformed annual reviews until we capped out at twenty-four (24) representatives and administrators
Responsible for servicing Retention Calls, In-House Training Programs and Internet Sales B2B nationwide
Directly responsible for the supervision of forty (40) employees as well as handling Quality Control programs
Supervised implementation of Closers and assessed representatives ability to work with new clients
Resume of:
Mr. Ryan Drake
(M) 702-***-****
************@*****.***
Page 4
NOS Communications 06/1999 – 03/2005 Las Vegas, NV Telesales Representative / Senior Branch Manager
Hired in as a B2B Telesales Representative and promoted to Roaming Closer within the first 120 days of employment
Consistently maintained Top 10 Production competing against 1200 Sales Representatives from which, advanced my title to Team Manager
Promoted to Branch Manager to where I was selected of 1 of 10 managers to head and create a new fully functional duplicate Sales Office located in Cairo, Egypt
With respects to the Cairo location, I was responsible for aiding in Sales Management and Training relating to all NOS Communication products from B2B to Residential Packages
Took intricate role in creating the Call Center from ground zero to nine-hundred (900) Call Center Representatives that still function to this day
Directly responsible for the operations of the branch, of around one-hundred and fifty
(150) Sales Representatives, ten (10) plus managers along with multiple roaming closers and administrative staff