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Customer Service Sales

Location:
Chicago, IL
Posted:
January 26, 2019

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Resume:

JIM PREBIS, MBA

Elmwood Park, IL *****

630-***-**** ac8a0c@r.postjobfree.com

SUMMARY

A results-oriented, highly organized, self-motivated leader with over 25 years experience in operations management and finance in the production, staffing, and retail food industries. An articulate, versatile professional with significant expertise in operations, management, leadership, and financial analysis. Additional expertise in training, negotiating, and budgeting and forecasting.

PROFESSIONAL EXPERIENCE

WORK NOW STAFFING, Bolingbrook, IL

General Manager 2014 - 2017

Coordinated and managed all aspects of start-up temporary staffing agency including monitoring daily operations, sales and marketing, customer service, recruiting, hiring, dispatching, compliance, and weekly payroll processing and invoicing.

Constructed entire infrastructure of new staffing agency including registration with all government agencies (IDOL, IDES, IDOR), acquisition of worker’s compensation insurance and payroll administrator.

Created all internal documents and programs including New Hire Application Package, Employee Handbook, Employment Notice, Injury Procedures and Safety Guidelines, Employee Activity Tracking Database, Employee Referral Bonus Program, as well as new client contracts. Launched company website and created all sales and marketing and recruiting materials.

Hired, trained and managed Branch Managers, Recruiters, On-Site Managers, and Sales Associates.

Responsible for administering and resolving all unemployment, worker’s compensation claims, and HR issues.

Recruited over 5,000 candidates in two years to service daily requirements including machine operators, general laborers, forklift drivers, and clerical staff.

A.M. STAFFING GROUP, Elgin, IL

Vice President of Operations - General Manager 2013 - 2014

Coordinated and managed all aspects of start-up temporary staffing division including daily operations, sales, customer service, recruiting, dispatching, payroll and invoicing.

Generated new business with 25 clients requiring hundreds of temporary laborers in less than

10 months via prospecting, networking, advertising, and social media.

Created business model, marketing strategy, pricing models and forecasted financial performance.

Hired, trained and managed Staffing Coordinators, Recruiters, and Sales Associates.

Recruited over 2,500 candidates through advertising, social media, job fairs, and networking. Matched unskilled and skilled laborers with client requirements through intensive screening and resume review.

WINDY CITY NUTRITON, Elmwood Park, IL

Owner 2010 – 2017

Market and distribute high quality protein, nutrition and nutritional cleansing products while serving as a coach and business mentor.

ALG WORLDWIDE LOGISTICS, Romeoville, IL

Vice President of Operations 2007 - 2012 )

Directed all facets of print and mail division, which included co-mailing 8.5 million magazines and catalogs and co-palletizing 30,000 mail trays per week to ensure that clients maximize their postage savings.

Pioneered start-up division with 1 co-mail line and 7 employees. Grew division to 5 co-mail

lines and 1 co-pal line running 24 hours a day, 7 days a week with 50 full-time employees and over 100

temporary employees.

Forecasted financial performance and analyzed results for ownership and financial institutions.

Created, communicated, implemented, and achieved division goals including coordinating the efficient use and maintenance of over $30 million dollars of capital equipment.

Co-chaired Kaizen Task Force with representatives from largest customer. Flowcharted every facet of the operation from receiving to production to shipping and co-authored division's Statement of Work.

Created eighteen month rolling forecasts for parent company's five divisions for the first time in the Company's twenty-five year history.

Developed extensive quality control program resulting in the fewest errors possible in a high-speed production environment.

Co-developed inventory management system to ensure accurate tracking of all products from receiving, to inventory, to and through the production lines, and to shipping.

Negotiated machine purchases and long-term supply and service contracts with vendors. Assisted with machine design and oversaw installations, maintenance and repairs.

Responsible for execution and oversight of job scheduling, customer service, purchasing, material handling, crewing, recruiting, training and resolution of human resource issues.

AVAIL CORPORATION CONSULTING, Westchester, IL 2004 - 2005

Director of Accounts Payable Recovery

Used proprietary software to target hospitals' accounts payable and inventory balances with potential outstanding credits for high dollar items that were returned to the vendor. Recovered outstanding credit balances from vendors for hospitals for returned medical devices.

