Mark Caudill

** ***** ******** *****

Hamilton, NJ 08690

ac89ub@r.postjobfree.com

609-***-****

Education

Rider University, Lawrenceville, NJ

B.A Social Science May 2006

Honors: Dean’s List (2003-2006)

Skills

Microsoft Excel, Outlook, Word, Power Point, Word Perfect, Internet explorer, Sharepoint, Active directory, Exchange, Citrix Black Knight MSP, Loansphere, Salesforce, Tableau Powershell, ITIL

Cenlar FSB March, 2017 - Current

UAM (System Administration Manager)

-Lead a team of 8 System Administrators

-Manage Access Recertification workflow process to keep company in compliance with various Financial Institution Regulations that are audited internally and externally by Auditing Firms and the OCC

-Handle day to day tickets, CSR escalation

-Manage all security and issues that come from the Helpdesk

-Hold meetings with management weekly to run a more cost efficient department.

-Have meetings about new internal and external websites the company is going to utilize

Cenlar FSB, October, 2009 – March, 2017

-Technology Security Administrator & QA Analyst

-Administer user access to various mortgage banking systems and websites and ensure all procedures are followed

-Run and process multiple weekly and monthly audit reports to ensure compliance requirements are met, build

-reporting processes in Microsoft Access and Excel

-Assist in the implementation of new systems by documenting Policy and Procedures, set user rights, and learn all

-functions of the system

Assist with testing and QC of new systems and upgrades prior to deployment into production environment, QC of

-client reports to prevent breaches

-Provide advanced troubleshooting for the various banking systems administered to resolve user issues

-Share ideas with team members to achieve individual and team goals in alliance with overall company goals

-Nominated for and participated in the CLIMB leadership development program offered by the company

Infotech Solutions – Oct. 2006 – Oct.2009

-Responsible for placement of IT professionals within all facets of the financial sector.

-Managed clients from companies such as Goldman Sachs, Morgan Stanley, JP Morgan, Merrill Lynch, Citigroup, Deutsche Bank, Credit Suisse, Societe Genarale, Alliance Bernstein, and many smaller financial and software development firms.

-Prepared candidates for interviews

-Assisted in the negotiations of salaries for candidates who secured offers from interested client.

-Helped candidates resign from current positions following new employment opportunities.

-Placed IT professionals within many different business areas such as Equities, Fixed Income, Credit Derivatives, Algorithmic Trading and Prime Brokerage.

-Sourced companies in order to strengthen Encore Database. IT professionals sourced included: helpdesk support, systems administrators, programmer analysts (Java, Core Java, J2EE, C NET, Architects and IT Directors

-Solicited HR/Hiring Managers in order to gain new Clientele.

-Served and a liaison between the client and the candidate; responsible for setting up interviews, encouraging HR reps to follow up on potential candidates and selling the client to the candidate.

Abraham’s Academy March. 2005 – June. 2006

Social Studies Teacher – Grade 5-8

-Developed daily lesson plans and assessments to monitor and facilitate academic achievement of diverse groups of students in American History

-Monitored student behavior though effective classroom management strategies and techniques

-Advise co-curricular clubs and activities

-Work cooperatively with other teachers in developing and sharing curriculum strategies

-Ensured effective and positive parent communication

-Coordinated the debate team and planned annual trips

-Maintain accurate records and grades for students

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