EDUCATION:

Syracuse University, Master of Science, Information Management, Syracuse, NY Aug 2018 – May 2020 Course: Business Analytics, Data Science (R), Project Management, Enterprise Risk Management, Info Systems Analysis. GPA 3.67/4.0 University of Mumbai, Bachelor of Engineering, Information Technology, Mumbai, India July 2013 – May 2017 Course: Db Mgmt Sys, Data Warehouse, Project Management, E-Commerce E-Business, Business & Communication Skills. GPA 3.7/4.0 LEADERSHIP:

Supervisor, Ernie Davis Dining Hall, Syracuse University Food Services Jan 2019 – Present Responsibilities:

• Coached 150 employees and managed the workforce

• Improved serviceability by devising plan of action and handled finances of dining hall which experiences a footfall of approximately 2000 students everyday

Administrative Head, Undergraduate Program Technical and Cultural Festival July 2014 – July 2016 Responsibilities:

• Planning, organizing and gathering the requirements of the event organizers and participants

• Effectively communicating with the sponsors and artists in order to understand their requirements

• Assist in budget preparation and handle a team of 50 members SPIRIT Marathon, Rotaract Club, Mumbai Oct 2016 – Nov 2016 Responsibilities:

• Organized a charity marathon in association with Rotaract Club, Mumbai

• Generated funds to establish laboratory facilities for a school in Palghar, Mumbai

• Students and teachers had unique login IDs and passwords to take exams and to set exams respectively, stored using SQL database which is corroborated using PHP connection whenever a particular student or professor logs in TECHNICAL SKILLS:

Languages: R, Java, Python, HTML, CSS, PHP

Business and Analysis: Microsoft Excel, Power BI, Visio, PowerPoint, Google Analytics, SharePoint Database: MySQL, Microsoft Access, Tableau

FUNCTIONAL SKILLS:

Adaptive, Communication, Decision Making, Detail Oriented, Negotiation Syracuse, NY +1-315-***-**** ac8a8n@r.postjobfree.com www.linkedin.com/in/kripeshjain WORK EXPERIENCE:

Business Analyst, Ronch Polymers Pvt. Ltd., Mumbai, India July 2017 – July 2018 Responsibilities:

• Engaged with client to gather business requirements/business rules, and collaborated with Project Managers and Developers

• Translated stakeholders’ requirements into different tangible deliverables (such as functional specifications, use cases, workflow diagrams, data flow diagrams)

• Reviewed constantly the customer feedback and then suggested ways to improve the processes and customer service levels, increasing the satisfaction rate by 13%

PROJECTS:

Data Analysis: Customer Satisfaction Prediction using R Sept 2018 – Dec 2018

• Analyzed a dataset of approximately 130,000 responses and 28 attributes of customers flying within the United States

• Cleansed, audited and profiled the data to exact valuable data and identified the influential variables

• Performed linear modeling and various visualization techniques to identify and visualize trends in factors affecting the customer satisfaction

Data Analysis: Health Care Analysis using Sabermetrics Sept 2016 – Apr 2017

• Project is focused on detecting prenatal birth defects using a statistical approach : ‘Sabermetrics’. First used in baseball to measure the in-game activity (Inspired by movie: Moneyball)

• Collected relevant data from pathologies and hospitals with respect to various attributes of pregnant women and created a dataset

• Applied various Sabermetrics algorithms on these attributes using Python to generate useful insights over a web page Database: Online Examination Portal Aug 2014 – Mar 2015

• An online portal which conducted MCQ based exams. It had features like time-based test, untimed-based test and results KRIPESH JAIN

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