Software Project

*/*/**** ***** ********** - Google Docs

https://docs.google.com/document/d/1P-eHFAk1FOs2tvOoMRox5uixPwFfKP04-wKLf1NVwrU/edit 1/5 MAMTA SINGHAL

Rosemead, Los Angeles,California

Email: **************@*****.*** Contact: +1-704-***-**** PROFILE Experienced Software Developer

● Actively looking for opportunities of work in reputed software companies in Los Angeles, California, US.

● Ready to take up an entry level job and of course my past professional experience will be a plus and an added advantage to me and my upcoming work. Visa Status L 2 Visa holder.

Work Authorization EAD card

Three years of software development experience in designing and developing and testing Network Management Software ( NMS ) involving Object Oriented Technology and SNMP, using C/C++/Java on Windows environment at Computer Associates Int., Hyderabad (now part of Broadcom Inc.) in Agile software development environment.

SELF- EDUCATION To get myself back on the career track, I have been undergoing the following courses for self-study. edX, Inc. (MOOC platform)

Used edX.org, a massive open online course (MOOC) platform, to take courses offered by accredited universities and training programs, including Harvard and Microsoft, to acquire skills in: C,C++,JAVA, Python, HTML, Excel and various other technical skills. Completed courses:

● Introduction to Java Programming - Part 1 – HKUST

● Introduction to ReactJS – Microsoft

● Algorithms and Data Structures - Microsoft

● Fundamentals of Java EE Development – Red Hat

● Developing SQL Databases – Microsoft

● Angular Fundamentals - Microsoft

Professional Experience Total Work Experience: July-2006 to December-2008

CA Technologies India, Hyderabad, India

(Formerly known as Computer Associates International, Inc.) About CA: CA is one of the largest software companies of the world and has gained top position Enterprise IT service management products. Its world renowned products are spread over Enterprise Management, Security and data back up. CA works in all the leading business verticals starting from Enterprise System Management (Unicenter), Enterprise security Management (e-Trust) and Enterprise storage solutions

(Brightstor). CA has strong market presence with almost as much as 95% of the fortune 500 companies rely on CA Products.

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5/1/2019 Mamta Singhal_SE - Google Docs

https://docs.google.com/document/d/1P-eHFAk1FOs2tvOoMRox5uixPwFfKP04-wKLf1NVwrU/edit 2/5 Industry Type: Enterprise IT Management Company

Brand: Unicenter-NSM (Enterprise System Management - ESM) Products: CA - e-Health/ eHealth for Voice

Location: CA, India Technology Centre, Hyderabad

Projects Undertaken:

1) Project Name: eHealth Integration with the UCM(Unified Communications Manager) Project Description: CA eHealth is a network performance management product that ensures the quality of service across your entire heterogeneous network infrastructure. eHealth can collect performance, configuration, utilization and availability data from these third-party platforms, correlate and analyze it, and generate reports with actionable information. This project involves studying the UCM part, creating element types, variables, finder code, AAG reports, and LE (Live Exceptions) profiles.

● Implemented and configured eHealth 6.0, Oracle 9i.

● Research Analysis on UCM to capture the procedure of data storage.

● Understanding the element types adding up and the related data mappings.

● Understand label table, mtf, mib, pcm files for the corresponding element types.

● Understand and create AAG reports and LE profiles for the new element types.

● Verifying the certification is able to run, gather data efficiently and run the reports.

Technology Used: C++, SNMP and other networking protocols, SQL Server, Visual Studio Source Safe, ClearQuest, Clear Case, Reporting tools 2) Project Name: Integration of Avaya’s Definity Servers for Communication Manager 4.0 in eHealth for Voice 4.0 SP2

Project Description: CA eHealth for Voice is a performance management solution that combines data collection across the voice network with monitoring, alerting, reporting, and trending capabilities to ensure that the voice infrastructure is engineered to meet demand. It involves socket communications and SNMPv1 and v2 for managing alerts/traps. Main Responsibilities:

● Set up the complete development environment.

● Installed and configured ehealth for Voice.

● Research on Avaya’s Definity Servers.

● Prepared Functional Specification Document for the new release.

● Prepared Design Document for proposed changes.

● Verified voice related elements.

● Added data poller and data collector for Avaya’s Servers to the existing code.

● Database Modified using the SQL queries inserted in the code.

● White box testing of the source code.

● Regression testing.

● Tested the new module functionality.

● Tested the whole product functionality.

● Supported the product after release.

Technology Used: C++, SNMP and other networking protocols, SQL Server, Visual Studio Source Safe, ClearQuest, Clear Case, Reporting tools 3) Project Name: Integration Module (IM) development for Packeteer IM with e-Health. Project Description: CA eHealth is a network performance management product that ensures the quality of service across your entire heterogeneous network infrastructure. eHealth can collect performance, configuration, utilization and availability data from these third-party platforms, correlate and analyze it, and generate reports with actionable information. This Project involves designing some functional specification documents and design documents after analyzing both 2

5/1/2019 Mamta Singhal_SE - Google Docs

https://docs.google.com/document/d/1P-eHFAk1FOs2tvOoMRox5uixPwFfKP04-wKLf1NVwrU/edit 3/5 ends- ehealth and Packeteer. This included developing DCI/DDI converter for ehealth Integration with Packeteer.

Main Responsibilities:

● Implemented and configured eHealth 6.0, Oracle 9i.

● Research Analysis on packeteer to capture the procedure of data storage.

● Prepared design document for proposed integration architecture.

