Sarah Wanjiku Mburu
P.O Box**** Nyeri, Kenya
Marital Status: Single
Date of Birth: 9
Personal Profile I am a highly dedicated professional with aspiring progressive career in the field of Tourism Management and Accounting, with over 3 years of working experience. I have the ability to help clients achieve financial needs and has a track record of making a direct impact on a company’s success. I desire to work in a highly competitive and dynamic organization specializing in providing quality standard to enable me gain exposure in shaping me to face current needs.
May 2008 - June 2014
Central Kenya School of Professionals
Aug 2007 - Dec 2011
Bachelor of Tourism Management
Attained: First Class Honors
2002 - 2005
Kenya Certificate of Secondary Education
Attained: Grade B+ (Plus) 73 Points
Naromoru Girls Secondary School
Skills Relationship Management: I am a proven relationship builder with excellent interpersonal skills and I am able to nurture and retain strong relationships with existing and new customers.
Marketing skills: Through relational marketing, gaining feedback from clients in order to understand their needs. I am able to retain customer loyalty by providing what the guests need.
Accounting Skills: Knowledge of accounting and bookkeeping terminology and practices; Ability to understand and apply current accounting guidelines, system updates and revisions, and policy changes.
Customer and Personal Service: Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
Interpersonal and communication skills: I am able to build an understanding of the client needs and concerns, and express these to other members of my team.
ICT Competence: Good command of Microsoft Office tools, word processing, data handling and processing, presentation, operating systems and internet. Work Experience Sept 2013 to Date Equity Bank Ltd
Position: Relationship Officer - Credit
Conducting credit appraisals.
Making loan applications for qualifying clients.
Marketing loan products.
Maintaining loans in the system.
Conducting recoveries for overdue loans.
Maintaining existing clients’ relationships.
Acquisition of new clients.
Jan 2012 - Sept 2013 Kiini Sustainable Initiative (NGO) Position: Program & Accounts Assistant
Implementing grant projects (Funded by USAID and UNDP).
Community Outreach and Training.
Proposal writing to raise donor funds.
Compilation of Donor reports.
May - July 2010 Kenya Wildlife Service (Mt. Kenya National Park) Position: Attaché
Maintaining progressive guest arrival statistics.
Maintaining and Updating Accounts Records.
Conducting Conservation Campaigns.
May - July 2009 Kenya Wildlife Service (Aberdare National Park) Position: Attaché
Local Community education and sensitization.
Receiving and orienting tourist.
Participated in various environmental conservation programs. Hobbies and Interests
Watching Movies and Documentaries
Referees Mr. Boniface Watuthu
Kiini Sustainable Initiative
P.O Box 120**-*****, Nyeri
Dr. Damiannah Kieti
Senior Project Supervisor, Head Department of Tourism Moi University
P.O Box 3900, Eldoret
Telephone no: +254-***-***-***
P.O Box 781, Ruaraka
Telephone no: +254-***-***-***