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Manager Store

Virginia Beach, Virginia, United States
April 30, 2019

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Matthew Ewell

*** ******* ****, ******** *****, VA 23462 757-***-****


Tidewater Community College

·Major: Personal Training/ Physical Therapy Assistant

West Virginia University

·Major: Mechanical and Aerospace Engineering

Granby High School

·Graduated with honors 2015


Office Manager/Physical Therapy Tech Southeastern Physical Therapy/ Jordan Young Institute-physical therapy department 06/18-pres.

·Templated and adjusted original provider schedules while integrating 4 additional providers

·Directed intake of all new patients direct from the orthopedic staff to include protocols and goals

·Worked with the Southeastern Marketing team in increasing patient referrals by 40%

·Assisted therapy staff with patient exercises and set home exercise programs discharged cases

Scheduling Coordinator Children’s Hospital of the King’s Daughters 02/18-6/18

·Responsible for coordinating overall service area schedules and activities

·Serves as a patient liaison for scheduling of services

·Responsible for accurate data collection, documentation, and data retrieval with computerized systems

·Provides clerical, secretarial and project management functions for the service area

·Interfaces with multiple departments and performs billing procedures including verifying patient insurance, following up on referrals, checking authorizations, collecting co-payments, and verifying guarantor and proper collection steps.

Central Scheduler Bon Secours 05/17-2/18

·Scheduled hospital diagnostic and radiology procedures for all major Bon Secours Hampton Roads facilities

·Liaised between doctors’ offices, insurance concierges, and medical departments to ensure all equipment, documentation and authorization is appropriated for the patient’s needs.

·Received, interpreted, transcribed and scheduled doctor orders

Store Manager Journeys 08/14 – 09/15

Accountable for overall store profits, sales, sales associates, and daily paperwork

Increased market profitability within 6 major stores in the Hampton Roads area

Processed corporate transfers to and from my location

Responsible for nightly deposits and store openings

Trained all new employees at 4 different Journey’s locations

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