Practice Supervisor, Healthcare
Resume:
Marisa D. Hardin
**** **** ****** *******, ***** 79424
806-***-**** * ac89uk@r.postjobfree.com
SKILLS PROFILE:
• Proven performance in planning, developing, organizing, implementing and directing day to day operations of multi-specialty medical clinics.
• Shown strong initiative, judgment, problem solving and decision making abilities.
• Ability to supervise a variety of employees Strengths include ability to motivate, strategically delegate tasks and projects and deal with personnel in an equitable manner.
• Proven ability to develop and implement policies.
• Strong sense of vision to define and accomplish organizational goals.
• Provide support for five multi-specialty physicians: credentialing; liaison with administration; keeping up with licensure, etc.
• Fluent in Spanish: speak, write and read
EMPLOYMENT HISTORY:
Covenant Medical Group 1997 – Present
Practice Supervisor
As a practice supervisor, I have gone from supervising a single practice to multiple practices and overseeing five to thirty plus employees at one time. In that role, I recruited and hired staff for those practices from mid-levels to front desk personnel. I also train, develop and execute current policies, deal with customer services issues, perform employee evaluations, assisted with implementation of electronic medical records into those practices, deal with insurance & billing dilemmas, ensure all billing/coding is posted in a timely manner and work closely as a liaison between the physicians and hospital administration.
Supervised Practices:
2014-Present
• Pediatric Intensive Care Physicians/Covenant Children’s Hospital 2014- Present
• Pediatric Orthopeadic Surgery
2012 – 2014
• Established a Pediatric & Adult Plastic Reconstructive Surgery practice into Covenant Medical Group
2011 – 2013
• Established an Internal Medicine Practice into Covenant Medical Group. 2009 – 2012
• Maternal Fetal Medicine
2008 -2011
• General & Surgical Oncology
2008- Present
• Hand Surgery
2007-Present
• Pediatric Cardiology
o Established two regional clinics for Pediatric Cardiology
• Odessa & Midland, Texas, August 2007- August 2012 1997-Present
• Pediatric Surgery Practice
o Sustained three clinic locations for Pediatric Surgery
TTUHSC, Medical Office Plaza 1996 – 1999
El Paso Regional Clinic 1998 – 2005
Midland Regional Clinic 1998 - 2006
o Covenant Medical Group Practice 1997- Present
Midland Regional Clinic 1998 - 2006
• Extra Curricular
2019- Present, Covenant Medical Group
o Form Committee, Member
2018- Present- Covenant Medical Group
o Patient Experience Committee, Member
2012- Present, Covenant Children’s Hospital
o Established & Management of Regional Specialty Clinics o Midland June 2016- Present
o Odessa, August 2014- Present
2015-2017
o Graduate, Covenant Leadership Academy
2012-2014 Covenant Foundation
o Team Leader, Covenant Cares Campaign
2011 Covenant Foundation
o Ambassador, Covenant Cares Campaign
2007 Allscripts Electronic Medical Records
o Attended a workshop in Chicago, IL for implementation of EMR system into the medical group
o Designated as a SuperUser
2000- 2007 Trauma Services
o Worked closely with Director of Trauma
o Implemented trauma physician compensation
o Corresponded with referring hospitals and EMS
o Entered data for National Trauma Registry, Adult/Pediatric 1998-2005
o Established a Pediatric Surgery Clinic in El Paso, Texas 1997-2011
o Assistant to Pediatric Trauma & Medical Director Texas Tech University Health Sciences Center 1991- 1997 Office Manager
Practice moved from the Department of Surgery to Medical Office Plaza
• Duties changed to hiring manager, established office procedures, worked with residents & medical students, and coded & billed all surgical procedures for three pediatric surgeons. Administrative Assistant
• Assistant to Pediatric Trauma Medical Director
• Coordinated surgical residents & medical students’ duties during rotation of Pediatric Surgery
• Maintained Pediatric Surgery grant study information
• Extra-Curricular
1996-1999
o Established a Pediatric Surgery clinic in Odessa, Texas 1992-1997
o Worked with the Department of Surgery administers with rotation of medical students & surgical residents.
EDUCATION:
Wayland Baptist University
• Masters, Business Administration & Management May 2014 Wayland Baptist University May 2011
• Bachelors, Human Resources, Graduated Cum Laude
ASSOCIATIONS:
Chamber of Commerce
• Member, Focus Leadership Group (1 year program) 2011-2012
• Member of Hispanic Division 2010- Present
Purpose Medical Mission 2019 -Present
• Member
Networking for Kids 2018 – Present
• Member
•
American Academy of Professional Coders 1996- 2016 AWARDS/CERTIFICATIONS:
Covenant Health System:
President’s Club 2016
Top 95% of Managers/Supervisors 2011-2013
Gallup Award
• Top 85% Percentile 2007-2008
Mission & Mentoring Leadership Program 2008
Exceptional Leader Award 2004
• Employee Opinion Survey
Values in Action Award
• Justice 2011
• Dignity 2005
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