Sales Customer Service
Resume:
NAMRATA K TRIVEDI
*******.**@*****.***
Career Objective:
Seek to achieve a challenging position in an established and progressive organization, while utilizing my core competencies maximally and synergizing these with the objectives of the organisation so as to strike a perfect balance between employers and personal job satisfaction. Goal:
To improve my performance by learning from the past, anticipating the future, while not losing the track of present.
Tertiary Education:
Degree/Certificate School/College Passing Year
Higher Secondary
Reubs Higher Secondary
School, Ahmedabad, India 1996
Bachelors of Commerce
Gujarat University,
Ahmedabad, India 2002
Professional Education:
Diploma in Spanish Language from Let’s Talk Academy, Pune, India 2008 – 2010. Good Knowledge of MS Office Applications.
WORK HISTORY
Work Experience:
Name of Organisation - FiveStar Protection, Dallas, TX Role:Accounts Manager/Administrative
Tasks: ensuring that client needs are understood and satisfied, building and managing client relationships, collect information, and ensure that company offerings meet the individual needs of clients. Developing strong relationships with customers, handling sales and collection department and preparing sales reports. Identify new business opportunities among existing customers. General Administrative Duties.
Duration: Sept’ 2018 - Current
Name of Organisation - Walmart Inc.
Role: Sales Associate
Tasks: As a sales associate had an responsibility for Greeting customers, Locating products, Price-checking items, and Organizing store Shelves and Displays. And also sometimes worked as an Customer Service and resolved Customers Queries. Duration: April’2017 – Sep’2018
Name of Organization – AXA Business Services Pvt Ltd, Pune, India Role:Spanish Analyst in Accounts Payable.
Tasks:Processing Invoices of Axa’s Clients for Spain Region, Facilitating all payment related queries and making Payments, Communicating to the Axa’s Clients via Email and Calling, in order to provide end to end resolution.
Duration: Jan’2013 – Dec’2016
Name of Organization – LinguaNext Technologies Pvt. Ltd, Pune Role :Spanish Executive
Tasks:Handling Spanish clients, Translating Documents Spanish to English and vice versa. Duration – July 2010 to July 2012
Personal Attributes:
• Communication Skills
• Honesty
• Technical Competency
• Work Ethic
• Flexibility
• Determination and Persistence
• Ability to Work in Harmony with Co-Workers
• Eager and Willing to Add to Their Knowledge Base and Skills
• Problem-Solving Skills
• Loyalty
• Leadership Skills
• Language Skills
• Negotiating
• Self Starter and Self Motivator
• Organised
Creative Achievements at Work
AXA Business Services Pvt Ltd - Awarded as Best Team Member for the Quarter for maintaining 100% quality & accuracy of Invoicing and resolving Critical Issues. Awarded with certification for the best performer Q3-2014.
Walmart Neighbourhood Market - Awarded as Best Sales Associate for the Month of July’ 2017 and again on Jan’2018
FiveStar Protection - Certificate of Recognition for the Year’ 2018. PERSONAL DETAILS:
Name : NAMRATA K TRIVEDI
Date of Birth : 09/06/1979
Gender : Female
Race : Indian
Languages : English and Spanish
Cell Ph. : 972-***-****
E-Mail : ******************@*****.***
Date:
Place: (Namrata K Trivedi)
Contact this candidate