Technology Used: Core Java, SNMP and other networking protocols, SQL Server, Netbeans IDE,ClearQuest, Clear Case, Reporting tools 4) Project Name : VPAT(Accessibility)testing for eHealth 5.7, eHealth 6.0 and eHealth for Voice 4.0 Project Description: A VPAT is a vendor-generated statement (using the required template) that provides relevant information on how a vendor’s product or service claims to conform to the Section 508 Standards. This project included taking care of Section 508 compliance with respect to ehealth Suite releases. For all the releases of our product eHealth, I was solely responsible for testing and providing knowledge to other teams as well in our company for other products. Main Responsibilities:

● Installed and configured eHealth Products and set up the test environment.

● Tested the products according to the VPAT Guidelines using JAWs.

● Created reports and VPAT documents for each of the products.

Technology Used: JAWS, Microsoft Suite products like MS Excel, MS Word. 5 ) CA eHealth 6.0 Testing Project

Project Description: CA eHealth is a network performance management product that ensures the quality of service across your entire heterogeneous network infrastructure. eHealth can collect performance, configuration, utilization and availability data from these third-party platforms, correlate and analyze it, and generate reports with actionable information. RESPONSIBILITIES:

Manual Testing of various Integrations with eHealth Suite

● Understanding the requirements and creating test strategy for new integrations with eHealth Suite.

● Preparing Test Plans and defining scope based upon functional specification provided in the Product Requirement Document.

● Writing Test Cases based upon the Detailed Design Specification of supported feature.

● Involved in peer review process.

● Performing Functional, GUI, Regression, performance testing.

● Defect tracking and reporting bugs.

P.S.E.B (Punjab State Electricity Board) IT Department,Patiala

● Six months internship during the B.TECH course.

● Helped the staff in their ongoing recruitment software project. SCHOLASTIC DETAILS

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5/1/2019 Mamta Singhal_SE - Google Docs

https://docs.google.com/document/d/1P-eHFAk1FOs2tvOoMRox5uixPwFfKP04-wKLf1NVwrU/edit 4/5 Graduation : B-Tech Computer Science and Engineering (2006) From CHITKARA INSTITUTE OF ENGINEERING & TECHNOLOGY, Affiliated to Punjab Technical University, Jalandhar (78.5%) H.S.C : Passed from Govt. Ranbir College,Sangrur.

P.B.S.E. Board in 2002(65%)

S.S.C : Passed from Gen. Gurnam Singh School, Sangrur C.B.S.E. Board in 2000(85%)

Core Competencies Programming Languages: C,C++, Core JAVA, SQL, HTML, Java Servlets,Python HTML

IDE:

Microsoft Visual Studio 2002, Eclipse IDE/Net beans IDE Software Design:

Object Oriented Design & UML.

Databases: SQL Server, Oracle

COTs eHealth (all modules), CA-Unicenter NSM,eHealth for Voice

Source Code Version Control: Clearcase, ClearQuest, VSS, GitHub Network and System Management

Products (NMS)

e-Health, Unicenter Network and System Management

( NSM ) 3.1, eHealth for Voice

Traffic Monitoring tools, Fault and

Performance Management

eHealth Live.

Tools Used Ghost, VM Ware, VNC, Ethereal MIB Browser,, Disk Access, JAWS

Academic Projects Online Reservation System using C/C++.

o This System books the customers ticket to various destinations within India, showing him the availability and timings and the routes.

o Used graphics and file handling in C++ and C.

Recruitment System using Front-end as Visual Basic 6.0, Backend as Oracle 9i. o This System checks the recruitment test answers taken by a candidate and then the interview results and based on that, recruits the candidate. o The Database is designed using multiple tables in the Oracle 9i. Online Flight Reservation Maintenance Site using JAVA Servlets . o This System allows user to log on and reserve the air tickets to various destinations. o Used Servlets and HTML pages.

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5/1/2019 Mamta Singhal_SE - Google Docs

https://docs.google.com/document/d/1P-eHFAk1FOs2tvOoMRox5uixPwFfKP04-wKLf1NVwrU/edit 5/5 Extra Curricular Activities Responsible for conducting the training sessions for the team on topics like domain knowledge such as VOIP, SNMP and product knowledge.

Presented a seminar on basics of Computer Science at college campus. An active participant in various Technical Paper Presentations and Article Writing. One of the active participants in Group Discussions in college. A competent member of Bits n Bytes (The Technical Society of Computers in College). An active volunteer for HOPE school, Hyderabad.

A volunteer of The Art of Living Foundation. (A NGO established by H.H. Sri Sri Ravi Shankar in 1981.)

Personal Skills Proven ability to function as team member.

A very sharp minded and quick learner individual.

Sound inter-personal and inter-cultural communication skills. Managerial competencies in problem solving and delegation of work. Strong independent thinking and decision-making ability. Passion for working hard and smart.

Excellent public relations skills.

Intrested in Travelling, Interacting with people, working for cummunity service. Art of Living member.

Training Object Oriented Technology:

One month OOT (Object Oriented technology) Course by CA Academy and scored well in the certification test.

Java Training:

Two months JAVA Course by CA Academy and scored well in its certification test. Networking:

● CCNA Training for 1 st, 2 nd, 3 rd and 4 th modules.

● CA eHealth and NSM Training on various components. Personal Details Languages known : English, Hindi and Punjabi

Date of Birth : 27 th February, 1984

Father’s Name : Sh. Anil Goyal

Sex : Female

Hobbies : Traveling, listening to music, playing guitar, Social Service. Mamta Singhal

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