Solid case management experience, consistent and high-quality client services provided.
Trained in Motivational Interviewing, Cultural Diversity, LSI, ASUS, and Aspirational
Ethics. Energetic professional, recognized as a quick learner with exceptional people skills.
Strong personal ethics and integrity. Excellent communicator seeking a challenging position,
utilizing current skills and abilities, with the opportunity for professional growth.
RELATED EXPERIENCE
Community Partners in Action Waterbury AIC, Hartford, CT 10/2011-Present
Employment Specialist/ Job Developer
• Facilitation of 9 Session, Employment Skills Group curriculum for the
Ex-offender population
• Conduct client orientation and assessment using motivational
enhancement strategies
• Establish and maintain one-on-one relationship with clients for the
purpose of securing employment opportunities on their behalf
• Establish and maintain on-going, effective job development marketing
strategy for canvassing prospective participant employer
Post University, Waterbury, CT 11/2010-10/2011
ADP Admissions Counselor
• Interview potential students for possible admission for an educational
institution’s online degree program
• Responsible for responding to student inquiries regarding admission
programs in a timely and customer-focused manner
• Excellent communication, listening, customer service and sales skills
to excel in this high volume, customer-driven position
CPA/ SAND Corp. Project PREP, Hartford, CT 9/2008-10/2011
Retention Specialist
• Provide case management services for previously incarcerated clients
• Assist and locate employment for clients to reduce recidivism
• Integrate strength-based practice to initiate empowerment among client
population
• Research potential certification programs to increase client
employability
• Experienced in MIS database systems, Microsoft Word, Excel, and Power Pt
MJ Barlow/ Webster Bank, Waterbury, CT 10/2007-9/2008
Mail Clerk
• Responsible for distribution of interoffice and US Postal mail for
banking institution
• Provided shipping and receiving services at request
• Delivered daily deposits to main branch between branches
Brio Academy of Cosmetology, New Haven, 9/2004-9/2006
Admission Representative
• Introduce the field of Cosmetology to prospective students and their
families
• Arrange and conduct individual interviews with potential students
• Work closely with financial aid department with regards to initial
deposit and tuition
• Engage with Greater New Haven Organizations and High Schools through
“Dress for Success” presentations
• Administrative support provided for the Financial Aid and Educational
Departments
EDUCATION
Post University, June 2011
Pursuing a BS in Human Services
University of Phoenix/ Axia College, March 2008
12 Credits Completed
Gateway Community College, Spring Semester 2003
12 Credits completed
Dean’s List, May 2003