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Supply Chain Customer Service

Erragadda, Telangana, India
May 02, 2019

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•4 years of experience in the fields of Supply Chain Management, Demand Planning, Forecasting, Logistics, Quality Improvement and Inventory Management.

•Working Knowledge on Forecasting, Capacity Planning, Production Planning, Scheduling and Inventory Management processes.

•Proficiency in tools like SAP ERP, Tableau, Microsoft Project, Excel, Access,Simio, Gams, Auto-CAD.

•Strong knowledge of Forecasting techniques, Lead times, Cycle times, WIP, JIT, ERP, MRP, MPS, BOM, MOST, MODAPTS, GD&T, SAS and Data Analysis.

•Experienced in Quality tools like FMEA, Pareto Charts, Fishbone Diagrams, Six Sigma 5S, 8D Methodology, DMAIC, 5Why’s, Process Mapping, Value Stream Mapping and Root Cause Analysis.

•Maintaining Kanban system and implementing Just in Time, 5S and Kaizen. Experienced using WMS and ERP Systems.


•Programming languages : SQL, C, C++, HTML, CSS, JavaScript, MATLAB.

•Operating systems : Windows, iOS and Linux.

•Computer skills : Access, Tableau, Microsoft Project, Word, Excel, Outlook, PowerPoint and SharePoint.

•Design Tools : Auto CAD, Pro-Engineer, ANSYS V.12, CNC Basic, and SOLIDWORKS, JMP12, STATFIT.


Project Analyst at Advent Health

Orlando, FL, 08/13/18 – Present

•Responsible for the analysis and execution of assigned programs and projects related to the medical and surgical supply chain workflow processes related to iSynergy.

•Review and analyze the departmental data, processes and activities to assist in developing recommendations to improve business workflows for the most effective use of resources.

•Identified root causes and gaps and suggested the improvements to resolve the supply chain project process issues.

•Documenting results and requirements, work within predefined scope and objectives; and formulate results that meet and parallels overall business strategies for all phases of process improvement life cycle.

•Providing project outcomes and objectives within scope, quality, timeframe, and contractual framework.

•Using Access database, SQL, and Excel for data analysis and involve in meetings with project stakeholders.

•Actively participates in outstanding customer service and accepts responsibility in maintaining relationships that are equally respectful to all.

Supply Chain Analyst at Integra Technologies LLC

Wilmington, DE 12/27/17 – 08/10/18

•Conducted data driven analysis on key supply chain operating levers in areas such as, manufacturing, distribution, andinventory management.

•Facilitated the RFQ process, utilizing systems for extracting drawings, data and requesting quotes.

•Completed and distributed monthly reports, such as PPV analysis and commodity graphs, as required. Make recommendationson results and document action items as a result of the recommendations.

•Completed ECN’s and send updated drawings to suppliers, as required.

•Generated, analyzed, maintained, and corrected SAP data and reports, such as PIR discrepancies, Source List errors, and InvoiceIssues.

•Reported and corrected open price discrepancies by working with suppliers and accounts payable utilizing the 3-Way MatchProcess. Provide reports to assure trends are moving in positive direction.

•Processed, tracked and ensured completion of sourcing issues in appropriate database.

•Acted as the single point of contact between suppliers (Suppliers, Other departments, IT, etc.). Assured supplier data is reportedaccurately and resolved any discrepancies.

•Responsible for generating and publishing supplier performance data for assigned commodity/category. Met withsuppliers and corresponding Sourcing team to build a corrective action plan.

Planner at Coca Cola Beverages

Tampa, FL 10/23/17 – 12/26/17

•Planning and dispatching in an accurate and timely basis to meet established metrics.

•Using SAP ECC transactions to identify the lowest cost solution based on need. Working on SAP APO-Demand Planning modules supporting the planning process and forecast calculations.

•Creating and changing the sales orders, shipments, inbound and outbound deliveries.

•Analyze demand history, inventory levels, program lifecycles, and external factors for order forecasting.

•Work closely with Maintenance Management team to maintain correct inventory levels and maximize inventory availability.Also kept track of phase in andphase outs.

•Working with management teams to ensure that scheduling, routing and service are optimized and efficient.

•Updating and changing the Master Data. Deploying the plans and create audits.

•Collaborate with Product Managers, to create a consensus forecast, worked with inventory management team to monitor company inventory levels to insure accurate customer allocation.

•Obtaining an average utilization of 85% in the DSD Planning.

Programmer Analyst at Verinon Technology Solutions

Arlington Heights, IL 03/17/17 – 10/20/17

•Involved in Analysis, Design, Development and Testing different process and data.

•Prepared cost analyses to assist management in determining the financial feasibility.

•Worked with project managers to ensure that time lines are met.

•Attended enhancement training programs.

Supply Chain Analyst at Aramark

Houston, TX, USA 09/17/15 – 12/02/16

•Conducted time and motion analysis for inventory, labor, warehouse facility and concession stands based on MPU methods.

•Ensured fill rate of 95% meeting peak demand forecasted by qualitative methods.

•Established and monitored KPIs such as inventory to sales ratio, inventory accuracy, labor utilization and space utilization.

•Implemented Lean principles in reducing wastes and increasing productivity.

•Used WMS to purchase orders, record, track and dispatch inventory between warehouse and concession stands.

•Implemented JIT to warehouse and concession stands to reduce inventory costs and product wastage.

•Monitored accurate inventory count process periodically to maintain the Safety Stock avoiding stock outs. Tracked and updated inventory movements in ERP system.

•Supervised the work of junior staff (around 20-25 people) and ensuring a clean and safe workplace implementing 5s principle.

•Interact with business stakeholders and support staff for continuous improvement of processes and operational efficiency.

Demand Analyst at Illustrious Management Solutions

Ahmedabad, Gujarat, India 01/06/14 – 12/12/14

•Maintained communication with customers and vendors for monitoring market trends/business needs, tracking performance and providing support.

•Reviewed the key performance metrics, performed root-cause analysis for process improvement.

•Provided analytical support for distribution network, demand forecasting, category spending and performance during business review meetings.

•Worked cross-functionally with Manufacturing, Procurement and IT teams to identify internal discrepancies and cost savings opportunities.

•Optimized supplier/vendors' network through evaluations and reports to assist management in modifying sourcing strategies.

•Participated in initiatives for enhancing operational effectiveness by maintaining strategic suppliers through contract compliance and cost-negotiation.


Master of Science, Industrial Engineering (Supply Chain Management) University of Houston (Dec'16)

Bachelor of Engineering, Mechanical Engineering GITAM University(Apr'14)

CERTIFICATIONS : Six Sigma Green Belt Certified.

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