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Administrative Assistant Customer Service

Location:
Charlottetown, Prince Edward Island, Canada
Salary:
14-18
Posted:
April 30, 2019

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Resume:

DOROTHY L. MACLEOD

** ******* *****, ********, ** C0A 1H8

Home: ***- *** -****

ac89ae@r.postjobfree.com

HIGHLIGHTS OF QUALIFICATIONS

Administrative support professional with 17+ years’ experience working in fast-paced environments that required strong organizational, technical and interpersonal skills

●Receptionist in private and public sector

●Arranged meetings, appointments and set schedules

●Provided superior customer service

●Created and managed contracts

●Problem Solved, multi-tasked and met deadlines

●Adhered to Policy and Procedure and maintained high level of confidentiality

EXPERIENCE HIGHLIGHTS

Administrative Assistant

●Performed Executive level admin support for CIO, two Directors and three Managers

●Maintained CIO (Chief Information Officer) calendar, arranged meetings, booked travel

●Secretariat for various committees including a division management team

●Provided backup for Executive Assistants

●Answered incoming calls and fielded them to proper area for response

Office Administrator

●Administrative assistant to CEO, COO and Sales Manager

●Created purchase orders, invoices, labels and correspondence

●Maintained electronic and hardcopy files

●Established outside contacts through networking

●Detail-oriented, researched information

Receptionist / Finance

●Prepared financial documents, updated databases, handled cash

●Greeted visitors, provided information, liaised with staff members

●Assisted coworkers with creation of signs, participated in entertainment

●Monitored emergency annunciator panel

●Managed multi-line telephone system

Dorothy L. MacLeod Page 2

PROFESSIONAL EXPERIENCE

Collections Consultant

CGI Stratford, PE 2017 - 2018

Receptionist/Admin Charlottetown, PE 2016 - 2017

PEI Energy Systems

Officer Administrator

Medallion Trading PEI Inc. Charlottetown, PE 2014 - 2015

Business Operations Clerk

Ministry of Justice Victoria, BC 2011 - 2013

EDUCATION

Passport to Employment Charlottetown, PE 2016 - 2016

Skills PEI

Grade 12

Montague Regional High School Montague, PE 1976 -1977

Office Administration

Camosun College Victoria, BC 1996 - 1997

ADDITIONAL TRAINING

●Freedom of Information Sharing and Privacy

●Project Management - Basic, Level 1

●Financial Admin Support Services

●Corporate Accounting System (CAS)

VOLUNTEERING

Fundraising Organizer Victoria, BC 2005 - 2007 MS Society via TD Canada Trust

Cancer Society via Ministry of Justice

Dragon Boat Paddler Victoria, BC 2009 - 2011

Victoria Paddlers and Rowing Association

for MS Team

Guide and Assistant Victoria, BC 2012 - 2012

Farmers market event in city centre



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