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Sales Manager

Thane, Maharashtra, India
April 30, 2019

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Mob : 091********** Email:

Supply Chain & Logistics ~ Multi Unit Operations

Strong credentials of delivering optimal results and business value under demanding deadlines


Resolute and committed professional with chronicled success of 32 years in providing strategic leadership in multifunctional roles during long career span in professionally managed organizations.

Results oriented Global Management Professional with comprehensive In Restaurant Industrial Experience primarily in Supply Chain Management, Multi Unit Operations, F& B Control, Logistics, Warehouse Management and Distribution, Project Manager, Procurement Planning, Budgeting.

Area of Expertise

Supply Chain & Logistics,, F & B Controller, Multi Unit Operation Management, Warehouse & Inventory Control, Food labor & Marketing Cost Controls, Sales Product & Marketing Analysis, Projects & Asset Management, Safety & Security, Quality Control, General Administration, Reporting, Stock Valuation & Analysis, Cross-functional Liaison, Budgeting, Crisis Management, Team Management.


Bake & Flakes Warm Delight Snacks Bar – (Bakery, Pastries & Snacks Business) –Business & Operations Manager November 2014 till Date...

High energy background in a fast-paced culinary setting.

Possess outstanding knowledge of the food and catering industry, superior communication skills and a passion for excellence in a customer-oriented environment.

Tenacious and resourceful with deep knowledge of holding and maintaining customer loyalty in a food service environment.

Able to blend creative and administration skills to achieve Bakery staff and customer targets.

Extensive experience in developing customers through well-placed marketing activities taking part in events.

Functional ability to manage and maintain Bakery finances including payroll, cash-in and bank liaison.


– Food quality

– Supplies and purchases

– Health and safety

– Customer service

– Service promotion

– Staff development

– Finance handling

– Menu planning

– Hospitality management

– Events management

– Operations

– Budget conformity

Aspher Foods Pvt. Ltd – Purchase Manager – July 2013 till October 2014


Managing and controlling all company’s suppliers with particular emphasis on the purchase of Materials.

Ensure materials are bought at the most competitive price and delivered on time to the Central Kitchen & Outlets...

Establish strategic relationships with key suppliers who are aligned to the company's needs.

Identify new suppliers, agree terms and negotiate supply agreements where appropriate, including discount structures and volume rebates.

Foster close working relationships with associated departments eg. Finance & Operation.

Continually improve purchasing methods

To carry out a comprehensive review of the Purchasing function and its method and implement improvements.

Production Efficiencies:

Material Costs – stringent material control is required to assure company targets are met. The includes spend, usage, scrap, inventory levels etc

New Products / Product Developments:

Full involvement specifically with Central Kitchen and Operation departments on the evaluation of new and existing materials and their successful integration to the production end of the business. This will include identifying current and future trends in the local market place.

B & S Hospitality – Operation & Purchase Manager – July 15th 2012 –July 2013...

Manage all aspects of food service operations.

Hire, train, motivate, supervise, evaluate, schedule employees.

Oversee inventory control, ordering, food sanitation and quality control of food products.

Maintain excellent customer service by stressing "the customer comes first" in all weekly employee meetings.

Developed new menu items that will increase the sales.

Developed "marketing program that significantly increases the sales.

Reduced Food Waste Costs.

Promote Staff based on exemplary job performance.

Negotiate and establish the contracts with the suppliers.

Implement an effective reporting system.

Provide budgetary information accurately to reflect operational costs.

Plan, execute, and finalize procurement cost according to deadlines and within budget.

Control & Monitor Processed orders along logistically.

Ensuring goods are stored safely.

Keeping staff fully trained. Maintaining health and safety standards. Maintaining accurate records. Managing timesheets.

Daily Check on Quality Control for all products.

Gulf Coffee Company: From June 16th 2011 to June 30th 2012

Logistic and Product Manager-UAE/Kwt (Brands Caribou Coffee & Cheese Cake Factory)

Assist in the development of company’s wide Category Purchase Strategy for commodities.

Managing strategic relationships with key suppliers and industry bodies.

Developing and maintaining documentation in support of key Supplier and Development initiatives.

Set up Communication and objectives to line managers and key personnel in procurement, development/manufacturing, logistics and distribution. This will help the entire team understand the timing required and individual input necessary to make the process run smoothly. Any miscommunication of expectations could generate costly delays.

Forecast on Cost reduction and process improvement as an ongoing requirement for the Company in terms of raw material that can be purchased cheaper from a new supplier, without jeopardizing quality. Based on Cost reductions and increases in productivity usually equal higher profits.

Mange the relationships between many different vendors to keep the material or services flowing smoothly. In terms of logistics returns as well. Introduced and implemented successfully Inventory system and concepts into the organization.

Responsible for preparing regional reports, selecting tools and procedures for production planning, inventory management and replenishment.

Managed Export transportation & distribution operation in a consistent manner on required basis with cost.

Responsible for managing and directing all Logistic demands from the Supplier site to the Company’s Warehouse.

Louis Cold Storage: From September 10th 2009 to September 10th 2010

Lease Operations Owner

Manage total business operations in the areas of staff management, vendor/client relations, and inventory control with full purchasing authority of all capital equipment.

Establish new business through corporate referrals: municipalities, police and fire departments, township offices, insurance companies, and Realtors; follow up with assessment of client needs.

Prepare bid proposals and follow through on closing of sale and/or service contract commitment.

Recommend suitable systems based on clients’ business type and upgrading / budgetary requirements. E.g. Put a New Vending Juice Machine for a Denmark Juice Product Brand name called Sun Quick.

Collaborate daily with five out-of-state vendors to ensure product availability and reduced costs.

Process invoices, purchase orders, and accounts receivables utilizing Accounting System.

