Connie Hintzen ***** ***md Ave S Hawley Mn ***** 701-***-****

ac8a5a@r.postjobfree.com

Objective

To obtain a challenging and rewarding position in a competitive and professional environment where my leadership and organizational skills will be fully utilized.

Job History/Duties

Office Lead/Customer Service Rep

Essentia Health Oct

Fargo, ND

Start Date: 2013 End Date: Sept 2015

Orthotics and Prosthetic Dept. General office management including appointments, billing, coding, referrals, NDMA prior's as well as MNMA prior's medical order processing, registration, receiving and processing doctors orders

Patient Financial Service Rep

Catholic Health Initiaves

Fargo, ND

Start Date: July 2012 End Date: March 2013

Billing for all commercial insurance's, Billing for BCBS of MN & ND Billing for workmans comp, Billing for Medicare Secondary Suppliments, Worked AR Reports daily, Insurance verification, Updating Pt Accounts/ Insurance daily. Worked denials, request of medical records, Utilized Thor/ and all Insurance websites, billed paper claims, ub and 1500 claim forms

Customer Service Lead/ Receptionist

Great Plains Health

Fargo, ND

Start Date: Feb 2011 End Date: March 2013

General office management, Employee training, Assist with Patient walk-in's, Polished communication skills, Insurance Verification, Answer multi-telephone lines, Extensive knowledge in billing and coding, Entered in pt's demographics into system, Obtain verbal orders from doctors/ nurses daily, Strong medical terminology, Worked denials on accounts daily. Promote long term goal of patients loyalty and satisfaction.

Customer Service Representative

Lincare

Fargo, ND

Start Date: Feb 2009 End Date: Nov 2010

Lead Customer Service Rep/ responsible for opening and closing of our DME store daily. Balance petty cash/ private pay payments/ debit/ credit card payments. Responsible for various respiratory duties, Responsible for setting up patients on nebulizer/ and oxygen. (Pediatric and Adult). On call 24-7 for 7 days with our Breckenridge site. Patient intake, Answer multi-telephone lines, responsible to take doctors orders enter into system. Worked A/R reports daily, Responsible for updating all orders to comply with doctors orders.

Education

Degree: Associate Degree

Major: Medical Office Management

Minor: Medical Office Management

NEC Sawyer Campus, CA US

Date Completed: July 1993

Major: Unknown

Northwest Technical College, MN

Courses: Certified Nursing Assistant

Notes and Activities

SUMMARY: Objective: To obtain a challenging and rewarding position in a competitive and professional environment where my leadership and organizational skills will be fully utilized.

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