Personal Assistant Manager

CHANE GOUWS

OFFICE ADMINISTRATOR

Lydenburg, Mpumalanga C: 081******* ***********@*****.***

SUMMARY

Highly motivated, Multilingual administrative professional with 4+ years of experience providing executive level support. Self-starter with exceptional interpersonal and organizational abilities, and a proven history of managing multiple projects simultaneously while supporting daily office operations. Expertise in calendar and dairy management. Multi-line phone systems. Meeting coordination. Expense reporting, travel arrangements.

PROFESSIONAL EXPERIENCE

Spotlight Agency December, 2017 – current Online Assistant to the Managing Director

● Planning and Managing events

● Booking of promoters and Models

● Creating Quotes

● Supervising Staff

● Assisting where needed

Value Auto March, 2017 –October, 2017 Personal Assistant /Office Administrator

● Maintain Director’s agenda and assist in planning appointments and meetings

● Attend meetings and keep minutes

● Receive and screen phone calls and redirect them when appropriate

● Handle and prioritize all outgoing or incoming correspondence (e-mail, letters, packages etc.)

● Make travel arrangements for Director

● Handle confidential documents ensuring they remain secure

● Prepare invoices or financial statements and aid in bookkeeping

● Monitor office supplies and negotiate terms with suppliers to ensure the most cost-effective orders

● Maintain electronic and paper records ensuring information is organized and easily accessible

● Conduct research and prepare presentations or reports as assigned

● Supervise staff

● Prepares accurate pricing stickers and warranty labels for vehicles

● Maintain accurate records of vehicle inventory, including new car information, wholesale purchases, and sale information

● Prepare weekly and monthly reports

Coffee Couture October 2016 – March 2017 (Owner sold Restaurant) Front of House Manager

• Maintaining Hygiene Records and Checklists

• Stock Control & Distribution

• Ordering Stock for both the office and Restaurant.

• Managing Staff

• Minute Taking

• Making sure all Health and Safety regulations are abiding by

• Handling any customer complaints

• Keep and update a monthly Payout record

• Provide service to customers via telephone and email Assist with the daily running of the store

• Opening and closing of the store

• Cashing up Waitrons and Cashiers

Cabaña Head Office March 2016 - September 2016 PA / Head Office Administrator / Property consultant

• Doing spreadsheets and updating them

• Taking calls and passing on messages

• Taking minutes in meetings and distributing them

• Dealing with the post for relevant departments

• Updating any databases and company in house systems for records

• Ordering new products for the office as requested by the Senior Management.

• Managing Tenants queries, Rental accounts, Repairs, maintenance and statements

• Send all bills and statements to the account department to be paid

• finding new suppliers and maintaining respectful relationships with existing suppliers

• Keep and update a monthly Rental, Rates and Bond record

• Personal Assistant to CEO's Secretary.

• Arranging His and hers flight, accommodation and car rental

• Assisting in new franchising shop building

• Research and obtaining new products and services

• Arranging couriers and services

• Provide service to customers via telephone and email

• Distribute mail and interoffice memorandum

Cabaña Head Office December, 2015 - March 2016 Receptionist

● Oversee and Manage General workers schedules and routines

● Managing switchboard - directing calls to specific departments

● Booking of flights, accommodation and car rentals for employers

● Arranging courier services

● In charge of office stationery and General supplies

● Respond to all inquiries

Blasters July, 2015 - December, 2015 Receptionist

● Enter weekly sales and customer count sheets for review by management.

● Maintain work area in a clean and neat manner.

● Monitor exits for security issues.

● Greeting customers promptly and answering all relative questions.

● Responsible for float, stock take and cashups

● Recording customers complaints and comments, referring customers to managers as necessary. International Dance Contract December, 2010 - December, 2014 EDUCATION

Shaw Academy - Digital Marketing

Tomer University - Ankara, Turkey - Foreign Language Ferrum - High school Diploma

REFERENCES

Value Auto (OWNER) Riaan Langeveldt 083*******

Coffee Couture (OWNER) Joe Periera 082*******

Cubana (MANAGER) Iveta Kosinova 076*******

Blasters (MANAGER) Stewart Milne 076********

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