Hong (Harper) Nguyen
OBJECTIVE To obtain employment at Suncor Energy Inc. where I can become a successful employee by utilizing my strong organizational and software skills as well my 12-year experience in administration
EDUCATION
2018-April 2019 Office Administration Certificate
Saskatchewan Polytechnic, Regina, Saskatchewan
Cumulative GPA: 96.58/100
Recipient of Sask Polytech Permanent Resident and High School Abroad Innovation and Opportunity Scholarship
2001-2005 Bachelor of Arts in English
University of Education, Hochiminh, Vietnam
Recognized by International Qualifications Assessment Service (IQAS), Edmonton, Alberta
WORK HISTORY
01/2009-03/2018 Senior Officer
Training Center—Vietnam Eximbank, Vietnam
Performed general administrative duties such as filing correspondence, answering incoming calls, keying correspondence, scheduling appointments, sorting, and distributing mail
Prepared and formatted correspondence including letters, memos, emails, and other official documents
Provided recruitment tests for Human Resources department with confidentiality
Followed up on correspondence and outstanding issues as directed
Planned, developed, organized and conducted short-term courses for the bank such as selling skills, customer service and telesales
Operated office and arranged for repairs when office equipment malfunctioned
Performed other administrative tasks as requested such as accommodation bookings, travel arrangements, meeting logistics, and payment monitoring
07/2005-01/2009 Project Coordinator
Development Project Department—Vietnam Eximbank, Vietnam
Arranged meetings, booked conference rooms, and prepared meeting materials and meeting minutes
Answered incoming calls and provided feedback by phone and emails on related projects
Organized, sorted, and maintained project filing records
Keyed emails, letters, memos, and meeting minutes on related projects
Managed office supplies inventory and ordering
SKILLS
Strong attention to detail and accuracy
Ability to maintain work-life balance by managing priority tasks
Advanced skills in Word, Excel, Publisher, PowerPoint, Access, and Outlook
Typing speed of 52 words per minute
Experience with filing systems including paper filing and electronic filing
Excellent listener with ability to communicate clearly, understand quickly, and handle issues efficiently using professional image and manners
Knowledge in office procedures
INTERESTS
I enjoy reading children’s literature, trying new cooking recipes, staying up to date with current affairs, and learning more about other cultures.
ACHIEVEMENTS
2015-2017
2005
Outstanding employee for three consecutive years at Eximbank
Top five best trainee awarded by Eximbank
REFERENCES
Ms. Janet Martin
Instructor, Office Administration
Sask Polytechnic
4500 Wascana Parkway
Regina, SK S4P 3A3
Tel 306-***-****
*****.******@************.**
Ms. Chantelle Renwick
Instructor, Office Administration
Sask Polytechnic
4500 Wascana Parkway
Regina, SK S4P 3A3
Tel 306-***-****
*********.*******@************.** Ms. Lana Vindevoghel
Instructor, Office Administration
Sask Polytechnic
4500 Wascana Parkway
Regina, SK S4P 3A3
Tel 306-***-****
****.***********@************.**
5409 East Cade Street
Regina, SK S4V 3N9
Tel: 639-***-****
Email: ******.********@*****.***