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Customer Service C

Location:
Toronto, Ontario, Canada
Posted:
April 30, 2019

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Resume:

P E R S O NAL D R I V E R F O R W e D r i v e U

Record – Brazilian broadcast Company for PAN AM Games 2015 Used my iPhone as my number one device for detailed and fast transit updates, and for accurate directions. Gave accurate and detailed information about the routes around all the venues, as well as the city. Demonstrated ability to provide a secure environment for passengers and employer while in transit. Was able to communicate efficiently with both passenger and other drivers and develop strong relationships with clients. A N D R É B E R N A R D O

Business Graduate / Developer

Independent and self-driven business graduate,

with great soft-skills and different levels of

experience in various fields of work. Expanding

my further knowledge by becoming a full stacked

developer in a near future. Proficient in various

programming languages. Professional, creative,

flexible with proven analytical skills. Seeking a

position in a growing organization where I may

apply current abilities to learn and grow new

skills.

S E CURITY/S C R E E N E R / CUSTOMER S E R V I C E R E P R E S E N T A T I V E Location

193 Gloucester Grove, Toronto, ON

Phone

647-***-****

E-mail

ac89bk@r.postjobfree.com

Excellent Researcher.

Self-motivated person with exceptional

interpersonal, visual, verbal and written

communication skills.

Active listening, honesty and reliability.

Extremely organized, planned and creative.

Editing/Proofreading capabilities.

Excellent judgment, strong leadership skills.

Effective working skills, either team player or

independently.

W O R K E X P E R I E N C E

C O N T A C T S

D E L I V E R Y A G E N T

Canada Post – Toronto, ON - from May 2017 to October 2017 Successfully contributed for the improvement of the Canada Post mobile application, based on my computer programming knowledge, even if that wasn’t my main role. Ensured all mail (including all parcels) was prepared and sorted according to company’s standards of effective performance, and always delivered them on time. Demonstrated excellent communication skills with customers, upon delivery of the mail.

C O R E C O M P E T E N C E S

T E C H N I C A L S K I L L S

M I C R O S O F T O F F I C E P R O F I C I E N T

Extensive Knowledge

M U L T I P L E P R O G R AMMING L A NGUAGES

C++, C, Java, SQL, JavaScript, HTML, CSS, Unix

Creative Spirit

Professional

Training and

development

competent

F R O M ANY S O F TWARE T O E V E N H A R DWARE

K NOWLEDGE

P E R S O N A L S K I L L S

Team Oriented

Motivated

Outgoing

Detail-oriented

Community Focused

Organized

Good time management

Adept learner

Contemporary Security Canada for PAN AM GAMES 2015 Provided security services at venue locations as identified. Monitored secondary venue access control points (i.e. fire door, shipping docks). Monitored closed circuit televisions (CCTV) as required. Performed foot patrols to monitor venue perimeter, as required.

Green Forever Green - from 2013 to 2015 during summers in between school Grew annual revenue exactly 10% during my employment period. Considered the relative costs and benefits of potential actions to choose the most appropriate service. Contacted customers with surveys and special offers and reacted in attempting to solve any problems that might cause the company to lose customers. Performed customer service interaction such as sales, providing estimates, as well as developed quotations.

f r e e C o d e C a m p . T

O

B A R T E NDER/S E R V E R

W O R K E X P E R I E N C E

T U T O R I N G

(Continued)

V O L U N T E E R & P E R S O N A L

Toronto, ON

Tutored beginning developers in C programming

language.

F O O D B A N K V O L U N T E E R

D a t a C ommunications R o b o t i c s

S c h o o l P r o j e c t

Toronto, ON

Programmed a robot to facilitate driver

control using C++ programming language.

Worked with other 3 colleagues to

successfully accomplish this assignment.

E D U C A T I O N

linkedin.com/in/andre-bernardo-b6362765

dre_bernardo

R E F E R E N C E S

H ONOURS B A CHELOR OF T E CHNOLOGY – S O F TWARE D E V E L O P MENT Why Not Catering Staff Agency – from 2012 to 2017 winter time mostly while in school

Suggested and implemented the use of mobile applications related to bartending, so employees worked faster and more efficiently (Mixology App). Used preparation knowledge to properly make and serve cocktails, handling cash and ensuring the up-keep of the company’s day-to-day sales. Ensured customer focused aptitude and a firm commitment to drinking safety & communication.

Seneca College @ York - 2016 to present date

Currently enrolled, one and a half years remaining D I P L OMA I N B U S I N E S S MANAGEMENT

S O C I A L

Humber College – Lakeshore Campus

May 2015

P R O J E C T S

RACHEL CHAN

Employee ID: E785wt

Branch: C275 Richmond hill

ENTERPRISE HOLDINGS

Management Assistant

416-***-****

ac89bk@r.postjobfree.com

S A L E S / M ANAGEMENT D I V I S I ON/CUSTOMER S E R V I C E R E P R E S E N T A T I V E Etobicoke, ON

Volunteered at Daily Bread Food Bank.

Toronto, ON

Member of a worldwide community of

developers.

Collaborate in workshops and one-to-one

meetings.

Completed their Online certification.

Portugal

Tutored high school students in Math and

Biology.

T U T O R I N G

L A N G U A G E S

English

Native Speaker

Portuguese

Native Speaker



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