Store Manager

Summary

Very ambitious and eager to learn manager with experience in diverse work settings for more than 5 years. Skilled in customer relations as well as hiring, training, and developing a group of individuals to set and beat goals, including 2018 fiscal year’s 4% increase in sales. Creating a positive and learning-inspired atmosphere, with retention almost doubled in the last eight months. Ready to take on a new level of personal leadership skills in a meaningful and challenging field of expertise.

Experience

Store Leader, Maurices October 2017-Present

Inspire others to bring most positive self to work.

Set attainable, yet challenging goals for personal and team growth.

Hire, train, and develop a team of stylists to deliver the best customer service - that includes going above and beyond, and saying yes as much as possible.

Analyze and process numbers and results with entire team, as well as coaching management to be teachers with our stylists, or newer staff.

First Assistant Manager/ Full-Time ASM, Maurices January 2017-October 2017

Started as Full-Time Assistant Manager, and promoted to First Assistant within two months.

Learned a lot about the business and what it took to set and hit personal goals, as well as succeed at hitting sales plans set by corporate.

Aided the Store Leader in hiring, training, and developing stylists, as well as new talent.

Milieu Treatment Counselor, Orchard Place October 2014-Marci 2016

Advocate for adolescents with mental health disorders that resided on treatment location; while transitioning back home with their families, adolescents participated in family and personal therapies.

Completed daily, weekly, and monthly reports for each client that was under care.

Earned certification to administer medications to the clients.

Lead and organized treatment-based groups on the unit.

Attended staff development meetings and trainings for continued learning while within the adolescent treatment realm.

Education

William Penn University August 2011-May 2014

Bachelor of Arts, Degree in Psychology

Minor in Biology. Captain of the Women’s Soccer team. Manager of the Wrestling team. Graduated a full year early. Earned place on Dean’s List final semesters.

Southeast Polk High School Graduated May 2011

Woman’s Soccer Captain, Iowa American Legion Auxiliary Girls’ State participant, Big Brother’s/Big Sister’s volunteer, Red Owen’s award for dedication to wrestling management, and finished a full year of college credits before graduating.

Skills

Communication and finding the positive in every day and every person that I come across.

Processing before responding in stressful or sensitive situations.

Interacting with the public while delivering excellent customer service.

Eager to learn and grow in an atmosphere that brings positivity, as well as some challenge.

A strong work ethic and drive to get things done make me always on the move and ready for the next obstacle or task.

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