Supervisor

Yesim Osmali

***B Elmwood Ave. Maplewood, NJ ****0

386-***-****/ ********@*****.***

Objective: To obtain a position with your agency where I can utilize my skills and experience and gain opportunities for advancement.

Experience:

1/18-present

Director of Supported Employment - Brooklyn Community Services- Brooklyn, NY

-Providing Supervisory guidance to a staff of ten employees -a Program Assistant, two Job Developers, two Deafness Specialists and five Job Coaches- to include weekly meetings, management of assignments, oversight of required documentation, staff performance appraisals, etc.

-Directly providing training to all new staff

-Reporting monthly, quarterly and yearly on contractual levels of service and program trends.

-Analyzing trends, identifying barriers, seeking and implementing solutions to meet program and agency expectations

-Maintaining program statistics on ACCES-VR and SEMP/OPWDD contracts for utilization, placements and job retention.

1/12-1/18

Supervisor of Supported Employment Brooklyn Community Services- Brooklyn, NY

-Provided Supervisory guidance to 5 job coaches and 2 Deafness Specialists.

-Facilitated team meetings and provided one on one supervision to staff on a weekly basis

-Completed all ACCES VR and SEMP billing and reporting on a monthly basis

-Initiating and maintaining contact with funders and employers for quality assurance purposes and to ensure satisfaction with program services

-Ensuring that all OPWDD, ACCES-VR and Medicaid compliance measures are met.

3/07-12/11

Director of Operations Clear Path Centers Drug and Alcohol Rehab Center-Longwood, FL

-Conducted intakes on all new patients and created contracts for patients according to their individual needs

-Conducted random drug screenings and breathalyzer tests

-Participated in weekly case conferences.

-Acted as a liaison between court ordered clients and their probation officers

-Generated clientele for the business using various outreach methods

-Trained all new employees

- Created weekly sales reports for the business using Quickbooks

12/04-1/07 Supervisor, Enclaves in Industries, Adult Rehabilitation Services, Brooklyn Bureau of Community Service- Brooklyn, NY

-Supervised program’s Employment Training Specialists

-Reviewed all client records to ensure compliance with OMH regulations

-Coordinated the caseloads of Employment Training Specialists

-Ensured that the program provided the best possible services for clients in order for them to obtain and maintain employment.

-Completed monthly internal reports for the agency

-Reported services rendered to the Department of Health and Mental Hygiene each month

-Completed quarterly staff evaluations.

-Presented program information to various agencies and hospitals for outreach purposes

2/01- 12/04 Employment Training Specialist, Brooklyn Bureau of Community Service, Brooklyn, NY

-Provided counseling and case management to clients with mental health conditions.

-Assessed clients’ vocational goals and needs and provided them with job placement and on the job training.

-Facilitated groups for clients with the focus being on topics such as vocational goals, work etiquette, resume writing, relapse prevention, medication management, wellness, etc.

-Documented client progress in charts and maintained proper clinical documentation standards according to agency requirements.

Education:

Bachelor’s Degree- January, 2001 St. John’s University, Jamaica NY

Major – psychology Minor- Sociology

Internship: Long Island Jewish Psychiatric Facility

Memberships

-Current Member, Customized Employment Learning Institute

Certifications

-Yearly OPWDD Innovations trainings

-Division of Quality Improvement Provider Trainings

-Program Evaluation and Using data to Influence Performance

-Staff Supervision Skills

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