A highly motivated and ambitious individual, having a proven ability to lead by example, consistently achieve targets and organize time efficiently.
Current Work Experience
DELL BUSINESS PROCESS SERVICES
Joining Date : 2015 to May 2017
Experience. : 1.7 years
Designation. : Sr. Representative
Receiving of healthcare claims for processing on daily basis.
Planning towards completion of claims received in bulk.
Providing information regarding any changes in the process by updating the Team.
Preparing training materials and providing training to new joinees.
Providing information regarding processing and pending claims and its status to the client.
Following up of claims based on priority whenever needed.
Error rectification and release of the allocated claims for payment purpose.
Previous Work Experience
Joining Date : Feb. 2014 to Aug. 2014
Experience : 7 months
Designation : Officer
Handling purchase order creation activity directly from the client through mail or into the Oracle.
Matching the previous invoice with the Purchase requisition received from the client for processing.
Clarifying the vendors through Emails regarding the previous invoice descriptions and correcting it for purchase order creation of current invoice received.
Receiving of Rush Purchase requisitions and processing the same within 1 hour of Turnaround time.
Handling and maintaining the dashboard, which tracks the Highlights, Lowlights and challenges.
Special Activities and Additional responsibilities:
Monitoring team productivity data on daily basis and reporting to client.
Monitoring Productivity reports, Trackers, etc., to ensure the activities are completed with 100% accuracy and within the TAT
Maintaining the system downtime tracker and engaging the team members in additional activities.
Period worked : Sept. 2014 to Sept. 2015
Experience : 12 month
Designation : Admin Executive
Taking care of Office works.
Inspect the turnout and attendance of the staff and sign the shift register on everyday basis.
Allocation of tasks to the team and completing it on specified time without delay.
Receiving calls from customers and dealers to provide services on time.
Receiving of goods and ownership of the day to day administration including reports generation of the stocks tracker.
Updating of total goods received on a day and maintaining a receipt tracker based on vendors.
Providing timely information from the management with the team whenever needed.
Degree / Schooling
University / College / School
Rajalakshmi engineering college
2011 to 2013
St. Josephs College of Arts & Science
2008 to 2011
2007 to 2008
Christ Matric Hr. Sec. School
2002 to 2003
Operating System : Pc professional
Msoffice, Tally 7.2, Internet
Completed BEC (Business English course) Awarded by Cambridge University.
Participated in Republic day parade under school band troupe.
Participated in N.S.S camp under U.G level.
Date of Birth : 10-11-1986
Sex / Status / Nationality : Male, Married and Indian.
Languages Known : English, Tamil.
Address for Communication : No.29, Kambar Street,
Srinivasa Nagar, Padi,
I hereby declare that the details given above are true to the best of my knowledge and belief.
Date: (R. FRANCIS)