Customer Service Personal Assistant
Resume:
MONIQUE HUGO
Tertiary Studies
Business and Office Administration
April 2019 till February 2020
Subjects included in course:
Bookkeeping to Trail Balance
ICB Cos and Management Accounting
Business Law and Administrative Practice
Marketing Management & Public Relations
Work Experience
Cloud Connect
Front House Receptionist
Date: January 2019 – Current
Customer service
Basic word processing
Data entry
Filing and Organizing
Answering telephones
Typing of documents
Perusing customer contract, capturing on system and filing of all customer’s contracts.
Excellent verbal communication skills. Handling of incoming calls, screening callers and managing call traffic while running a busy reception area.
Creative Green
Office Admin Clerk
Date: March 2018 – January 2019
Handling incoming calls, emails and other communications
Screening Phone calls
Meeting and greeting clients
Cash book reports
Customers follow up
Basic knowledge of Pastel Sage one
Shorting, checking and verification of monthly slips
Ensure all transactions are captured on the systems
Maintaining the client database on a daily basis
Incoming and outgoing invoicing.
Communication skills, Organization and planning skills, Information collection and management, Attention to detail, Decision-making and judgment.
Johan Weideman Attorney
Personal Assistant / Secretary
Johan Weideman Attorney
Date: August 2013 - February 2018
Providing high level secretarial and administrative support
Handle incoming and outgoing correspondence, including post, email, and faxes
Prepared legal documents, correspondence and papers
Drafting correspondence
Organizing and maintaining paper and electronic files
Maintaining diaries
Arranging appointments
Dicta Typing
Organizing customer files
Chasing debtors and late payments
Tracing debtors
Five years’ experience as a legal secretary. Proven strong interpersonal and communication skills coupled with the ability to prioritize and manage multiple complex responsibilities efficiently and accurately. Independent and self-motivated professional with solid knowledge of legal procedures.
Vodacom
Sales Consultant
2012 – 2013
Welcomes customers by greeting them; offering them assistance.
Advises customers by providing information on products.
Help customer make selections by building customer confidence; offering suggestions and opinions.
Meeting Sales Goals, Selling to Customer Needs, Product Knowledge, People Skills, Verbal Communication, Job Knowledge
Creative Green
Personal Assistant
2010 – 2012
Reading, monitoring and responding to emails
Organizing and maintaining paper and electronic files
Maintaining diaries
Arranging appointments
Typing of documents
Flexibility, adaptability to multitask, Communication and Organisational skills
Blitsdruk
Front Desk Reception
2008 - 2010
Welcomes customers by greeting them
Handle incoming and outgoing correspondence
Check, sort and forward emails
Answer questions and address complaints
Arranging appointments
Good organizational and multi-tasking abilities, Problem-solving skills, Customer service orientation, Strong communication and people skills
Contact Information
Email:
********@*****.***
Address:
29 Madeliefie Ave
Denneoord, George, 6529
Phone:
Education
Grade 12 High School
2007
Bergvesting
Kuruman
Southern Cape
South Africa
Reference
For further reference please feel free to contact
Joan-Marie Steenkamp
Cell: 082-***-****
****@*****-*********.**.**
Stephan Hugo
Cell: 074-***-****
************@*****.***
Johan Weideman
Cell: 076-***-****
Tel: 044-***-****
Email: ***@************.**.**
Contact this candidate