GEORGIA PFIESTER

Manteca, CA *****

209-***-****

ac899k@r.postjobfree.com

OBJECTIVE

Seeking a position with a company that values dependable, knowledgeable, customer service oriented employees,

while offering promotional and growth potential within the company. SKILLS & QUALIFICATIONS

Accounts Payable

Accounts Receivable

Payment Arrangements

Charge Backs

Processing Credit Card and

EFT Payments

Account Reconciliation

Collections

Bank Reconciliation

Call Center

Direct Deposits

Data Entry

Multiline Phones

Filing & Organizing

Creating Account Ledgers

Maintain Confidential Files

Ability to Multi-Task

Medical Terminology

OSHA/HIPAA Regulations

Medical Billing CPT/ ICD-10

Insurance

Forms/Verifications

Referrals/Pre-Authorizations

Appointment Scheduling

EDUCATION

Brightwood College, Salida CA Medical Office Specialist Diploma

Externship – 200 Hours Completed

Medical Front Office

Center for Sight, Manteca CA

Data entry using Advanced MD, billing, coding, phones, insurance verification, completed credit card payments, filing, payment processing

WORK EXPERIENCE

Temporary Employment Ledgent, Roth Staffing February 2019 – Current Process and post EFT and Credit Card payments for multiple locations; Answer incoming calls; Followed up on customer accounts to ensure account information was current; Post payments to customer accounts; Balance and post deposits for multiple locations; Schedule service appointments; Data entry A/R Billing Isings Cillingan Water, Livermore, CA

A/R Billing Isings Culligan Water, Stockton, CA

Data Entry Specialist Marble Palace, Stockton CA October 2018 – December 2018 Enter data for the 2019 product purchasing forecasting; Assist with stock inventory; Filing; Prepare files for year end; Scan confidential documents into company database Medical Receptionist Vintage Fair Nursing & Rehab Modesto, CA October 2016 – November 2016 Answer multi line phones; Medi-Cal verifications; Medical verifications for multiple HMO’s; Responsible for creating patient administration files; Run daily census; Run reports through PCC; Complete deposit receipts; Scan and upload patient information; Fax patient information to Social Security and Medi-Cal upon discharge

Temporary Employment Account Temps June 2016 – August 2016 Processed medical payments for doctors, patients, large corporations and attorney's; Adhere to HIPAA regulations; Data Entry

Verify commodities being transported; Prepare billing statements; Filing; Data entry; Verify driver’s times for payroll

Billing Coordinator FTG Transportation, Lodi, CA

Billing Coordinator TCI Trucking, Tracy, CA

Payment Processor Access, Livermore, CA

Account Manager Alldata, LLC., Elk Grove, CA

September 2002 – July 2014

Managed individual and business accounts; responded to inbound emails within 24 – 48 hours; Handled all Better Business Bureau cases; Worked closely with corporate loss prevention, police departments and District Attorney’ offices to resolve fraud issues; Call on 60, 90,120 day accounts followed through with collections processes for individual and corporate accounts; Create invoices and account ledgers when requested; Handled charge off recoveries; Processed EFT and credit card payments and posted correctly to accounts; Negotiated payment arrangements on business and government accounts; Issue refunds and submit any adjustments; Maintain customer accounts VOLUNTEER EXPERIENCE

Caregiver Private Party, Manteca, CA November 2016 – September 2017

Took care of personal family friend with Multiple Sclerosis, Diabetes, and Hodgkin’s Lymphoma; transported to doctor’s appointments; assisted with activities of daily living.

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