firstname.lastname@example.org 916-***-**** 8947 El Mirador Drive #3, Elk Grove, CA 95624 Summary Highly motivated and professional individual seeking career advancement and opportunity to apply strong management and organizational abilities toward maximizing operational efficiency, customer and client satisfaction and business revenue. Successful at building and leading strong teams of knowledgeable employees ready to meet any needs.
Skills C womputer proficient
Reports generation and analysis
Financial records and processing
Training and development
Inventory control familiarity
Customer service expert
Productivity improvement specialist
Experience Restaurant & Member's Only Lounge Manager 04/2018 - 11/2018 The Diplomat Steakhouse & The Continental Grounds Sacramento, CA Optimized profits by controlling food, beverage and labor costs. Initiated inventory control measures to manage and replenish our high quality stock, maintain costs, meet customer demands while monitoring liquor, food and other various restaurant item levels.
Upheld restaurant standards for food and beverage quality, team member engagement, financial goals, standard operating procedures and guest experiences.
Recruited, scheduled, trained, and directed staff in daily work assignments and suggestive selling practices to maximize productivity.
Devised unique tasting dinner events and special promotions to drive sales and increase revenue 400% while lowering labor costs by 300%, as well as coordinating banquets and events for political fundraising. Bartender/ Server 08/2017 - 04/2018
Brickhouse Restaurant & Catering Elk Grove, CA
Made engaging connections with guests to create loyalty. Tracked labor to cut servers to maximize revenue.
Ordered and maintained inventory of bar products, including alcohol, soft drinks and supplies to drive high volume of sales.
Planned and updated menus to capitalize on changing trends in customer preferences. Assistant Manager 04/2014 - 01/2016
Justice Elk Grove, CA
Translated customer knowledge into actionable annual and seasonal business plans, to achieve sales and profit plans for one or more merchandise categories.
Kept in constant contact with corporate and district managers, to ensure our team was meeting and beating hourly sales goals.
Created employee schedule based on sales projections and budget. Preformed quarterly inventory audits, and rearranged inventory according to visually pleasing merchandising to drive sales.
Interviewed, hired, and trained new hires on our company policies as well as taught classes on our point of sales systems.
Bartender 03/2014 - 08/2017
On The Border Elk Grove, CA
In home nanny 06/2012 - 06/2014
Personal Nanny Elk Grove, CA
Shift Supervisor 08/2009 - 09/2012
California Family Fitness Elk Grove, CA
Supervised successful team of 30 Child Care Aendants by conveying company standards, quickly resolving issues and delivering constructive feedback.
Created California Family Fitness' Summer Camp Program, and sold all spaces available, bringing in thousands in revenue, and won awards for.
Managed company's Birthday Party Program, which included promoting, selling, and implementing the parties according to the needs of the customers.
Education and Sociology
Training Sacramento City College Sacramento, CA
Lobbying 101 & 201
Capitol Seminars Sacramento, CA
Sacramento State University Sacramento, CA, USA