Customer Service/Sales Representative
Resume:
Katelyn
Shaw
Frisco,
Texas,
************@*****.***
Hard Exceptional working
hospitality
individual
skills
that
and
works
outstanding
well Professional
under 214
customer
pressure. 842
Summary: 7980
service
Energetic
that
with
would
a
friendly
translate
disposition.
well
to
any
position. B
achelor
of
Science
in
Interdisciplinary
Studies Education: December,
2019 The Focus:
University
Business
of
Texas
Administration
at
Dallas,
Richardson,
and
Healthcare
Texas Interests: GPA:
3.2/4.0
• • • • • • • Nutrition. Health Animal Yoga. Pediatrics. Travel Volunteer
and
and
care.
work
learning
wellness.
and
new
community
cultures.
involvement. Technical
Skills:
• MS
Word.
• MS
PowerPoint.
• MS
Excel.
Professional
Skills:
• Proven
written,
oral
communication,
and
interpersonal
skills.
• Excellent
public
speaking
skills.
• Very
motivated
and
driven.
• Detail
oriented.
• Adaptable.
• Analytical
skills.
S
erver • • • • Ability Uses Was my Accurately that
Cane
ability
exceeded
able
analytical
to
Rosso,
to
deal
to
record
learn
learn
Frisco,
guests’
with
thinking,
the
orders
quickly.
pressure.
Texas
menu
service
provides
and
fast
needs.
partnered
and Professional
exceptional
the
customer
well
with
client
Experience:
service
ten
service.
team
skills
members
I
gained
to
made
serve May
a
food
positive
2018
and
beverages
–
impact
Present
on
• Consistently from
management.
adhere
to
quality
expectations
and
standards
which
resulted
in
positive
feedback H
ostess • • • Utilized Managed bookings Trained positions purpose
RA
Sushi,
customer
five
was
in
using
and
hosts person
Plano,
to
seasonal
Aloha
show
and focused
Texas
and
them
systems.
hostesses
hires
telephone
and
how
that
solution
important
in
would
guest
service
need oriented
inquiries,
exceptional
policies
to
be
approach.
customer
trained
during
customer
my
faster
service
employment;
service
for
requests,
a August
busy
skills
business
both
2016
and
are
for
reservation
and
–
August
permanent
season.
to
learn
2017
The
the H
ostess • • • • • menu Developed Used Served friendly attention Focused to each Monitored times.
the
Kona
reservation
good
on
restaurant
as
demeanor
on
Grill,
food
to
the
decision
dining
rapport
scheduling
detail.
first
Plano,
and
and
which
room
point
drink
and
with
making
Texas
not
reservations
extra
and
required
of
clients
items
overbooking.
all
and
guest
knowledge
customer
as
to
able
being
soon
flow
build
to
to
as
maximize
to
perform
able
contact
customer
on
possible.
maximize
the
to
multitask
restaurant
on
well
revenue
relationships
the
table
in
phone
a
as
fast
usage
and
and
well
or paced
bring
surrounding
that
and
in
as
person
allowing
minimize
environment.
as
led
much
to
which
repeated June
area
enough
business
customer
2015
required
as
well
business.
time
–
as
July
wait
as
possible
between
having
2016
a
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