Front Office Manager

CURRICULM VITAE

OF

THEMBA PAULO MAHLALELA

PERSONAL DETAILS

Surname : Mahlalela

Name : Themba Paulo

Identity Number : 820-***-**** 085

Gender : Male

Marital Status : Single

Health Status : Good

Home Language : Tsonga

Other Languages : English, Zulu, Sotho

Criminal record : None

Hobbies : Reading, Writing and Soccer

CONTACT DETAILS

Residential address : 1831 Teanong Ext 5

Tembisa

1632

Contact number : 072-****-***

E-mail addresses : ***************@*******.**.**

*********.***********@*****.***

EDUCATIONAL QUALIFICATION

Name of school : Ikusasa Comprehensive School

Highest grade passed : Matric

Subjects passed : Tsonga

English

History

Geography

Biology

Home Economics

Year obtained : December 2001

TERTIARY QUALIFICATION

Name of Institution : University of South Africa (UNISA)

Qualification : National Diploma: Tourism Management

Subjects passed : Tourism NQF Level 6

Travel Practice NQF Level 6

Communication

Marketing for Tourism

Entrepreneurship and How to establish your own

business

Year Attended : 2002-2003-2004-2008

(Qualification has not been completed)

ACHIEVEMENT

Statement of Results : Writing skills NQF Level 6

Reading skills NQF Level 8

Listening skills NQF Level 6

Training Provided by : Triple E Training Holdings

Approved by : South African Qualification Authority (SAQA)

Year Achieved : 2013-01-16

Certificate in : Youth Enterprise Development Programme

Programme offered by : Junior Achievement South Africa (JASA)

Programme Covers : Business Management

Market and Product research

Financial Management and Control

Pricing and Costing

Sales and Marketing

Problem solving and Decision Making

Banking and Savings

Duration : 5 Months

Year Achieved : 09 June 2014

Name of Centre : Siyafunda Technological Centre

Qualification : End User Computing NQF Level 3

Learning Experience : MS Word: word processing

MS Excel: spread sheet

MS PowerPoint: presentation

Typing skills

Internet and E-mail

Duration : 3 Months

Year Achieved : 06 December 2014

EMPLOYMENT HISTORY

Company Name : Tsogo Sun

Name of Department : Front Office Department

Position : Hospitality Receptionist

Roles and responsibilities : Welcoming and checking in new arrivals, preparing

pre-arrival lists, allocating rooms to arriving guests,

Registering guests and collecting payments on

departure, selling the facilities of the hotel,

maintaining records of resident guest, providing

guest information for other sections of the front

office department and other departments of the

hotel.

: Operating Opera System

Duration : April 2008- January 2009

Reason for leaving : Termination of contract

Site : South Sun OR Tambo International Airport

REFERENCE

Contact Person : Rebecca Theolang

Occupation : Front Office Manager

Contact Number : (011-***-****

Address : Jones Road, Kempton Park 1620

Company Name : Waymans Labour Broker

Name of Department : Dispatch

Position held : General worker

Roles and responsibilities : Quality control

Offloading and loading trucks

Sorting parcels

Invoicing

Truck assistant driver

Duration : 22 December 2006 - 24 December 2007

Reason for leaving : Not in my field of study

Site : Toyota Sandton Stand no: 1

REFERENCE

Contact Person : Mr Malcom

Occupation : Site Manager

Contact Number : (011-***-****

Address : 546 Sixteenth Rd

Randjiespark

Midrand 1685

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