Manager Store

ALEXA DRONKOWSKI

Beaverton, OR · 541-***-****

*********@*****.*** · LinkedIn.com/in/alexa-dronkowski-05814146

EXPERIENCE

2018– CURRENT

TRAINING & DEVELOPMENT SPECIALIST, Power Crunch

• Designs, develops, and facilitates all onboarding training and follow-up within Pacific NW market using a variety of programs including, Microsoft PowerPoint, PeopleSoft and other Learning Management Systems

• Oversees Area Human Resources Responsibilities, hiring, onboarding and termination

• Responsible for maintaining policy that adheres to Oregon law

• Constructs monthly training manuals and leads execution process of all trainings

• Analyzes monthly marketing and sales data to provide coaching and developmental opportunities and incorporate global opportunities into training and development meetings

• Creates monthly Boys and Girls Club programs to inspire overall health, wellness, and community

• Seeks, vets and plans monthly and quarterly marketing events reaching over 20,000 consumers per event

• Responsible for analyzing and summarizing weekly marketing data for Marketing Director

• Creates and leads monthly training for all west division marketing managers

• Oversees market strategy for recruiting, interviews and hiring of all candidates

2016-2018, 2009-2015

DISTRICT TRAINER, STORE MANAGER, Bath and Body Works

• Store level Human Resources responsibilities including talent acquisition, annual reviews, termination process, internal investigations and maintaining company policy

• Directed all training at the district level, including store manager onboarding, real estate training and other district leadership training

• Lead new store opening and real estate processes for store, and assisted as mentor store manager in real estate projects across the country

• Selected to participate and develop real estate training program

• Participated in Selling Excellence Summit in New York, New York along with other selected nominees to help develop product selection, holiday themes, company training tools, and company hiring tools.

• Headed Cascade Station store resulting in a 16% increase to LY sales for all 2017

• Supervised all recruiting, hiring, and training at store level for 50 team members, including 3 managers

• Delivered weekly, and monthly feedback to regional manager and home office based on key metrics and observed customer trends including next step approach at a store and global level

• Responsible for scheduling to, and maintaining payroll targets according to sales trends

2015-2016

SERVICE COORDINATOR, SHORENSTEIN REALTY SERVICES LLC

• Assisted in managing Lincoln Center in Portland, OR, a 730,000 square foot campus with 7 buildings, and Nimbus Corporate Center in Beaverton, OR, a 690,000 square feet campus with 16 buildings

• Accounts Receivables - Processed rental payments, distributed late fees, generated monthly statements, and contacted noncompliant tenants

• Accounts Payables- Contacted and negotiated prices with vendors, created and distributed purchase orders to vendors, processed tenant refunds, and processed vendor invoices

EDUCATION

2011

BACHELOR OF SCIENCE, Western oregon University

Mathematics & Humanities

CURRENT

E-LEARNING INSTRUCTIONAL DESIGN, Oregon State University

Instructional Design Certification

SKILLS

Extensive experience in onboarding, training and development within a variety of settings

Knowledgeable in various training methods

Professional experience and training in multiple LMS

Technical Aptitude

Professional use in Teams and Skype

Skilled in a variety of basic and specialized computer programs and applications including but not limited to; Microsoft Outlook, Excel, Word, PowerPoint, Office, Docebo, Captivate, SharePoint, Yardi and other accounting software

Experienced in designing training guide and development workshops

Passionate towards group and customer focus environment

Educated and versed in a variety of management and learning styles

Professional Training for both employees’ programs and end users

Over 5 years’ experience facilitating in both classroom and field settings

Skilled in communication in a variety of different settings and mediums

AWARDS & CERTIFICATIONS

Change Management Specialist (CMS) Certification (2018)

E-Learning Certification (ATD, 2018)

Member of the Association of Talent Development (2018)

2016-2017 Summit Leadership Winner (Bath and Body Works)

Field Leadership Award for Q3 2013, and Q1 2014 (Bath and Body Works)

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