Sales Customer Service
Resume:
KAYLA WILSON
San Marcos, TX *8666
(**************@*****.***)
P R O F E S S I O N A L E X P E R I E NC E
Best Buy Corp. Call Center, San Marcos, TX
ECC- Sales
October 2017- May 2019
Exceeding metrics by reaching top percentile of sales each month to ensure customer satisfaction and personal performance.
Follow company sales technique policies accordingly to efficiently express sales questions and concerns to maximize profit; while being able to connect in a personal manner with each customer to gain customer relations and trust.
Informed customers logistically through best buys platform of setting up customers installations and services which they have purchased through me.
Chosen for ambassador Lead to have one on one training with new hires to guide them to become top salesmen.
Walmart D.C, New Braunfels, TX
Order Filler
January 2017- October 2017
exceeded company standards Scanning inventory into company’s software and exceled in metrics.
Acquired skills were, working in a fast pace environment, learning general warehouse norms, safety standards and efficiency.
Waste management was sufficiently used every day.
Amazon fulfillment center, San Marcos, TX
Amnesty Responder
August 2016-January 2017
Troubleshooted amazon robotics malfunctions, by setting virtual prohibits to the kiva floor to check on robotics, once malfunction is found worked alongside with amazon mechanics to ensure robots were working properly and safely functioning.
Maintained Quality control by reporting to damaged robots in a timely fashion.
Assisted managers with employees needs and product questions, and ensure the robots were not causing associates any issues while they were working on inventory.
A D D I T I O N A L S K I L L S
Excellence in customer service skills
Able to conform to new obstacles
personable and relatable
Has perseverance
E D U C A T I O N
Graduate at Desert Oasis Highschool
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