profile

I have ability to communicate effectively and professionally across a variety of cultures through experiences learning, living, and working in various countries. I prioritize tasks and manage my time effectively. I am pleased to assist co-workers and supervisors, I believe in learning from mistakes and continuous self and professional development.

Relevant Work Experience

Customer Service Representative November 2016 - April 2017

Go Global Company Punjab, India

Working with excel and power point

Doing inbound calls to the customers for updates regarding their foreign studies

Taking outbound calls to help them for their studies and others things

Team Member September 2017 -January 2018

7- Eleven Canada

Welcomes patrons in a friendly and courteous way creating goodwill and ensure continued customer support.

Informed guest about new menu items and encourage them to buy making the store’s sale increase.

Served food and beverage in standard order and time to create great experience and meet customer’s satisfaction about the service.

Collects payments and work in cash register in indeed time to have a good impression when it comes to timely manner

Supervisor September 2017 – July 2018

Resolved customer complaints in well-mannered providing effective conflict resolution.

A top performer with track record of consistently meeting or exceeding sales goals and customer expectations.

Self-oriented, positive, responsible and goal-oriented person.

Team player with good communication skills: Verbal, written, interpersonal, presentations, and rapport building.

Planning, directing and evaluating daily operations, managing staff and assigning duties, preparing reports regarding sales volumes, Customer service Relations, Sales and merchandising.

Create work schedules for staff, conduct inventory counts.

Answer phone, respond to voice-mail, maintain store supply ordering and filling.

Supervisor July 2018 – Present

Tim Hortons Winnipeg, Canada

Assisting different types of customer by greeting them.

Answer call and respond to voice-mail.

Handling cash and register

Give training to new employee

Making deals and offer for increasing reputation and sales.

Motivates to exceed guest expectation with food and friendly service in clean surrounding.

Complete checklists and procedures for cash reporting and inventory control.

Business Administrative Assistant (6 Weeks Practicum) January 2019 –February 2019

Manitoba Construction Sector Council

Update all training evaluations on existing Excel template, then print and blind them

Printing graduation certificates and update the student database.

Search and update school information for MCSC School Division Sheet, and mail school letters if needed.

Edit MCSC PowerPoints if needed.

Edit all modules for training, print, and bind if needed

Write minutes for staff meeting of needed

Photocopy/ Scan/ Print/ Bind Office documents if needed

Assist in organizing, counting, and/or database input for inventory of new swag items and existing brochures.

Assist in preparation of refreshments for training and meetings, clean up after the meeting.

Update calendar with MCSC events and holidays.

Attend career fairs and/ or classroom presentations with staff.

Overall objective learnt from work experience

●The importance of creating a customer base and make a close relationship with patrons in a work place.

●Building good relations with other colleagues.

●The importance of being punctual at work.

Education Background

High School Diploma September 2015 – September 2016

Guru Amar Dass Public School Punjab, India

International College of Manitoba May 2017-May 2018

University of Manitoba Winnipeg, Canada

Business Administrative Assistant April 2018 – 15 feb

Manitoba Institute of Trade And Technology Winnipeg, Canada

References available on request.

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