McDONALD’S CORPORATION, Oak Brook, IL 2001 – 2003

Regional Accounting Manager

Led team of eight exempt and eight non-exempt staff in consistent accomplishment of team goals, which included providing accounting support for over 250 company-operated restaurants with annual sales of approximately $350 million.

Created, communicated, and implemented team goals and participated in leadership team development of long-term departmental vision, strategy, and performance measures to ensure focus and increased productivity.

Analyzed financial performance of company-operated restaurants and consulted on profitability improvements resulting in increased cash flow and profits.

Cultivated and nurtured relationships with internal customers that resulted in significantly improved customer satisfaction ratings.

Trained, mentored and developed staff in preparation and presentation of performance reviews, creation of individual goals and succession planning, improving efficiency and retention.

Recruited and hired accountants and processors through meticulous resume review, candidate assessment and offer negotiation, improving new hire quality.

Collected over $1,500,000 in receivables outstanding over one year, enhancing cash flow.

Developed and presented department training class on improving restaurant profitability, which increased staff awareness of profit improvement opportunities and morale.

Selected by V-level management for eighteen-month term on McDonald’s Corporate Wide Diversity Council.

McDONALD’S CORPORATION, Oak Brook, IL 1997 – 2001

Reporting Manager

Supervised and coordinated monthly international trial balance close and related processes while leading a staff of 7 accountants in consistent accomplishment of team and department goals.

Performed reviews of global financial results and analyzed gaps between sales and income plans and projections, as well as highlighting the resulting trends and opportunities for top management.

Ensured completeness and accuracy of external and internal reporting of European financial results.

Prepared actual to prior year, actual to plan and other ad hoc analysis. Investigated and explained variances for upper management

Completed special projects for executive management including research and preparation of speech materials and analyst meeting presentations, and ad hoc requests to enhance investor relations.

Analyzed complex international transactions and accounting issues to determine profitability and foreign currency implications in an accurate and timely manner.

Hired, trained, and mentored staff in preparation and presentation of performance reviews, creation of individual goals and succession planning, improving quality of new hires and morale.

Reengineered numerous international accounting processes including sales and income projection analysis, inter-company receivable reconciliation, investment reporting, return on asset calculation, and intangible amortization reporting resulting in increased productivity and efficiencies.

Participated in the implementation of two upgrades of internally developed reporting software and the McDonald’s intranet website to receive international financial data, reducing staffing requirements and fixed costs through increased automation.

McDONALD’S CORPORATION, Oak Brook, IL 1994 – 1997

Internal Audit Supervisor

Planned, executed, supervised, budgeted, and reported on financial and operational audits of international market offices, franchisees (domestic and foreign), company-operated restaurants, major suppliers and vendors, and home office processes. Also, trained and supervised audit staff.

Created and implemented new process to evaluate international internal audit function requirements and made recommendations to top management, improving internal controls.

Coordinated assistance to external auditors for annual financial statement audit, reducing audit fees.

Presented at semi-annual international controller training sessions to demonstrate the importance of an internal audit function and strong internal controls and increase employee expertise and skill level.

DELOITTE & TOUCHE LLP, Chicago, IL 1990 – 1994

Senior Auditor III

Planned, executed, supervised, budgeted, and reported on financial and regulatory audits of publicly held and privately held clients, primarily in the insurance and retail industries.

Reviewed client accounting systems, process controls, and business environment identifying potential control risks and weaknesses, and developing recommendations for top client management.

Created extensive analysis of income, expense, and balance sheet accounts and presented recommendations to clients based on industry trends.

Trained and supervised audit staff including goal setting, preparation and presentation of performance reviews, and mentoring new staff and summer interns.

Developed effective communication and teamwork skills through interaction with partners, audit staff, upper management and various levels of client personnel.

Participated in the Allstate Insurance and Leeward’s Creative Crafts initial public offerings. At the time the Allstate IPO was the largest in history.

Participated in recruiting functions and co-coordinated firm sponsored events, improving selections.

EDUCATION AND CERTIFICATION

DePaul University, Chicago, IL - Master of Business Administration, Strategic Management

DePaul University, Chicago, IL - Bachelor of Science, Accountancy

Certified Public Accountant



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