Managed accounts, tracked orders and ensured proper communication and customer satisfaction.

Responded to customer inquiries and provided standard and discounted pricing information.

Pan India Foods Solutions Pvt. Ltd- Jun’08 to May 31st 2009

Logistic, Imports & Warehouse Manager (Brand - Coffee Bean & Tea Leaf)

Successfully supervised, directed, and managed the functional activities of all Mumbai outlets

Handling all Imports & Local products related to Coffee Bean & Tea Leaf & Gelato Ice Cream /Mec3 Products.

Managing overall warehouse, logistic functions, Distribution & ensuring overall activities related to logistics and warehouse met the deadlines.

Controlling and managing all the warehouse expenses & controlling inbound and outbound stock

Building strong teamwork to support it.

Finalizing data and generating inventory variances report. Creating inventory & sales items, categories and locations.

Calculating landed cost for all Foreign Purchases & updating in MMS system and preparing cost comparison analysis report.

Handling of all CBTL Imports, Shipments & Logistic for Coffee bean & tea Leaf Products & Developing Local Vendor for CBTL Products as well as negotiating with current vendors.

Preparing required requested reports for management & stores. Support the outlet in order to guide and resolve issues related to their MMS system.

Handling of all CBTL Imports, Shipments & Logistic for Coffee bean & tea Leaf Products & Developing Local Vendor for CBTL Products as well as negotiating with current vendors.

Gulf Franchising Holding Company- May’05 – April, 2008

Operation Manager for Brand KKBC

Directed channel development activity to the KKBC and coordinated sales distribution by establishing sales Areas and sales targets.

Developed and implemented strategic sales plans to achieve assigned goals and sales targets.

Directed sales forecasting activities and sets performance goals accordingly. Supervised the sales team in exploiting market and developing new accounts.

Prepared periodic sales report showing sales volume, potential sales, and areas of proposed client base expansion to the Management. Reviews and interprets financial and operating information, as appropriate; coordinates and develops, participate in the preparation of contract.

Also took an active part in data modeling and business modeling.

International Franchise Co. Jan’04 - Apr’05

Operation & Purchasing Manager for Brand Great Steak & Potato Co.

Successfully supervised, directed, and managed the functional activities of Great Steak & Potato Co., with Total no of 4 Stores Operating.

Supported and facilitated the Brand & Provided P& L Report, budget development & coordination for the Stores.

Managed International & Local purchases & supervised daily Store operations, including document control, payroll, and Stock Control at the stores level.

Managed Cost Control for the Brand & Day to day Store requirements

Increased the Sales & developed & motivated personnel, improving Sales,Brand Image and Skills

Formulated policies, managed daily operations, and planned the use of Raw materials via purchasing.

M.H.Al Shaya Co. – Dec’98 – Dec’03

Supply Chain Coordinator for 7 GCC Countries For Brand Starbucks Coffee Co.

Responsible for source development, supplier selection, negotiation, contracting strategies and management of all designated products and services meeting specifications, schedule and budget;

Initiated procurement process improvements with special emphasis on developing a strong supplier base and meeting inventory and material cost management objectives.

Established and managed qualified, consistent and reliable supply sources capable of delivering on time, meeting quality requirements, at market competitive prices & Lead Supplier on issues, including delivery and invoicing

Established supportive relationships with suppliers and Starbucks partners to ensure proper flow of communication concerning purchasing tactical and strategic issues; b) Assist in the development of team goals.

Al Homaizi Foodstuff Co., Kuwait.- May’91 – Nov’98

Jan’95 – Nov’98 - Marketing Analyst :

Developing a business plan for an existing business or conducting a feasibility study for a new venture.

SWOT Analysis

Preparing All MIS Reports for the Company

Researches market conditions in local area to determine potential sales of a product or service.

Analyzes data and makes recommendations based on Fact Findings.

Gathers Data on Competitors and analyzes rises, sales, and methods of marketing and distribution.

May’91 – Dec’94 - Inventory Controller

Capable to function as Profit Center Head; develop new Inventory Control Process and supervise Inventory Control & SCM Logistics Team.

Participate in planning and directing activities such as Physical Inventory for the Stores and distribution centers across GCC.

Direct and coordinate organization’s financial and budget activities to fund operations, maximize investments, and increase operational efficiency.

Direct appearance of the store outlet including its outlook, display and operational needs.

Manage recruitment, motivation and training of the entire staff; work with them to ensure that they had the skills, knowledge and motivation to carry out their roles effectively.

Inventory Database Management, SCM Logistics Administration, I.T. Technical Support to Logistics SCM Operations (WMS System), SQL Queries generate various inventory Reports.

Brief Stay in Kuwait Disrupted due to Invasion of Kuwait . Jul’90 – Oct’90

Fometa India Machines Ltd., India. Nov’84- May’90

Administrative Officer:

Possess excellent knowledge of coordinating and organizing skills

Ability to plan, develop and coordinate multiple projects

Familiar with the principles and procedures of office management

Possess excellent verbal and written communication skills

Ability to maintain and establish good relationships with clients

Ability to perform tasks with minimal supervision

Self-motivator, ability to take initiatives with excellent time management skills

Handled the tasks of overseeing and administering the daily activities of the organization

Responsible for supervising and monitoring the performance of the employees


B.SC – 1984

Mumbai University

Training : Attended in Advanced Sales Development Program

Computer Skills: Microsoft Office- 2007, FoxPro Ver. 2.5, Dbase III Plus, Lotus 123 Release 5, Shawman POS, Inventory Base System & Micros – Inventory System


Address: Poonam Residency II,Flat # D303, 3rd Floor, Holy Cross Road - Ext. I.C. Colony, Borivali West, Mumbai 400103

Passport No: K3655039

References: Available upon Request

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