Summary of Qualifications
Excellent written and verbal communication skills, fluent in English and Portuguese .
Accurate data entry skills and discretion with confidential data.
Excellent problem solving skills, with strong experience solving discrepancies. Academic Qualifications
Business Administration - (Concentration Area - Marketing) McMaster University - Certificate - 2017.
Grocery Accounting Clerk & CSR Extra Grocery Store - Brazil Dec 2006 to June 2008
Payment handling, checkout area management, opening and closing POS shifts, refunding items (cash or credit), bagging customer`s goods in accordance to best practices, assisting customers to retrieving what they need and handling complaints.
Inventory management: ordering products, receiving products, invoice data entry, generating inventory reports and sales reports.
Awarded as best grocery sector of the year for two years and the best sector of all stores for two consecutive years. We increased sales (50%) using organization, customer services skills and a goal oriented attitude.
Retail Administrative Assistant & Accounting Data Entry Clerk De Faria & Pinho, Herbal and Pharmaceutical Products - Brazil July 2008 to July 2009
Inventory management: ordering products, receiving products, invoice data entry, inventory checking, management of First In First Out (FIFO) operations.
Customer services tasks: in store and on the phone customer attendance, answering questions about products and checking for availability (pre-ordering on the phone), assisting customers to retrieving what they need and handling complaints.
Administrative Assistant and Accounting Clerk
University of Toronto - Toronto - Canada April 2012 to Nov 2013 * Temporary Position
Reception: handling phone calls, booking meetings, receiving and shipping samples, mail handling, ordering office and cleaning supplies and office organization.
Clerk tasks: inventory management, products ordering and receiving, stock organization (FIFO), online quotation, online product orderings, quotation docs submission and filing and organizing and submitting technical documentation for operational renewal.
Accounting Data Entry Clerk
Willard Manufacturing - Burlington - Canada
Feb 2015 to Nov 2015
Reception: handling phone calls, booking meetings, receiving and shipping mail, answering phone and emails from customers (Business to Business company), packing and shipping samples to prospective customers inside Canada and in the US.
Data Entry tasks: receiving and filing online invoices, receiving and filing physical invoices, data entry for accounts payable, generating accounts payable reports, mailing payment cheques and online billing.
Accounting Data Entry Clerk
Cornerstone Logistics - Oakville - Canada Dec 2015 to May 2017
Data Entry tasks: online and mail invoices receiving, analyzing invoices for approval according to company requirements and best practices, invoices online filing, PODs online filing, processing invoices for payment and cheque run. Produce monthly reports for accounts payable department and creating data backup. Discrepancy solving problems.Experience working remote.