Diane Robinson

**** ****** **** ** 831-***-****

Santa Cruz, Ca 95060 ac89jm@r.postjobfree.com

Objective

Obtain a challenging position that will expand my experience and leadership skills.

Background Summary

Sales Product Handling

Generate new streams of income Managing orders

Maximize time management skills Monitor Shipments

Product knowledge Conflict resolution

Respond and communicate in a timely manner Training

Customer Service Human Resources

Conflict resolution Interviewing

Feedback Surveys Hiring, Training

New employee orientation

Marketing

Advertising, Promotions Organizational Support

Event Planning Team Building

Team Leadership Cashier Handling Duties

Records maintenance Quick Books

Work History

Owner/Manager Nautical Treasures 2017-Present

Market and advertise products for sale online. Sales through eBay, amazon and other social media sites.

Owner/Manager Nautical Treasures, Santa Cruz, Ca 2013-2017

Performed market research, maximized advertising for new business. Expanded business and grew Revenue by 100%. Lead role for new hires. Performed full-cycle recruitment efforts, including job descriptions, posting open positions, screening candidates, scheduling interviews and conducting reference checks. Coordinated new hire on-boarding and processed all hew hire paperwork. Trained new employees on products and customer service.

Owner/Manager Leo’s Sportfishing, Santa Cruz, Ca 2005-2012

Created new streams of revenue to build and develop new product lines. Generated new sales by increasing loyal customer base. Developed marketing and advertising tools, partnered with local motels, restaurants and other local business to increase company awareness. Interviewed potential employees, conducted background checks, educated new hires on procedures, products, customer service and sales skills. Performed annual reviews and introduced monthly sales meetings. Assisted bookkeeper with monthly updates using quick books.

Insurance Sales Agent/Assurant/Nationwide and Blue Cross 2000-2005

Generated new sales though cold calling, advertising and company leads. Prescreened potential sales opportunities, maximized time management skills, Grew and expanded customer base, 100% commission based. Conducted sales presentations to consumers and educated them on Insurance services.

Sales Manager Nomadic Technology, Mountain view, Ca, 1998-2000

Developed a strategic plan to expand and increase OEM sales for the Western Territory. Conducted Product presentations, Attended trade shows. Worked closely with engineering and marketing.

Inside Sales Manager Proxim, Mountain view, Ca 1996-1998

Supported the outside Sales manager, optimized procedures for customer support, answered all customer concerns, tracked and documented issues and wrote reports to present to upper management. Educated and provided distributors with product and marketing materials. Responsible for setting up meeting with OEM customers and company tours.

Inside Sales, Lion Technology, San Jose, Ca 1995-1995

Performed inbound and outbound calls, created a data base for customers.

Education

San Jose State University, BS, emphasis in Marketing 1990-1994

Online courses for SHRM-SCP certification

Certificate courses- Talent and Acquisition, Recruitment and Selection

Skills

Microsoft Office

Quick Books

Point of Sale

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