Manager Service
Resume:
EXPERIENCE
FAMILY & COMMUNITY PARTNERS/INDIANAPOLIS IN
**/****-******* **********/*******
Uses a variety of delivery methods; including but not limited to large group, individual, self-paced, and computer-based training.
Provide skills training at work, and in the community
Mentor for new-hires, coached and trains new hires.
Create project management tools to implement learning and development initiatives.
Conducted parenting classes/sessions for clients and providers
Lead and facilitate educational initiatives through collaboration with the education and outcomes
committee
Supervised 20+ providers, Managed and conducted
trainings for continuous improvement, conducted 90 and annual evaluations, field monitoring and evals
conducted, held bi- weekly supervised staffing’s.
Conducted DCS quarterly trainings ranging from
Domestic Violence, parenting education and DCS 101
Lead and facilitated new hire orientation, topics ranged from Service Standards, liability and ethics, CMP training to report writing.
SEEDS OF LIFE/INDIANAPOLIS IN
01/2014-03/2016
Complete 90-day Treatment Plans
Provided Parenting education using Dr. J. Bolevek evidenced based material
Complete 6 months’ assessments
Complete monthly reports
Attend Monthly and Child Team meetings
Coordinate Community Resources for the client and the family.
Conducted parenting training sessions
Provided strict supervised visitation for parent and child. SMALL STEPS DAY CARE/COMMUNITY LIASION/COUNSELOR
03/2011- 11/2013
Ensuring children are up to date on all
medical/dental/health records
Reported directly to case management regarding child safety
Advocated for parents in court and various conferences and meetings
Provided proper nutrition education
TOMESSA MCGRAW
SUPERVISOR
HOMEBASED CASE
MANAGEMENT/SUPERVISED
VISITATION COORDINATOR
MANAGER/MENTOR/TRAINING
FIELD COACH
VITALS
7604 IvyWoodDrive
Indianapolis IN, 46220
E ***********@*****.***
OBJECTIVE
To continue being a part of a
village of servant leaders who
aspire to inspire others to their
fullest potential.
SKILLS & ABILITIES
Programs developed have been
formulated around evidence
base nurturing and parenting
curriculum. Receiving
certifications in completing DCS
service standards, development
program in trauma informed
care, Verbal Judo, certified in
CPR and CANS and ANSA
training. Field and mentoring
coach for providers throughout
the agency.
Nurturing Parenting and
Training-3/2013
DCS Service Standars-
6/2013
Trauma Informed Care-
6/2016
Car seat Training
Verbal Judo-2016
CPR 1/2016
ANSA/CANS-3/2016
Professional Development
2
TOMESSA MCGRAW
SUPERVISOR
HOMEBASED CASE
MANAGEMENT/SUPERVISED
VISITATION COORDINATOR
MANAGER/MENTOR/TRAINING
FIELD COACH
Assisted with family findings and community resources EDUCATION
ASHFORD UNIVERSITY/B.S. SOCIAL SCIENCES
W/CONCENTRATION OF EDUCATION
MAY 2007-0CTOBER 2011
CAPELLA UNIVERSITY/LEADERSHIP IN COACHING AND
PSYCHOLOGY
EXPECTED GRADUATION DATE: 6/2020
COMMUNICATION
My philosophy has been centered toward supporting and uplifting the least among us. Countless hours modeling the expected behavior by providing workshops, one-on-one interactions and group sessions. This expertise can be founded primarily, as it relates to parental guidance techniques and hands on application. I possess a robust skill set in training and development. I have provided coaching and mentorship to programs such as home-based case management, visitations and DCS service standards.
LEADERSHIP
My platform has been built around the desire to serve the company as well as my clients. This service attitude has been the fore runner for my success in dealing with challenging situations while inspiring my clients not only to be successful but become owners of the process. I have received Bachelor of Arts from Ashford University with a concentration in education. My education has been the driving force for countless programs designed to empower young adults.
REFERENCES
KARA ABSTONE LCSW/THERAPIST/INTERGRATIVE WELLNESS
LLC
765-***-**** EXT 127
DR. CAROL COLBERT/FAMILY AND COMMUNITY PARTNERS
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