Data Entry

Christine Silan

** ***** ******, ***. * ******@*******.*** (H) 510-***-****

San Lorenzo, CA 94580 (C) 415-***-****

OBJECTIVE:

Focused, creative, driven, energetic, self-starting tech savvy insurance professional with an insatiable appetite for challenges seeking Account Manager/Broker Position in a whole sale/retail brokerage firm.

CERTIFICATION:

Property & Casualty Insurance Agent/Broker Oct 1998 EDUCATION:

University of Nevada, Reno 1992-1994

Business Administration

CORE COMPETENCIES

• Almost 20 years of strong risk and account management skills working with small to Fortune 1,000 commercial clients.

• Specialize in professional liability insurance (E&O), BOP, Payroll Rated Office Package Policies, Workers Compensation, Inland Marine, EPLI, Fidelity, Automobile policies

• Market all new and existing commercial accounts

• Excellent communication skills, both oral and written, gained from extensive daily contact with clients, insurance companies and whole sale brokers.

• Strong negotiation skills

PROFESSIONAL EXPERIENCE:

Brown & Brown Inusrance Services April 2015 – Present Account Executive

• Core Competencies

• General Business Clients, mainly working with Non-Profits and Property Owners.

• Gather information to fully develop appropriate underwriting information (i.e., exposures, experience rating, and account information for rating).

• Handle a book of business of $4,500,000, approximately 50 clients.

• Review contract to ensure insurability and assist client on obtaining proper insurance.

• Negotiate with insurance companies for the best interest of the client

• Identify and gather relevant information to quote and/or bind policies

• Maintain front line communications with clients and underwriters for routine services, technical assistance and changes on the account.

• Work closely with Account Executive on both new and renewal accounts.

• Certificates of Insurance, Invoicing and Contract Review. Lockton Insurance Brokers. Apr 2014 – Mar 2015

Account Manager

• Core Competencies

• Specialize in Mergers and Acquisitions.

• Gather information to fully develop appropriate underwriting information (i.e., exposures, experience rating, and account information for rating).

• Handle a book of business of $7,500,000, over 45 clients.

• Review contract to ensure insurability and assist client on obtaining proper insurance.

• Negotiate with insurance companies for the best interest of the client

• Identify and gather relevant information to quote and/or bind policies

• Maintain front line communications with clients and underwriters for routine services, technical assistance and changes on the account

• Work closely with Account Executive on both new and renewal accounts.

• Certificates of Insurance, Invoicing and Contract Review. Dealey, Renton & Associates May 2007 – April 2014

Account Manager

• Underwrite, market and rate new/renewal clients for Professional Liability, Payroll Rated Packages, BOP, Inland Marine, Fidelity, including 3rd

-Party Fidelity, Automobile, Workers

Compensation policies.

• Specialized in managing architects, Engineers, and Environmental Consulting Engineering clients with revenues ranging from $100,000 to $85,000,000

• Gather information to fully develop appropriate underwriting information (i.e., exposures, experience rating, and account information for rating).

• Handle a book of business of $5,500,000, approximately 40 clients.

• Review contract to ensure insurability and assist client on obtaining proper insurance.

• Negotiate with insurance companies for the best interest of the client

• Identify and gather relevant information to quote and/or bind policies

• Maintain front line communications with clients and underwriters for routine services, technical assistance and changes on the account

• Work closely with Account Executive on both new and renewal accounts. Andreini & Company Oct 2005 – May 2007

Account Manager

• Managed Middle Market Business Accounts consisting of Oil Truckers, Technology, Farms. Book of Business of approximately $4,000,000.

• Provided professional insurance counseling to ensure policyholders have appropriate coverage

• Contacted clients as necessary to answer questions or resolve problems and responded to inquires on accounts from clients as well as company personnel

• Supported in marketing of new and renewal business to assure that competitive markets and pricing are maintained; develops additional coverages from existing clients and appropriate

• Provided detailed reports to insured with recommendations for improvements to reduce claims.

• Responsible for delivering exceptional customer service with an emphasis on maintaining high customer satisfaction rates

ABD Insurance Services Nov 2002 – Oct 2005

Account Manager

• Managed Middle Market Business Accounts consisting of Technology accounts.

• Provided professional insurance counseling to ensure policyholders have appropriate coverage

• Contacted clients as necessary to answer questions or resolve problems and responded to inquires on accounts from clients as well as company personnel

• Supported in marketing of new and renewal business to assure that competitive markets and pricing are maintained; develops additional coverage from existing clients and appropriate

• Provided detailed reports to insured with recommendations for improvements to reduce claims.

• Responsible for delivering exceptional customer service with an emphasis on maintaining high customer satisfaction rates

Aon Risk Services Nov 1998 – Nov 2002

Account Manager

• Managed Risk Management Middle Accounts consisting of Technology and General Business accounts, handling $5,500,000 in business with approximately 5 accounts.

• Provided professional insurance counseling to ensure policyholders have appropriate coverage

• Contacted clients as necessary to answer questions or resolve problems and responded to inquires on accounts from clients as well as company personnel

• Supported in marketing of new and renewal business to assure that competitive markets and pricing are maintained; develops additional coverage from existing clients and appropriate

• Provided detailed reports to insured with recommendations for improvements to reduce claims.

• Responsible for delivering exceptional customer service.

• Certificates of Insurance, Invoicing and Contract Review. TECHNICAL SKILLS:

Software : Sagitta, Applied System (The Agency Manager); Microsoft Office Professional Suite; AMS360

Computer Skills : ASP, HTML, SQL, Visual Basic, Z-writer, COBOL, VBScript Operation System : Windows 2000/NT/XP/2010

REFERENCE:

Upon Request

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