ALICE ABOUBAKARE

**** * ********* ****** *******, Arizona, 85298 714-***-**** ac89l2@r.postjobfree.com PROFESSIONAL SUMMARY

An energetic, dynamic, quality-driven customer service professional with over then year track record of providing excellent customer service while meeting and exceeding sales goals. Solving problems through listening, collabo- rating, and generating alternative solutions are the skills I have developed to close more sales and solidify rapports with customers. Having strong consultative sales experience, and communication skills, I would welcome the op- portunity to contribute to the fast growing team.

WORK HISTORY

Dep Aesthetics Westminster, California

Office and Sales Manager September 2013 - Present

• Manage daily operations of a clinical team consisting of 11 physicians, nurses and support staff while com- pleting sales, purchasing, budgeting and scheduling.

• Effective consultative sales with strong interpersonal communication skills.

• Ensure that clients receive outstanding service while building relationships and rapport to exceed sales tar- gets.

• Achieve high staff morale and retention through effective communication, prompt problem resolution.

• Recruit, hire, and train new employees.

• Negotiate and finalize contracts with vendors, suppliers, and outside service providers.

• Coordinate training and medical compliance with service providers and vendors.

• Coordinate and schedule surgeries for 5 plastic surgeons.

• Supervise marketing and planning activities to promote sales of services and procedures. Kieu Hanh Jewelry Westminster, California

Lead Sales Associate September 1988 - August 2013

• Increased sales by educating customers and assisting them in finding suitable products.

• Collaborated with in-store maintenance, stocking, merchandising and upkeep, successfully prioritizing tasks in order to achieve a wide range of daily objectives.

• Cultivated a loyal customer base, resulting in a high level of repeat and referral business.

• Recognized for contribution in exceeding sales budgets and metrics for the measurement of customer satis- faction.

EDUCATION

GED - 1989

SKILLS AND ACCOMPLISHMENTS

• Operations management

• Strategic planning

• Negotiation

• Customer service

• Consulting and marketing

• Detail-oriented

• Strong interpersonal communicator

• Creative problem solver

• Motivated team player

• Trusted key holder

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