Medical Office Front/Manager
Resume:
TINA SHELTON
(H) 903-***-****
************@*****.***
Self-motivated Office Manager with proven track record of recruiting, training and overseeing administrative teams and personnel. Solid understanding of all front office duties with superb communication skills. Managing the daily operations of fast paced medical office and supervising staff to ensure the efficient functional running of a healthcare facility.
SKILLS
Exceptional customer support
Interpersonal communication
Detail-oriented
Human resources practices
Administrative skills
Teambuilding Skills
Time Management
Invoicing and billing
Problem-solving
Process improvements
Conflict management
eClinicals software
CPR Certified
Hippa and OSHA
Extensive Microsoft Word and Excel
EXPERIENCE
Front Office Manager
Dr Is In 4/2010-Present
Supervise the daily operations of the office, including all office personnel
Implement regulations/scheduling, billing/collection.
Maintain accounts functions to ensure bills paid on a timely basis.
End of day balancing and deposits
Monitor budget and billing payments
Order medical and office supplies
Develop and implement office policies and procedures
Respond to patient communication
Delegated duties for a team of [9] employees
Monthly team building activities
Organized corporate and office meeting
In charge of marketing of practice
Performance Evaluations and feedback
Front Office Lead
Collin County ENT 9/2005-4/2010
Appointment Scheduling, Insurance Verification for 2 Clinics
Patient Check In/Check Out
Collection of Co-Pays
Supervise the daily operations of the office, including all office personnel
Maintain accounts functions to ensure bills paid on a timely basis.
End of day balancing and deposits
Monitor budget and billing payments
Order medical and office supplies
Develop and implement office policies and procedure
Respond to patient communication
EDUCATION
Certified Medical Administrative Assistant 2001-2002
Kiamichi Technology Center – Durant, OK
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