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Data Entry Customer Service

Toronto, Ontario, Canada
May 01, 2019

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Donnalee M Haskins

* ******* ***, ********, ******* L6X 5C9

Cell 647-***-****/



Proven history of Administration Accounting /Customer Service, Sales. Capable of prioritizing and multi tasks unpredictable workloads. Possess a sound judgment, highly developed organizational, analytical, problem solving skills and computer literate with multiple operating system such as, QuickBooks, Excel, Outlook Express, MS Word, MS Access, PowerPoint, Data Entry, Dropbox, E-mailing, ACCPAC, Window 10.

Career Progress

Electrical Cable Supply (ECS Wires) 6-201*-**-****

Administration/Accounting (6 months contract)

Facilitate the shipping of products from one destination to another

Greet and direct Clients to the appropriate management or sales staff

Arrange transportation, schedule staff, and orchestrate deliveries to meet customer demand with little to no delay

Receives products and coordinates deliver

Prepares the paper work for large and small shipment

Manages activities throughout the order fulfilment and transportation cycle to make sure established deadlines are met

Oversees inventory of goods and office equipments

Continually reviews freight costs, transportation rates, and/or the prices of raw materials to keep costs down where possible

Streamlines shipping and transportation processes

Completed 50/100 daily invoices for billing and receiving

Prepared twice pre week envelope to be shipped to head office

Handle cheques from $100/$30,000.

Communicate daily with affiliate shipping companies for affordable freight prices

427 QEW Kia / Kia Canada 07-2017- 06-2018

Stocking Clerk/Administration Assistance

Stocked in new and used vehicles in the 180 system on a daily basis

Responsible for tagging all new, used and trade-in car in key track system on daily basis

Daily print of MCL in order to print vehicle invoices from the Kia Portal

Prepared Dockets and car tags for all new, used and trade-in vehicles

Daily use of MS Excel for service receipt and car sales payments

Tagged all new and use car with key track wand and place in Key Track system

License sold, trade-in and lease vehicles from time to time

Flip ownership to dealership or dealership to dealership

Take in-coming calls and transfer to the appropriate management, staff or department

Daily updates on new cars, trade-in and use vehicles on Excel Spread Sheet

Filed new and used vehicles dockets alphabetical or year of the vehicles

Assisted supervisor to prepare lease vehicle documents at times

Assist other employees at times with their daily tasks

Daily account receivable entry for car sales and other sale

Handled cash from $7:00 to $50,000

Daily Bank deposit drop

Jamaican Liaison Service 05-201*-**-**** Administration Assistant (3 months contact Toronto )

Assisted in mailing over eight thousand farm workers Tax Return cheques, GST cheques and Child benefit cheques

Maintained critical documents in alphabetical, Chronological order on a daily basis

Assisted other staff members in achieving daily task in a timely manner

Consistently maintained exceptional filing of farm work critical documents

Accurately input new information on farm workers into computer data base

Made outgoing calls to owner of the farms to update information on farm workers

Forward incoming phone calls to the appropriate management are staff

Accurately input farm workers daily hours in the database system

DBG Canada/ Maintenance Program Supervisor 01-201*-**-**** Automotive Manufacturing Company (4 months contract Mississauga)

Utilized source control management tools and gear by data entry

Provided feedback and follow up information to Plant Managers on the functionality of machines by via mail, BBM and or text messages

Assisted in the day to day collaboration of database administration

Worked to meet all deadline schedule and consistently deliver high-quality


Conducted company look-up and scheduled for outsource contractors

Identified system deficiencies and work on developing and implementing solution

Scanned and emailed documents to Human Resources managers on request

Made calls and scheduled outside contractors to work on tool and die or press machines

Utilized Excel on a day to day basis to track daily work hours and specific work requested

Utilized Excel to track invoices payable, receivable receipt and REQ,s

Traveled between three DBG location on a daily basis to complete daily work documents

Home Depot/ Head Cashier Customer Service

Hardware Store (Brampton) 02-2015- 12-2015

Opened or closed business when schedule to do so

Conducted customer lookup, online purchase and shipping

Conducted customer product look up and data entry customer information

Knowledge to use all current office hardware

Scheduled employee and floor supervisor lunches and reschedule worker shifts

Distributed or dispensed cash for cashiers

Scanned, uploaded and match daily invoices

Trained cashiers how to identify the different on lookalike products

Prepared and direct mails and phone calls to the appropriate management or staff

Accurately input sales transaction and personal information into computer system

Accurately input vendors and expenses into computer system by data entry

Donnalee Haskins

1 Withers Way

Brampton, Ontario


Sheridan College

Up Grade: Computer, Maths, English. 2016

Academy of Learning Business College (Graduate)

Customer Service, Sales, and Employment Essentials 2010

Business Correspondent 1&2

MS Outlook level, MS Word 1&2,

MS Access level 1, MS Office, MS Excel 1&2

PowerPoint, MS OneNote

Bookkeeping 1 & 2 assignments using Simply Accounting, quick books Pro and ACPAC

Grammar Essentials for Business Writing

Demonstrated skills in Excel level and Word

Completed training in Personal Computers, and Workplace Success

Established a consistent keyboarding speed of 60 wpm

Payroll Compliance Practitioner 2010

Canadian Payroll Association

Completed training in Payroll Compliance Legislation and Payroll Fundamentals 1&2

Emery Adult Learning College

Introduction to Taxes, Accounts Receivable and Payable 2010

QuickBooks Pro, Telecommunication

Business Writing

Business Correspondent

Business Administration

MS Word, MS Access, MS Excel, and Outlook Express


Excellent Attitude Award 2009

Certification and Accomplishments

CPA- Payroll Compliance Practitioner 2010

CPA- Payroll Fundamentals 2010

CPR- Adult, Baby, and Child 2012

CPR- Adult and baby 2014

CPR- Adult, baby and Child 2015

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