Core Competencies:
Sales & Marketing
Human Resource Management
Revenue Acquisition
Team Building & Leadership
Business Strategy & Execution
Client Relations Management
Pre & Post-sales Support
Sales Forecasting
Grievance Handling
Operations management
Profile Summary:
Offering 13+years of experience in heading end-to-end Sales, Marketing, Client Relations and Human Resource activities in various sectors like Banking, Real Estate, Manufacturing and Manpower Supply.
Presently work as Client Relations Supervisor at Eastern Recruitment Company, Al Khobar, Kingdom of Saudi Arabia.
Acknowledged for the ERC’s steep revenue growth and client acquisition strategies for last 2 years.
Appreciated for end to end planning & acquisition for Lojan Foam Factory also making the company profitable within 4 months of acquisition. Known for heading planning & execution of ‘LiveUp’ Mobile Application, a real estate application which lists only verified properties under construction or a ready to move in house.
Successful in conducting opportunity analysis by keeping up-to-date of market trends and competitor moves as well as managing activities pertaining to negotiating/ finalization of deals (techno commercial).
A keen planner and implementer with expertise of planning and executing retail, commercial and residential sales and marketing activities of many Real Estate Projects. Skilled in steering the successful rollout of projects with answerability of defining scope, setting timelines, analysing requirements, prioritising tasks and identifying dependencies as per pre-set budgets.
Team-based management style coupled with the zeal to drive visions into reality. Achievements:
Highly appreciated by the Management of Eastern Recruitment Company for achieving a steady and steep growth in revenue and collection month on month.
Could able to increase the collection from $0.5Million a month to over $3.0 million during my tenure. Got appreciated for setting up the whole sales and operation process for Lojan Foam Factory from nothing. Planned and executed the acquisition process of Lojan Foam factory from its previous owners. Created & executed sales plans of INR. 700 Million And generated revenues of INR 14 Million for the year 2015-2016. Obtained phenomenal success in sale of Prestige Lakeside Habitat flagship development project. Launched innovative schemes such as Monthly and Quarterly Sales Campaigns, Short Burst Sales Contests for sales team to create & sustain sales leadership.
Conducted technical due diligence including product & pricing strategies such for tier 3 builders like Greencity Constructions, sumo developers and DSR Infrastructure for their Ongoing and pipeline projects. SHIJU PEETHAMBARAN
Sales & Marketing Client Relation Management Human Resource Management linkedin.com/in/shiju-peethambaran-b6b51051
******.***@*****.*** +966*********
Employment History:
July 2017 to Present: Eastern Recruitment Company
Client Relations Supervisor.
Key Result Areas:
Handling a team of 4 employees, with total client strength of over 200 and a total manpower distribution of above 3000 employees. Responsible for payroll processing of 3000 plus employees. Responsible person for Invoicing, Revenue acquisition and collection. Responsible for employees Salary, Vacation and Appraisal process. Responsible for client grievance solutions and retention. Responsible for employee relations and complains handling. Closely working with Accounts and Legal departments in recovering NPA accounts and settlements. Achieving Revenue Targets on Monthly and Annual Basis. Actively Monitoring Employee Mobilization and demobilizations based on new contract executions and maturity of existing contracts.
Recommending retention of existing client’s based on their payment history. November 2016 – June 2017: Lojan Foam Factory.
Operations Manager.
Key Result Areas:
Planner and executioner for company’s acquisition process. Direct and coordinate activities between each department of the Factory. Review financial statements, Sales Activity Reports, and other performance data to measure productivity and achievements. Monitor day to day operations of the Factory.
Implementing cost cutting methods without compromising the quality. In short was responsible for the smooth running and profitability of the factory. November 2015– September 2016: Live Up Solutions Pvt. Ltd., Bangalore. Head- Sales & Operations – Residential Projects.
(With a team of 35 members including team manages (unit heads) sales managers, customer support executives). May 2013 – October 2015: Open Terrace Realtors LLP (Grihhpravesh), Bangalore. Sales Head – Residential Projects.
(With A team of 20 members including team managers (unit heads) sales managers, customer support executives (pre & post sales). Key Result Areas:
Driving marketing initiatives in the region to enhance brand recall including project level marketing communication. Guiding the Business Development Team based on marketing know-how for acquisition of new projects, disposals & management of properties.
Achieving sales targets for on-going projects for the Annual Operations Plan (AOP); forecasting sales, revenue & profitability numbers for the upcoming projects.
Prospecting & canvassing new business opportunities by researching market and negotiating offers. Networking with Reputed Developers, Infrastructure Companies, International Property Consultants (IPC)and Real Estate Consultants &Brand Retailers with category for business promotion. Developing marketing & sales strategies to build consumer preference; managing pre-sales and post-sales activities to ensure accomplishment of sales targets and drive volumes. Managing all facets of administration, reporting, regulatory compliance, budgeting, finance, marketing, sales and so on; partnering with legal counsel for purchase agreements.
Training Sales Team to effectively generate leads & close deals; managing overall sales operations ensuring compliance to company policies.
Prior Experiences:
June’2012 – April’2013: India World Technologies (India Homes) Bangalore. Unit Head – Residential Projects.
(With a sales force of 15 members).
Sept’2011-May’2012: Fedbank Ltd (wholly owned subsidiary of federal Bank Ltd). Territory Manager –LAP/Home loan/Car Loan.
(With a sales force of 7 members).
April’11 – August, 2011: Reliance Capital Bangalore. Sales Manager – Home loan/LAP/SME.
(With a sales force of 12 members).
Nov’09 – Mar’11: Standard Chartered Finance Limited, Bangalore. Sales Manager – SME/LAP/Home Loans.
(A team of 5 Sales Executives).
Dec’07 – Oct’09: Citi Developers and Promoters, Bangalore. Sales Manager – Residential Projects/Real Estate.
Mar’06 – Nov’07: India Infoline Limited, Bangalore Assistant Sales Manager – Personal Loans.
Education:
MBA (Marketing & HRM) from Bangalore University in 2005. B.Sc. (Electronics) from Kerala University in 2003. 12th from Board of Higher Secondary Education (NCERT syllabus) in 1999. Personal Details.
Date of Birth: 07 December 1981.
Languages Known: English, Hindi, Malayalam, Tamil & Kannada, Arabic (Beginner). Nationality: Indian.
Marital Status: Married.
No. of Dependents: Two.
Preferred Location: Open.