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Sales Manager

Little Rock, Arkansas, United States
April 30, 2019

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Dale Rak

*** *** ****, ****** **** AR *****

Phone: 817-***-****, Email:


Operations Management Sales & Marketing Project Management Process Improvement

Market-driven professional, a deal maker and proven top performer with broad-based functional, managerial & P&L experience in shaping strategy and achieving business and top & bottom-line growth objectives in regional and rapid-change environments. Business expansion specialist with an aptitude to increase revenue and sales by ascertaining a competitive edge & sustainability. Highly skilled in implementing customer segmentation strategy & business processes to attain set corporate/business goals within agreed budgetary norms & timelines. Client-centric with a tactical approach in interfacing with key clients from various sectors; proposing the most viable services as well as cultivating relations with them for client retention & acquisition. Possess thought leadership in supporting business competitiveness while identifying new opportunities for the business to move forward. Demonstrates ability for overcoming complex business challenges and making high-impact business decisions using experience-backed judgment and strong work ethics. A strong approach in refining organizational vision as per set business goals to maintain high-performance workforces that emphasize quality & optimal productivity.

International Business Relationships in: Moscow, Russian Federation Vladivostok, Russian Federation Taganrog, Russian Federation Rostov on Don, Russian Federation Riga, Latvia Kiev, Ukraine Seoul, Korea Caracas, Venezuela Mumbai, India Calcutta, India Chennai, India

SKILL AREAS: Strategy Planning Operations Management New Business Development Sales Development & Management Mergers & Acquisitions Market Analysis Project Management Marketing Initiatives Turnarounds Incentive Programs Product Launch Negotiations Workforce Management Process Improvement Team Leadership


E & D Consultants, LLC, Hurst, TEXAS (Jun 2005- Present)


Accountable for raising capital, managing marketing and sales, developing long term goals, measuring metrics, instilling accountability, emerging processes, changing the culture, and growing businesses in order to increase profitability

Provide effective change management processes alongside deliverables guidance and oversight concerning the proper methodology to efficiently manage operations, sales, finance, employee evaluations

Some of the recent industries included

oArchitects, car dealerships (as interim GM), ATV/marine dealerships, RV dealerships, plumbers, medical offices, manufacturing facilities, QSR franchisee training, trucking, 3PL, LTL, logistics, fulfillment, warehousing, service businesses, wholesalers, oil & gas, auto repair shops, hospice, hotel/hospitality operations as acting (GM/COO), non-profits, franchisee and franchisor training, sales organizations and telecom/wireless providers

Functioned as interim CXO in manufacturing, service, and sales organizations

Spearhead a team to turnaround three auto dealer groups with multiple auto brands along with delivering direction on sales techniques, sales processes and authored a program “Customer for Life” (adopted by Kia Motors for their stores in the US)

SCORE® Counselor, Fort Worth Chapter 120 as a mentor sponsored by SBA

Positioned and supported oil and gas pipeline projects securing distribution rights, leases, pipeline leases, new field operations, and drilling projects

Steered hiring and training of field crews and directed engineering & production personnel

Established Texas territory for specialty biodegradable and eco-friendly chemical products

oMajor clients: DFW airport and John Deere maintenance department

Client: CyberImmune, LLC

oEstablished Southwestern region for record maintenance to physicians and hospitals accomplishing immunization and vaccinations tracking

oDeveloped a database for pediatricians and maintained HIPPA compliance

Coordinated the data/customer service move from the U.S. to Mexico City for 250 bi-lingual CSR’s for Citibank

Responsible for producing, executing, revising project work plans, managing on-going client interaction, identifying essential resources, and assigning individual responsibilities, and handling day-to-day operational aspects of a project and scope

Directed scope, time, cost, quality, human resources, communication, risk, procurement, and integration

Reviewed deliverables prepared by team before passing to the client, applied methodology and enforced project standards, prepared for engagement reviews and quality assurance procedures

Noteworthy Achievements:

Acquired a $35,000,000.00 loan

oMet with lenders/investors

oSuccessful in obtaining financing for multiple project types

oDeveloped a complete financial package for presentation

oNegotiated with the State of Hawaii DLNR, governor’s office, and environmental agencies.

Efficaciously attained funds for business development, construction, and expansion for real estate ventures throughout the US leveraging Mezzanine, Family Offices, and investment groups

Successfully launched private label dietary supplement and skin care line as well as achieved strategic business growth in EU and Asian markets

Enhanced market share while functioning as Managing Director of M & A, from one local DFW area to the Southwestern US

Increased subscriber base from 600 to 10,000 for Start-up Wireless Internet Service Provider serving the rural markets

Instrumentally contributed to business development and negotiations of acquisitions and strategic mergers to grow the business

oGot a grant from the USDA for $18,000,000.00 for expansion and operations

Raised donations from corporate sponsors, family offices and private parties to obtain funding for a home for abused and battered women and children

Acquired a sales tax exemption for Indian Lakes Resort from Arkansas Tourism Division and Economic Development Commission

Transmuted companies’ culture, processes, and profitability by putting processes and accountability in play for all management & staff members

Reduced exposure and risks on projects through proper administration and business practices.

ENERMAX ENERGY, Hurst, TX (Nov 2006 – Apr 2007)

Senior Project Manager (Contract Position)

Marketed services of the company for field exploration and exploration of new projects as well as reassessed existing projects aiming at viability and profitability

Assessed field operations for new projects in Texas and Louisiana for feasibility

Handled projects in three states concurrently.

Established initial contacts with investment groups and private equity capital sources for facilitating the company to instigate and accomplish ongoing projects

Noteworthy Accomplishment:

Interacted commendably with high net worth individuals and government hierarchies resulted in efficacious exploration and production


ENERGY QUEST RESOURCES, LLC, Las Vegas, Nevada (Aug 1999 – Jun 2005)

Senior Project Manager

EDS MEDIA & MANAGEMENT, Palm Springs, California, Los Angeles, CALIFORNIA (Apr 1994 – Jun 1999)

Managing Partner

DESERT TOUR & TRAVEL, Las Vegas Nevada, Honolulu Hawaii, Los Gatos CALIFORNIA (Sep 1989 – Jan 1994)


Raised the company from a small agency to one of the largest destination management firms in the Western US with sales in excess of $20,000,000

Generated over $9,000,000 a year in revenue by traveling worldwide to explore new markets and/or products while establishing a reciprocal agreement with the Caribbean and European hotel and travel providers

CARVER, PINDLING & MANNING INVESTMENTS, LTD., Freeport, Grand Bahamas ISLAND (Sep 1986 – Aug 1989)

Vice President/General Manager of Operations

Enhanced revenue growth by 18% in the first year by cost cuts and restructuring the marketing and operational protocol of resort hotel properties

Increased market share by 31% in two years


President, Commercial Real Estate/Reo Division

Augmented annual operations from $3,000,000 to $25,000,000.00 in three years

oNegotiated contracts with financial institutions, investment groups and Investment Trusts.


District Sales Manager Power Transmission-Motor Control-Power Systems Division


BA California State University at Fullerton

MBA Pepperdine University

International Pharmaceutical Academy (IPA)

IT Skills:

Microsoft professional applications



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